3Com NBX Manual page 101

Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
To log in to a ACD group using your 3Com Telephone:
1 Remove the handset from the charging unit.
2 Press the Talk button.
3 Press Feature + the feature code for the ACD group. Your administrator
can tell you which feature code to use.
4 Dial the ACD group password. Your administrator can tell you which
password to use.
5 Press and hang up.
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To log out of an ACD group using your 3Com Telephone:
1 Remove the handset from the charging unit.
2 Press the Talk button.
3 Press Feature + the feature code for the ACD group.
4 Dial the ACD group password.
5 Press and hang up.
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Your administrator can configure an ACD group to an Access button. To
log in to or to log out of the ACD group, press the specified Access
button. The button lights to show that you are logged in.
To log in to an ACD group using the NBX NetSet utility:
To log in to an ACD group using the NBX NetSet utility:
1 Go to Group Membership > ACD Groups.
2 Select the ACD group to log in to.
3 Click Login.
If you log in to an ACD group and do not answer a call when it rings on
your telephone, the system may log you out of the group depending on
how the administrator has configured the group.
To log out of an ACD group using the NBX NetSet utility:
1 Go to Group Membership > ACD Groups.
2 Select the ACD group to log out of.
3 Click Logout.
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