Callback; Requesting Callback - Siemens OpenScape Voice User Manual

Basic functions
Step by step
Call back?
Cancel call backs?
Disconnect?
70

Callback

You can request a callback if the station called is busy or
if nobody answers.
You receive a callback when the other party's line be-
comes free.
This option is only available if both you and ser-
vice personnel have activated the function
(! page 72).
On multi-line telephones ! page 13, only the
callback requests for your primary line are
logged.

Requesting callback

Prerequisite: The station called is busy or nobody an-
swers.
In the pop-up menu:
Select and confirm the option shown.
Deleting callback requests
You can delete scheduled callback requests if you no
longer need to return a call, for example, at the end of
the working day.
Prerequisite: At least one callback was requested.
Select and confirm the option shown in the idle display
(! page 28) context menu.
m
Confirm in the pop-up menu. All callback requests are
deleted.