Trouble With Recording - Telstra T-BOX User Manual

troUBle WitH reCorDinG

My recordings aren't there
• M ake sure that you've set the right recording parameters and conditions
• I f you have recorded as series of programs they will be grouped together under
one series tile in 'Completed Recordings'. Highlight the series you would like to
view and click ok to see the individual programs recorded
• D elete some programs if there is insufficient hard disk space
I'm getting a message that says 'Hard Disk Full'
• T ry freeing up some hard disk space by deleting some old recordings
(see page 29)
• Y ou could also try downloading some of your recorded programs onto a USB device
I can't export my recorded program
• T ry removing and inserting the USB device
• I n My Recordings, if the USB device is detected there will be a menu option
created for USB exported recordings
• R etry export function by selecting the program in completed recordings
that you wish to export. Then press ok and select the export option in the menu
• T he export may take a few minutes
Why can't I watch the channel I want? I get a dialog box asking me to
stop a recording.
T-Box has two tuners it uses to tune in to free-to-air signals from your aerial
connection. If your T-Box is using both these tuners to record programs, there
is no spare tuner available to watch another channel. When this happens, your
choices are:
1. Choose recording(s) to stop using the dialog box
2. You can change to any channel in the same channel family, as the one of the
current recordings.
A 'channel family' is a group of channels that are delivered by the same
broadcaster. For example Channels 9, 9HD, GO and GEM are part of the same
channel family. Channels 7, 7HD, 7TWO, 7MATE are part of another channel family.
Why can I only record 2 channels at a time? I've been able to record 3 channels
at other times.
You can record a maximum of three channels at a time if at least two of those
channels originate from the same broadcaster. For example, channels Nine,
GO and GEM originate from the same broadcaster and so two of these
54