Matrox DualHead2Go Series User Manual
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Matrox DualHead2Go Series User Manual

Matrox DualHead2Go Series User Manual

External multi-display upgrade for laptop and pc
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ENGLISH
External Multi-Display Upgrade for Laptop and PC
Matrox DualHead2Go Series
User Guide
10942-301-0100
2005.10.06
www.matrox.com/graphics

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  • Page 1 ENGLISH External Multi-Display Upgrade for Laptop and PC Matrox DualHead2Go Series User Guide 10942-301-0100 2005.10.06 www.matrox.com/graphics...

  • Page 2: Hardware Supplied

    Overview Thank you for purchasing Matrox DualHead2Go. This product allows your single-display graphics hardware to support Matrox DualHead features. DualHead features control 2 displays at a time. Your Matrox product supports up to 2 analog monitors at a time. Hardware supplied...

  • Page 3: Connection Setup

    This section describes how to connect monitors to your Matrox product. Note: Your Matrox product supports up to 2 analog monitors at a time. To get the most of your Matrox product, we recommend you use two identical monitors (that is, monitors that support the same settings such as display resolution and refresh rate).
  • Page 4 Matrox product to the power connector on your Matrox product. Plug the power supply cord into an electrical outlet. Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Software setup”, page Matrox DualHead2Go Series – User Guide...

  • Page 5: Software Setup

    Follow the on-screen instructions. Configure your monitor settings To get the most of your Matrox product, make sure you have the correct monitor settings selected in Windows: Note: While an unsupported display mode (display resolution and refresh rate) is selected, one or both displays may be unusable.

  • Page 6: Accessing Powerdesk

    Accessing PowerDesk Your Matrox software includes Matrox PowerDesk software. This software helps you get the most out of your Matrox product. Use Matrox PowerDesk software to change certain display settings or access Matrox features. To access PowerDesk, click its icon ( ) on your Windows taskbar.

  • Page 7: Troubleshooting

    Troubleshooting This section addresses possible problems that could prevent you from using your Matrox product. Problem Computer doesn’t display information after Matrox product is connected Cause Your Matrox product may not be properly connected. Solution Make sure your Matrox product is properly connected and that all connectors are properly fastened.
  • Page 8 Cause Your Matrox product may not support the selected display mode. Solution Make sure your Matrox product supports the selected display mode. For more information, see “Supported display modes”, page Cause There may be unsupported graphics hardware in your computer.
  • Page 9 Wrong color balance, blurry text, or screen image off-center Cause You may be using different types of monitors. Solution To get the most of your Matrox product, we recommend you use two identical monitors while using Matrox DualHead2Go. Cause Your monitor video controls may be improperly set.
  • Page 10 Problem Matrox product isn’t automatically detected Cause Your Matrox product may not support the selected display mode or the graphics hardware in your computer. Solution Make sure your Matrox product supports the selected display mode. For more information, see “Supported display modes”, page Solution Make sure your Matrox product supports your graphics hardware.
  • Page 11 Select a display and move it according to the physical position of the monitor it’s associated with. Cause Your Matrox product may not be properly connected. (For example, your connection setup may be inverted.) Solution Make sure your Matrox product is properly connected. For more information, “Connection setup”, page...

  • Page 12: More Information

    We provide additional information in help and Readme files. Be sure to check for any last-minute release notes included with your product and in the Matrox CD-ROM Readme file. Also, check the Matrox Web site (www.matrox.com/graphics/dualhead2go) for the latest Matrox software, technical support, and product information.

  • Page 13: Product Information

    While using some graphics software, certain limitations may apply. To get the most of your Matrox product, we recommend you use two identical monitors (that is, monitors that support the same settings such as display resolution and refresh rate).

  • Page 14: Environmental Specifications

    Minimum/maximum storage temperature: -40 to 75º C Maximum altitude for operation: 3,000 meters Maximum altitude for transport: 12,000 meters Operating humidity: 20 to 80% relative humidity (non-condensing) Storage humidity: 5 to 95% relative humidity (non-condensing) 14 Matrox DualHead2Go Series – User Guide...

  • Page 15: Customer Support

    Customer support Matrox Web Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at: www.matrox.com/graphics...
  • Page 16 Windows XP – Click " " " Start Settings Control Panel Performance and " (double-click*). (* Depending on your configuration of Maintenance System Windows, this part of the step may not be necessary.) 16 Matrox DualHead2Go Series – User Guide...
  • Page 17 ANY HARDWARE OR SOFTWARE PROVIDED BY THIRD PARTIES. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 18 3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.

  • Page 19: Software License Agreement

    Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
  • Page 20 Index – Address, Matrox Monitor Software setup – Connection setup Adobe Acrobat Settings Multi-display Technical assistance – CD-ROM, Matrox Troubleshooting – Connection setup – Customer support – Power indicator Power supply Connection Desktop management PowerDesk Display modes Product Warning –...
  • Page 21 Thank you for choosing Matrox Please register online (http://www.matrox.com/graphics/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 22 (extension 2026) • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 23 B. (Español) Información para usuarios europeos – Declaración de conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 89/336/EEC para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 24 Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer et consultez un médecin.
  • Page 25 Copyright © 2005 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd.
  • Page 26 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
  • Page 27 E-mail: TechnischerSupport@matrox.com Web site: www.matrox.com/graphics Italia Asia Pacific Ufficio italiano di Matrox Graphics Inc. Matrox Asia Ltd. 3G electronics Units 2405-6, 24/F ING Tower Via Boncompagni, 3B 308 Des Voeux Road Central 20139 Milano, Italia Sheung Wan, Hong Kong...

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