Transferring A Call; Making A Back And Forth Enquiry Call - Alcatel Premium Reflexes User Manual

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Transferring a Call

To transfer a call to another extension:
destination extension number
When the extension answers, introduce the caller then simply hang up,
either by replacing the handpiece or pressing the release key.
Note: Depending on system configuration you may be able to transfer
calls to an external number or mobile phone.

Making a Back and Forth Enquiry Call

During an enquiry call you may talk alternately with each party.
To alternate between parties:
Broker
You may also set up a back and forth call by pressing the appropriate
line key for each call (if multiline).
A
B
Once the enquiry call has been cancelled, you are back in conversation
with the first caller.
- 11 -
Or 1
Or 2
icon illuminates
(caller A in conversation, B on hold)
icon illuminates
(caller B in conversation, A on hold)
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