Responding To A Callback - Siemens OpenScape Voice User Manual

Step by step
Accept?
Reject?
Deflect

Responding to a callback

Prerequisite: A callback was requested. Your phone
rings and station information appears on the graphic dis-
play.
The pop-up menu opens:
Accepting a callback
Select and confirm the option shown.
Rejecting a callback
Prerequisite: The function Reject is authorized by ser-
vice personnel.
Select and confirm the option shown.
The callback request is deleted. The caller hears the
busy signal. The caller's phone number is added to the
missed calls list.
Forwarding a callback
Prerequisite: The function Deflect is authorized by ser-
vice personnel.
Select and confirm the option shown.
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Enter and confirm the phone number.
Basic functions
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