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3
Transferring a call
3.4
•
To transfer your call to another number:
Paul
in conversation
during a
no. of the 2nd
conversation
terminal
•
If the number receiving the transfer answers:
Transfer
You can also transfer your call immediately, without waiting for your correspondent to answer.
Transfer between two outside calls is not generally possible (depends on country
concerned and system configuration).
Transfer a call to the voice mailbox of an absent party
3.5
During the call, you want to transfer your correspondent to the voice mailbox of another correspondent.
TrfVMU
Paul
in conversation
during a
conversation
Three-way conference with internal and/or external correspondents
(conference)
3.6
During a conversation, a second call is on hold:
¤Confer
John
in conversation
select the 'conference'
function
During a conversation
John
in conversation
the first call is on hold
number of
second
correspondent
Cancel conference and return to first correspondent (if conference is active):
×Conf
Hang up on all correspondent (if conference is active):
OR
After the conference, to leave your two correspondents talking together:
×Conf
Transfer
cancel the
conference
Placing a call on hold (hold)
3.7
•
Exclusive hold:
during a conversation, you wish to place the call on hold and recover it later, on the same telephone.
Hold
Paul
in conversation
during a
conversation
•
Recover the call on hold:
Paul
on hold
key associated with the
'incoming call' icon
•
Common hold (subject to programming):
to recover your call on any telephone in your system.
Hold
Paul
in conversation
during a
conversation
14
Paul
on hold
your call is placed on hold
Paul
in conversation
Paul
on hold
your call is placed on hold
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