Matrox Mura MPX-4/4 User Manual page 35

2 To uninstall Matrox software:
a Click
Matrox PowerDesk
(* Depending on your version and configuration of Windows, this part of the step
may not be necessary.)
Click
b
Restart your system for changes to take effect.
3
After your system has restarted, install the latest driver for your Matrox card. You may
4
also need to reinstall other Matrox software.
Problem Monitor settings aren't automatically detected
1
Cause
Your monitor may not be detected by the software.
1
Solution
Restart your system. If your monitor is a Plug-and-Play (DDC) monitor, it should be
automatically detected by the software.
2
Solution
Try using a different monitor.
Problem Black borders appear around video capture content
1
Cause
Your video source (input device) is using a different aspect ratio than your output device.
1
Solution
Change your aspect ratio so that all devices use the same aspect ratio. For more information,
see Matrox PowerDesk help.
Problem Built-in network hardware doesn't work after Matrox cards are
installed
1
Cause
The installation of a card may have caused your system to reallocate system resources.
1
Solution
Try reinstalling your network drivers.
2
Solution
Try moving your Matrox card to another PCIe slot in your system. For instructions on how
to safely install your Matrox card,
*
Start Settings Control Panel
Uninstall
(or
Matrox Driver Matrox M-Series Driver
see "Installing your cards", page
*
Programs Programs and Features
.
Yes
)
Uninstall
10.
Matrox Mura MPX Series – User Guide 35
.
Yes