Telstra T-BOX User Manual page 48

I can't pair my remote control with my T-Box
Reset the remote pairing of your remote control (refer instructions on re-pairing
your remote on page 43).
Press button '1' and button '7' at the same time, and hold them both down for
5 seconds. Then follow the on screen instructions, which will ask you to press
a specific number on your remote control.
I press the button once, and the T-Box behaves as if I pressed the button
many times
This is generally caused by the remote batteries starting to go flat. Try replacing
the batteries in your remote.
If after replacing the batteries you are still encountering the same problem,
please call us on 13 2200.
The T-Box often doesn't respond to the remote reliably
This is often caused by low battery strength. Try moving closer to the T-Box and
trying the remote again. If the remote works reliably when you are very close to
the T-Box, it's time to replace the remote batteries.
If after replacing the batteries you are still encountering the same problem,
please call us on 13 2200
I keep having to change the batteries in my remote
The batteries should last for many months. Call us on 13 2200 to arrange a
replacement remote.
I've lost or broken my remote control
Call us on 13 2200 to order a new remote or visit telstra.com/tbox.
You have the option of buying the T-Box remote or else a compatible
Logitech universal remote.
Remember you'll need to pair your new remote with your T-Box.
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