AMX MXD-1900L-PAN Operation/Reference Manual
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AMX MXD-1900L-PAN Operation/Reference Manual

AMX MXD-1900L-PAN Operation/Reference Manual

19.4" modero x series® panoramic tabletop touch panel; 19.4" modero x series® panoramic wall touch panel
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Operation/Reference Guide
MXT/D-1900L-PAN
19.4" Modero X Series® Panoramic Tabletop Touch Panel
19.4" Modero X Series® Panoramic Wall Touch Panel
Touch Panels
L a s t U p d a t e d : 1 0 / 2 4 / 2 0 1 2

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Summary of Contents for AMX MXD-1900L-PAN

  • Page 1 Operation/Reference Guide MXT/D-1900L-PAN 19.4" Modero X Series® Panoramic Tabletop Touch Panel 19.4" Modero X Series® Panoramic Wall Touch Panel Touch Panels L a s t U p d a t e d : 1 0 / 2 4 / 2 0 1 2...
  • Page 2 AMX is not responsible for products returned without a valid RMA number. AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost savings, incidental damages, or consequential damages.
  • Page 3 LICENSE GRANT. AMX grants to Licensee the non-exclusive right to use the AMX Software in the manner described in this License. The AMX Software is licensed, not sold. This license does not grant Licensee the right to create derivative works of the AMX Software.

  • Page 5: Table Of Contents

    Wiring a Power Connection................... 14 A Note About Wall and Rack Installation..............15 Installation Recommendations ..................16 MXD-1900L-PAN Installation .................. 16 Installing the MXD-1900L-PAN into a wall ..............16 Wiring a Power Connection................... 22 MXD/T-1900L-PAN 19.4" Modero® X Series Panoramic Touch Panels...
  • Page 6 Table of Contents Configuration and Programming ..............23 Modero X Series Programming Guide ..............23 Upgrading Firmware ..................25 Overview ........................ 25 Upgrading Firmware via USB Flash Drive ............... 25 Load the Firmware on a USB Flash Drive ..............25 Transfer the Firmware File From the Flash Drive to the Touch Panel......26 Upgrading from Previous Firmware ................

  • Page 7: Modero X Series Touch Panels

    Modero X Series® Touch Panels ® Modero X Series Touch Panels Overview See more and do more with the most elegant interface designed specifically for dedicated room control. The ® Modero X Series Touch Panels provide several industry firsts, including a beautiful, panoramic capacitive multi-touch screen that provides users access to multiple applications with minimal navigation.

  • Page 8: Mxt-1900L-Pan

    Modero X Series® Touch Panels MXT-1900L-PAN The MXT-1900L-PAN (FG5968-02) (FIG. 1) is ideal for boardrooms, conference rooms, or auditoriums where a panoramic control surface is needed to provide access to multiple functions simultaneously while remaining elegantly unobtrusive. In residences, it is perfect for kitchens, home theaters, or home offices where the panoramic control surface can be used to manage systems throughout the house.
  • Page 9 Modero X Series® Touch Panels MXT-1900L-PAN Specifications Power Requirements: 12VDC, 4.4A: 2-pin, locking 3.5mm captive wire connector Power Consumption: • Constant current: 2.7A (32W) @ 12VDC • Start up current: 4.05A (48W) @ 12VDC • Standby current: 0.3A (3.1W) @ 12VDC •...
  • Page 10 Streaming/File Formats: WAV, MP3. Intercom: Full Duplex VoIP, SIP v2.0 (supported with AMX-CSG). Operating Environment: • Operating Temperature: 32° F to 104° F (0° C to 40° C) • Storage Temperature: 4° F to 140° F (-20° C to 60° C) •...

  • Page 11: Connector Locations

    Modero X Series® Touch Panels Connector Locations With the unit facing you, the two USB ports for peripherals are located on the rear right corner of the device (FIG. 3). The power and Ethernet connectors, as well as an additional USB port and a 5-pin Micro-USB port, are located on the bottom of the device.

  • Page 12: Mxd-1900L-Pan

    The MXD-1900L-PAN features a 20.4" x 6.9" (519 mm x 175 mm), 20.4" (518 mm) diagonal display, with a viewable area of 18.7" x 5.9" (475 mm x 151 mm), 19.4" (493 mm) diagonal.
  • Page 13 Modero X Series® Touch Panels MXD-1900L-PAN Specifications Power Requirements: 12VDC, 4.4A: 2-pin, locking 3.5mm captive wire connector Power Consumption: • Constant current: 2.7A (32W) @ 12VDC • Start up current: 4.05A (48W) @ 12VDC • Standby current: 0.3A (3.1W) @ 12VDC •...

  • Page 14: Memory

    • CB-MXP Panoramic Rough-In Box (FG039-15) Memory The MXD-1900L-PAN comes with 512 MB of SDRAM and 4 GB of Flash memory, neither of which can be upgraded. A maximum of 2.4 GB is available to the user for projects. Basic Operation The MXD-1900L-PAN is operated using its integral touchscreen, as well as the Sleep button on the top of the device (FIG.

  • Page 15: Mxd-1900L-Pan-Nc

    FIG. 6 Picture View display Picture View may also be used on the MXD-1900L-PAN, but its use requires some form of access to the USB ports on the rear of the device. The maximum source resolution for Picture View is 1920x1920 pixels.The maximum displayed resolution is the same as the screen resolution.

  • Page 16: Preview Mode And Normal Mode

    Modero X Series® Touch Panels Pause/ Stop Resume Counter Random/ Previous image Next image Timer saved saved FIG. 7 Picture View configuration popup menu On the leftmost amber button, select between Rand (images display at random) and A-Z (images display in alphabetical order based on the name of the file).

  • Page 17: Picture View Send Command

    Picture View. Configuration The MXT-1900L-PAN and MXD-1900L-PAN are equipped with Settings Pages that allow you to set and configure various features on the panels. For more information on connecting and configuring the touch panels to a network, please refer to the Modero X Series Programming Guide, available at www.amx.com.

  • Page 18: Cleaning The Touch Overlay And Case

    Cleaning the Touch Overlay and Case Both the MXT-1900L-PAN and the MXD-1900L-PAN come with the MXA-CLK Modero X Series Cleaning Kit (FG5968-16), which may be used to clean fingerprints and dirt from the device. This kit comes with cleaning cloths and a bottle of cleaning fluid specifically for use with the device.

  • Page 19: Installation

    Installation Installation MXT-1900L-PAN Installation Other than the two USB ports on the back of the device (FIG. 3), the power and data connectors for the MXT- 1900-PAN are located on the underside of the device (FIG. 9). The Micro-USB port is used for camera video output.

  • Page 20: Wiring A Power Connection

    Installation Connecting power to the MXT-1900L-PAN should be done using the included 2-pin 3.5mm captive wire connector included with the device. This connector is retained within its port with locking screws instead of the pins on each side of standard captive wire connectors, and using force to insert a standard captive wire connector may damage the device.

  • Page 21: A Note About Wall And Rack Installation

    FIG. 12 shows an AMX device installed in a wall with a filled volume (such as with insulation or concrete), as well as with a closed volume (such as between studs in an otherwise finished wall). The diagram shows how heat generated by the device or other devices may have no way to escape, and may build up to levels that may affect device operation.

  • Page 22: Installation Recommendations

    Installing the MXD-1900L-PAN into a wall The MXD-1900L-PAN comes with a clear plastic backbox (FIG. 14) designed to attach the panel to most standard wall materials. This backbox has four locking tabs (two on top and two on bottom) to help lock the backbox to the wall.
  • Page 23 FIG. 16 Side view of installed MXD-1900L-PAN (Portrait) In order to guarantee a stable installation of the MXD-1900L-PAN, the thickness of the wall material must be a minimum of .50 inches (1.27cm) and a maximum of .875 inches (2.22cm).
  • Page 24 5.69" 144.50 mm) FIG. 17 MXD-1900L-PAN Template Using the included template to select the final placement of the back box is highly recommended. The outside edges of the template are the same dimensions as the touch panel, which allows you to troubleshoot possible conflicts with wall edges, doors, and other potential obstacles.
  • Page 25 Outer edge of back box Back box cutout Knockouts top) Locking tab Mounting screw placement (optional) FIG. 18 MXD-1900L-PAN Back Box installation (Landscape) Outer edge of back box Back box cutout Cables routed to wall opening Knockouts Locking tab Mounting screw placement (optional) FIG.
  • Page 26 For additional strength, #4 mounting screws (not included) may be secured through circular holes located at the left and right sides of the MXD-1900L-PAN (FIG. 18 and FIG. 19). In order to prevent damage to the touch panel, make sure that these are flush with the back box.
  • Page 27 Installation Wall Mounting post openings Side cover Mounting posts FIG. 21 MXD-1900L-PAN installation (Landscape) Side cover Screws Wall Mounting post openings Screws Side cover FIG. 22 MXD-1900L-PAN installation (Portrait) MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels...

  • Page 28: Wiring A Power Connection

    MXD-1900L-PAN Side cover FIG. 23 MXD-1900L-PAN side cover installation (Landscape) Snap the decorative side covers (FIG. 23) onto each end of the touch panel. Reconnect the terminal Ethernet and USB to their respective locations on either the Ethernet port or NetLinx Master.

  • Page 29: Configuration And Programming

    Configuration and Programming Configuration and Programming Programming the MXT-1900L-PAN and MXD-1900L-PAN require the use of the latest versions of NetLinx Studio and TPDesign 4, both available at www.amx.com. Modero X Series Programming Guide Information on Settings pages, panel configuration, and programming is included in the Modero X Series Programming Guide, available at www.amx.com.
  • Page 30 Configuration and Programming MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels...

  • Page 31: Upgrading Firmware

    Firmware and TPDesign4 files may be transferred to the panel via USB flash drive. When looking at the device from the front, the MXD-1900L-PAN has two USB ports on the rear right of the device (FIG. 3). Load the Firmware on a USB Flash Drive Insert the USB flash drive in an available USB port on your PC.

  • Page 32: Transfer The Firmware File From The Flash Drive To The Touch Panel

    Upgrading Firmware Make sure this is the only .kit file in this directory - if not, the latest version will be used. Eject or unmount the flash drive from the PC. Transfer the Firmware File From the Flash Drive to the Touch Panel Connect the USB Flash Drive to one of the USB Type A ports on the panel.

  • Page 33: Upgrading From Previous Firmware

    Upgrading Firmware Upgrading from Previous Firmware The MXT-1900L-PAN and MXD-1900L-PAN allow the option to revert the device to the previous firmware run before an upgrade. To upgrade the device from previously loaded firmware: From the Settings page, select the Configuration page.

  • Page 34: Upgrading Firmware Via Netlinx Studio

    Upgrading Firmware Upgrading Firmware Via NetLinx Studio The MXT-1900L-PAN and MXD-1900L-PAN use an Ethernet connection for programming, firmware updates, and touch panel file transfer via NetLinx Studio. If you have access to the panel’s network, you may transfer files directly to the panel through NetLinx Studio.
  • Page 35 Upgrading Firmware Click the Edit Settings button on the Communications Settings dialog to open the Virtual NetLinx Master Settings dialog (FIG. 31). FIG. 31 Virtual NetLinx Master Settings Within this dialog, enter the Master System number. The default is 1. In the Available Connections section, click on the IP address for the touch panel to select it.

  • Page 36: Viewing Devices On The Virtual System

    The panel-specific firmware is shown on the right of the listed panel. Download the latest firmware file from www.amx.com and then save the Kit file to your computer. Note that each Kit file is intended for download to its corresponding panel.
  • Page 37 System list with devices on your particular system. Confirm that the panel has been properly updated to the correct firmware version. Verify you have downloaded the latest firmware file from www.amx.com and then save the KIT file to your computer.
  • Page 38 Upgrading Firmware MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels...

  • Page 39: Appendix: Troubleshooting

    Appendix: Troubleshooting Appendix: Troubleshooting Overview This section describes the solutions to possible hardware/firmware issues that could arise during the common operation of a Modero touch panel. Panel Doesn’t Respond To Touches Symptom: The device either does not respond to touches on the touch screen or does not register the touch as being in the correct area of the screen.
  • Page 40 Appendix: Troubleshooting MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels...
  • Page 41 Appendix B - Troubleshooting MXD/T-1900L-PAN 19.4" Modero X Series® Panoramic Touch Panels...
  • Page 42 It’s Your World - Take Control™ 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.222.0193 • 469.624.8000 • 469-624-7153 fax • 800.932.6993 technical support • www.amx.com...

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