Troubleshooting; Fortiswitch-5003B Does Not Startup; Fortiswitch-5003B Status Led Is Flashing During System Operation - Fortinet FortiSwitch-5003B System Manual

Hardware installation

Troubleshooting

FortiSwitch-5003B does not startup

All chassis: handles not fully closed
All chassis: Firmware problem

FortiSwitch-5003B status LED is flashing during system operation

FortiSwitch-5003B System Guide
01-400-134822-20120216
http://docs.fortinet.com/
8 Fully tighten the retention screws to lock the FortiSwitch-5003B board into position in
the chassis slot.
This section describes the following troubleshooting topics:
• FortiSwitch-5003B does not startup
Positioning of FortiSwitch-5003B handles and a few other causes may prevent a
FortiSwitch-5003B board for starting up correctly.
If the handles are damaged or positioned incorrectly the FortiSwitch-5003B board will not
start up. Make sure the handles are correctly aligned, fully inserted and locked.
If the FortiSwitch-5003B board is receiving power and the handles are fully closed, and
you have restarted the chassis and the FortiSwitch-5003B still does not start up, the
problem could be with FortiOS. Connect to the FortiSwitch-5003B console and try
cycling the power to the board. If the BIOS starts up, interrupt the BIOS startup and
install a new firmware image.
If this does not solve the problem, contact Fortinet Technical Support.
Normally, the FortiSwitch-5003B Status LED is off when the FortiSwitch-5003B board is
operating normally. If this LED starts flashing while the board is operating, a fault
condition may exist. At the same time the FortiSwitch-5003B may stop processing traffic.
To resolve the problem you can try removing and reinserting the FortiSwitch-5003B board
in the chassis slot. Reloading the firmware may also help.
If this does not solve the problem there may have been a hardware failure or other
problem. Contact Fortinet Technical Support for assistance.
Troubleshooting
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