Matrox DualHead2Go User Manual
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Matrox DualHead2Go User Manual

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ENGLISH
®
™
™
Matrox
DualHead2Go
and TripleHead2Go
DualHead2Go Digital Edition • DualHead2Go DP Edition • DualHead2Go Digital ME
TripleHead2Go Digital Edition • TripleHead2Go DP Edition • TripleHead2Go Digital SE
User Guide
®
(Mac
version)
20121-301-0250
2012.10.18

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Summary of Contents for Matrox DualHead2Go

  • Page 1 ENGLISH ® ™ ™ Matrox DualHead2Go and TripleHead2Go DualHead2Go Digital Edition • DualHead2Go DP Edition • DualHead2Go Digital ME TripleHead2Go Digital Edition • TripleHead2Go DP Edition • TripleHead2Go Digital SE User Guide ® (Mac version) 20121-301-0250 2012.10.18...

  • Page 2: Table Of Contents

    More information .............................6 Connecting your DualHead2Go Digital Edition product.........7 Before you begin ............................7 Connection overview..........................8 Step-by-step connection setup .........................8 Connecting your DualHead2Go DP Edition product ..........11 Before you begin .............................11 Connection overview..........................12 Step-by-step connection setup .......................12 Connecting your DualHead2Go Digital ME product..........15 Before you begin .............................15...
  • Page 3 Installing your Matrox PowerDesk software ............40 Obtaining Matrox PowerDesk software ....................40 Installing your Matrox PowerDesk software ..................40 Starting the Matrox quick setup utility ....................40 Matrox PowerDesk for Mac .................. 41 Accessing Matrox PowerDesk software....................41 Accessing Matrox PowerDesk help ......................41 Quitting Matrox PowerDesk ........................41...

  • Page 4: Overview

    (DisplayPort to DisplayPort) DisplayPort to DisplayPort adapter * The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more information, contact your Matrox representative. Matrox GXM – User Guide (Mac version)
  • Page 5 Matrox hardware Matrox input cable USB cable Thunderbolt/Mini (DisplayPort to DisplayPort) DisplayPort to DisplayPort adapter TripleHead2Go Digital SE Matrox hardware Matrox input cable USB cable Mini DisplayPort to (DisplayPort to DisplayPort) DisplayPort cable Matrox GXM – User Guide (Mac version)

  • Page 6: Optional Hardware (Sold Separately)

    For more information on connecting your product, see the “Connection setup” section for your Matrox product. To purchase any Matrox cables or adapters not included with your Matrox product, see the Matrox online store (shopmatrox.com). To purchase any optional Apple® cables or adapters, see your Apple retailer.

  • Page 7: Connecting Your Dualhead2Go Digital Edition Product

    Connecting your DualHead2Go Digital Edition product This section describes how to connect two (2) digital (DVI-I) or analog monitors to your Matrox product. Note: To purchase any Matrox cables or adapters not included with your product, see the Matrox online store (shopmatrox.com). To purchase any optional Apple cables or adapters, see your Apple retailer.

  • Page 8: Connection Overview

    Connection overview Step-by-step connection setup Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product.
  • Page 9 USB ports, see your system manual. Note: If your computer doesn’t have a powered USB port, you’ll need a separate adapter. To purchase a Matrox power adapter for your product, see the Matrox online store (shopmatrox.com). Attach the Matrox input cable...
  • Page 10 Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40). 10 Matrox GXM – User Guide (Mac version)

  • Page 11: Connecting Your Dualhead2Go Dp Edition Product

    Connecting your DualHead2Go DP Edition product This section describes how to connect two (2) DisplayPort or digital (DVI) monitors to your Matrox product. WARNING: To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your Matrox product,...

  • Page 12: Connection Overview

    Connection overview Step-by-step connection setup Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product.
  • Page 13 Attach the Matrox input cable Attach one end of the Matrox DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector ( ) on your Matrox product. Matrox input cable (DisplayPort to DisplayPort) Attach one end of the Thunderbolt/Mini...
  • Page 14 DisplayPort to DVI adapter Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40). 14 Matrox GXM – User Guide (Mac version)

  • Page 15: Connecting Your Dualhead2Go Digital Me Product

    Apple retailer. Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product, read the following guidelines before connecting your Matrox product. Whenever you change your connection setup, make sure you’re using the correct connectors and that all connectors are properly fastened.

  • Page 16: Connection Overview

    Connection overview Step-by-step connection setup Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. Connect the USB cable Plug one end of the USB cable provided with your Matrox product into the USB connector ( ) on your Matrox product.
  • Page 17 DisplayPort to DisplayPort adapter to the Thunderbolt connector on your computer instead. Note: To avoid problems related to image quality, make sure the DisplayPort connection to your graphics hardware is firmly in place. Matrox GXM – User Guide (Mac version) 17...
  • Page 18 ( ) on your Matrox product. Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40). 18 Matrox GXM – User Guide (Mac version)

  • Page 19: Connecting Your Triplehead2Go Digital Edition Product

    Apple retailer. Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product, read the following guidelines before connecting your Matrox product. Whenever you change your connection setup, make sure you’re using the correct connectors and that all connectors are properly fastened.

  • Page 20: Connecting Three Monitors

    Connecting three monitors Connection overview Step-by-step connection setup Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. Connect the USB cable Plug one end of the USB cable provided with...
  • Page 21 USB ports, see your system manual. Note: If your computer doesn’t have a powered USB port, you’ll need a separate adapter. To purchase a Matrox power adapter for your product, see the Matrox online store (shopmatrox.com). Attach the Matrox input cable...
  • Page 22 Monitor cable separately) to connect your monitor to the (DVI) connector. Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40). 22 Matrox GXM – User Guide (Mac version)

  • Page 23: Connecting Two Monitors

    Connecting two monitors Connection overview Step-by-step connection setup Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. Connect the USB cable Plug one end of the USB cable provided with...
  • Page 24 Note: If your computer doesn’t have a powered USB port, you’ll need a separate adapter. To purchase a Matrox power adapter for your product, see the Matrox online store (shopmatrox.com). Attach the Matrox input cable If your graphics hardware has a DVI...
  • Page 25 Monitor cable separately) to connect your monitor to the (DVI) connector. Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40). Matrox GXM – User Guide (Mac version) 25...

  • Page 26: Connecting Your Triplehead2Go Dp Edition Product

    Apple retailer. Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product, read the following guidelines before connecting your Matrox product. Whenever you change your connection setup, make sure you’re using the correct connectors and that all connectors are properly fastened.

  • Page 27: Connecting Three Monitors

    Connecting three monitors Connection overview Step-by-step connection setup Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. Connect the USB cable Plug one end of the USB cable provided with...
  • Page 28 Attach the Matrox input cable Attach one end of the Matrox DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector ( ) on your Matrox product. Matrox input cable (DisplayPort to DisplayPort) Attach one end of the Thunderbolt/Mini...
  • Page 29 DisplayPort to DVI adapter Monitor cable (DVI) Connect the third monitor Use your monitor cable to connect your third monitor directly to the third connector ) on your Matrox product. Monitor cable (DisplayPort) Matrox GXM – User Guide (Mac version) 29...

  • Page 30: Connecting Two Monitors

    “Installing your Matrox PowerDesk software”, page 40). Connecting two monitors Connection overview Step-by-step connection setup Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 30 Matrox GXM – User Guide (Mac version)
  • Page 31 USB cable more information on powered USB ports, see your system manual. Attach the Matrox input cable Attach one end of the Matrox DisplayPort to DisplayPort cable provided with your Matrox product to the DisplayPort input connector ( ) on your Matrox product.
  • Page 32 DisplayPort to DVI adapter Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40). 32 Matrox GXM – User Guide (Mac version)

  • Page 33: Connecting Your Triplehead2Go Digital Se Product

    Connecting your TripleHead2Go Digital SE product This section describes how to connect up to three digital (DVI-D) monitors to your Matrox product. To connect three monitors, see “Connecting three monitors”, page To connect two monitors, see “Connecting two monitors”, page...

  • Page 34: Connecting Three Monitors

    DisplayPort connector while removing the connector. Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. 34 Matrox GXM – User Guide (Mac version)
  • Page 35 Matrox input cable (Mini DisplayPort to DisplayPort) Note: To avoid problems related to image quality, make sure the DisplayPort connection to your graphics hardware is firmly in place. Matrox GXM – User Guide (Mac version) 35...
  • Page 36 Connect the DVI connector on your monitor cable directly to the third connector ) on your Matrox product. Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40).

  • Page 37: Connecting Two Monitors

    DisplayPort connector while removing the connector. Turn off computer Before you connect your Matrox product, make sure you shut down your system and turn off your computer. Matrox GXM – User Guide (Mac version) 37...
  • Page 38 Matrox input cable (Mini DisplayPort to DisplayPort) Note: To avoid problems related to image quality, make sure the DisplayPort connection to your graphics hardware is firmly in place. 38 Matrox GXM – User Guide (Mac version)
  • Page 39 ( ) on your Matrox product. Monitor cable (DVI) Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Installing your Matrox PowerDesk software”, page 40). Matrox GXM – User Guide (Mac version) 39...

  • Page 40: Installing Your Matrox Powerdesk Software

    Follow the on-screen instructions. Starting the Matrox quick setup utility Matrox provides an easy way for you to set up and configure your Matrox product. The quick setup utility starts automatically after you install your PowerDesk software. Your Matrox PowerDesk software is now installed. To access PowerDesk features and controls, “Matrox PowerDesk for Mac”, page...

  • Page 41: Matrox Powerdesk For Mac

    Quit Matrox PowerDesk About Get information on your Matrox PowerDesk software version and Matrox GXM product. If you have an Internet connection, you can click the buttons to open the Matrox GXM Web pages. For information on configuring PowerDesk features and controls, see “Configuring PowerDesk for...

  • Page 42: Configuring Powerdesk For Mac

    – View information and get help for your DualHead2Go or TripleHead2Go product. Quick Setup Helps you quickly set up, check the connections, and change the display settings of your Matrox DualHead2Go or TripleHead2Go product. Connection setup Provides information on the connection status of your Matrox DualHead2Go or TripleHead2Go product.
  • Page 43 On notebook display the right of the notebook display Your multi-display setup would look like this: You can also view your setup in the area. Preview Matrox GXM – User Guide (Mac version) 43...

  • Page 44: Desktop Management Preferences

    Dock Start on the bottom left of your display. places the Dock on the bottom middle of your display. Middle places the Dock on the bottom right of your display. 44 Matrox GXM – User Guide (Mac version)

  • Page 45: Edid Management

    Desktop Divider Matrox Desktop Divider helps you get the most out of your desktop space by enabling you to divide your display. To get started, select a display next to For display To identify the cells on your desktop, click Identify Displays Use default settings –...
  • Page 46 DualHead2Go or TripleHead2Go product with the Apply Changes new display mode list. Your displays go blank for a few seconds while your DualHead2Go or TripleHead2Go product is being updated. 46 Matrox GXM – User Guide (Mac version)

  • Page 47: Information And Troubleshooting

    This information is helpful when troubleshooting problems. Connections Detect – Detects the number of monitors currently connected to your product. Open Quick Setup – Helps you quickly set up your Matrox DualHead or TripleHead2Go product. Product Update Reset to Manufacturer Settings – Restores the list of display modes to the manufacturer default settings.
  • Page 48 Adjust – Adjusts the image quality of your displays. Your displays go blank for a few seconds while the image quality is being adjusted. This feature is available only while using the VGA (HD-15) input connector on your Matrox DualHead2Go or TripleHead2Go product.

  • Page 49: Product Information

    (8.9 cm × 9 cm × 2.8 cm) (9.78 cm × 6.35 cm × 2.8 cm) * Your Matrox product ships with four default display modes. Additional display modes are available through Matrox PowerDesk software. For more information, see “Edit Resolution List”, page †...
  • Page 50 (8.9 cm × 9 cm × 2.8 cm) (13.34 cm × 6.35 cm × 2.8 cm) * Your Matrox product ships with four default display modes. Additional display modes are available through Matrox PowerDesk software. For more information, see “Edit Resolution List”, page †...

  • Page 51: Environmental

    For more information on the capabilities of your monitor, see your monitor documentation. DualHead2Go Digital ME and TripleHead2Go Digital SE – In clone mode, your Matrox product supports a maximum display resolution of 1920 × 1200. While an unsupported display mode is selected, your displays may be unavailable.

  • Page 52: Terms

    1280 pixels wide by 1024 pixels high and uses a refresh rate of 60 Hz. GXM (Graphics Expansion Module) DualHead2Go and TripleHead2Go are external multi-monitor adapters that let you connect two or three monitors to your laptop or desktop computer.

  • Page 53: Customer Support

    Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance. Your dealer is familiar with your complete system.

  • Page 54: Driver And Software Download

    Driver and software download A more recent display driver may support more features and may offer increased capabilities (such as higher display resolutions). Matrox makes the latest display drivers, software, and system utilities available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers).

  • Page 55: Software License Agreement

    Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.

  • Page 56: Index

    Change Display Setting – Cable – Configuring DualHead2Go DP Edition Desktop management Powered port – preferences Help Installing software Quitting Environtmental – Product information Warning Specifications Warranty Web, Matrox Quick setup utility 56 Matrox GXM – User Guide (Mac version)
  • Page 57 (extension 2026) • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 58 B. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 2004/108/EC para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 59 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio. FRANCE Avertissement sur l’épilepsie À...
  • Page 60 Copyright © 2012 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 61 However, no responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;...
  • Page 62 Matrox Graphics Inc. video@matrox.com 1055 Saint Regis Boulevard Dorval, Quebec, Canada H9P 2T4 www.matrox.com/video (514) 822-6000...

This manual is also suitable for:

Triplehead2go

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