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Alcatel OmniPCX 4028 User Manual

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Alcatel OmniPCX Enterprise
Alcatel 4028/4029



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  Summary of Contents for Alcatel OmniPCX 4028

  • Page 1 Alcatel OmniPCX Enterprise Alcatel 4028/4029...
  • Page 3: How To Use This Guide

    User manual Introduction How to use this guide Thank you for choosing a telephone from the 4028/4029 range manufactured by Alcatel. Your 4028 (IP set)/4029 (digital set) terminal has a new ergonomic layout for more effective communication. Actions Keypad Lift the receiver.
  • Page 5: Table Of Contents

    Contents Getting to know your telephone ....... . p.6 Keep in touch..........p.19 Description of the screens .
  • Page 6: Getting To Know Your Telephone

    Getting to know your telephone Display and display keys Contains several lines and pages providing information on calls and the functions accessible via the 6 keys associated with the words on the screen. Transfer icon: pressing the key next to this icon allows you to program or change the transfer function. Indicator light •...
  • Page 7: Description Of The Screens

    Description of the screens Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or Welcome screens modified via the Information key.
  • Page 8: Call Management Screen

    Description of the screens Call management screen Application screen Date Incoming call icon Time and status icon Date Application name Time and status icon Call holding icon Call in progress icon Application screen Incoming call presenta- tion screen. This screen is temporarily displayed when a Events screen call arrives and shows the...
  • Page 9: Using Your Telephone

    Using your telephone Making a call Using the telephone in 'Hands free' mode Terminal idle: you are in hands free mode dial directly lift the number hands free the number receiver required Press and terminate for your call release your call Call in progress: Paul Conversation 00:23'...
  • Page 10: Calling Your Correspondent By Name (Company Directory)

    Using your telephone Calling your correspondent by name (company directory) Redialling 10:30 Redial enter the name or initials or select the type of search you 'Redial' key reach the 'Menu' the surname and first name want (last name, last name page of your correspondent and first name* or initials*)
  • Page 11: Answering An Internal Call In Intercom Mode

    Using your telephone Answering an internal call in intercom mode Mute, so that your correspondent cannot hear you 2.11 2.13 You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected You can hear your correspondent but he/she cannot hear you: directly in hands free mode.
  • Page 12: During A Conversation

    During a conversation Answer call displayed: Making a second call during a conversation Take call John Conversation 00:23 Enquiry call line key for which the first call is on hold icon is flashing Paul John Conversation 00:23' Conversation 00:23 To return to your first caller and end the conversation in progress: during a number of the first call is on hold...
  • Page 13: Three-Way Conference With Internal And/Or External Correspondents (Conference)

    During a conversation If the number receiving the transfer answers: Talk simultaneously to more than 2 correspondents Call back You are in a conference call with 2 correspondents. To add another correspondent to the conference: You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described above.
  • Page 14: Placing An Outside Call On Hold (Parking)

    During a conversation Common hold: To recover your call on any telephone in your system. Call pick up Park/retrieve services call Hold Paul Conversation 00:23' during a your call is placed on If the parked call is not recovered within a preset time (default value 1 min 30), it is conversation hold transferred to the operator.
  • Page 15: Sharing

    Sharing Answering the general bell Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. call pick up Night service If the telephone ringing is in your own pick-up group: When the operator is absent, outside calls to the operator are indicated by a general bell.
  • Page 16: Hunting Groups

    Sharing Hunting groups Calling an internal correspondent on his/her pager Hunting group call: The number called does not answer and you know that the person called has a pager: Certain numbers can form a hunting group and can be called by dialling the group number. Paging number called number called...
  • Page 17: Calling A Correspondent On His/Her Loudspeaker

    Sharing Calling a correspondent on his/her loudspeaker Send a voice message copy Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone: new voice message LS announce Paul personal code your correspondent Consult display number of new and old does not reply messages you are connected to the loudspeaker on your correspondent’s...
  • Page 18: Broadcasting A Message On The Loudspeakers Of A Station Group

    Sharing Broadcasting a message on the loudspeakers of a station group 4.11 A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: speak, you have 20 seconds number of broadcast group The message will only be broadcast on terminals not in use and which have a loudspeaker.
  • Page 19: Diverting Calls To Another Number (Immediate Diversion)

    Keep in touch Call back Save Exit Diverting calls to another number (immediate diversion) call back sender of archive the message terminate consultation The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). message Immediate Diverting calls to your pager...
  • Page 20: Applying A Selective Diversion

    Keep in touch Applying a selective diversion Diverting calls when your line is busy (divert if busy) You can forward your primary number and your secondary number or numbers to different sets. Forward on busy Callers will thus be able to contact you while you are moving around the company: 10:30 Settings Services...
  • Page 21: Leaving A Recorded Message For Internal Callers

    Keep in touch Leaving a recorded message for internal callers 5.11 You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. Text mail new text mess a Fwd to text Fwd to text Predefined msg To complete...
  • Page 22: Managing Your Charges

    Managing your charges Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. 10:30 Settings Services Consultation Additional services reach the 'Menu' page Business accou n code number of business number required account Finding out the cost of an outside call made for an internal user from...
  • Page 23: Programming Your Telephone

    Programming your telephone Initializing your voice mailbox Modify the password for your phone set enter your personal code then record 10:30 Settings My phone Password light flashes your name according to voice guide instructions reach the 'Menu' page Your personal code is used to access your voice mailbox and to lock your telephone. Apply old code new code...
  • Page 24: Adjusting The Audio Functions

    Programming your telephone Adjust ringer volume while a call arrives: Adjusting the audio functions Paul is calling 10:30 Settings My phone Ringing your telephone adjusting the ringer volume rings reach the 'Menu' page Adjusting screen brightness Choose the tune: 10:30 Settings My Phone Contrast...
  • Page 25: Selecting Language

    Programming your telephone Other possibilities: Selecting language Modify Erase 10:30 Settings My phone Language modify contents delete of entry displayed reach the 'Menu' page Programming direct call keys (F1 and F2 keys) 7.10 enter your select the language of your Speed dial Services personal...
  • Page 26: Identify The Terminal You Are On

    Programming your telephone At the programmed time, your telephone rings: Configuring the audio jack of your telephone 7.14 By default, the audio jack of your telephone can be used to connect a headset, hands free kit or loudspeaker. 10:30 Settings My Phone Jack plug If your calls are diverted to another terminal, the diversion is not applied to the...
  • Page 27: Guarantee And Clauses

    Declaration of compliance EC: We, Alcatel Business Systems, hereby declare that we assume the Alcatel 4028/4029 product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer.

This manual is also suitable for:

Omnipcx 4029