Action
Step 4
Replace the display. Go to
page
256.
Did this fix the problem?
Step 5
Replace the cable connecting the UICC to the controller board.
Did this fix the problem?
Step 6
Replace the UICC. Go to
"UICC removal" on page
Did this fix the problem?
Step 7
Replace the controller board. Go to
page
231.
Did this fix the problem?
Control panel button service check
Action
Step 1
Are the display and LEDs on the control panel illuminated?
Step 2
Enter Diagnostics mode and navigate to:
HARDWARE TESTS >Button Test
Did the device pass the test?
Step 3
Replace the UICC. Go to
"UICC (MX310) removal" on page
Did this fix the problem?
Step 4
Replace the controller board. Go to
page
231.
Did this fix the problem?
"Display removal (MX410, MX51x)" on
252.
"Controller board removal" on
"Controller board removal" on
Diagnostic information
Yes
The problem is solved. Go to step 5.
The problem is solved. Go to step 6.
The problem is solved. Go to step 7.
The problem is solved. Contact the next level
Yes
Go to step 2.
Go to step 4.
The problem is solved. Go to step 4.
252.
The problem is solved. Contact the next level
117
7015
No
of support.
No
Perform control panel
service check. Go to
"Control panel service
check" on page
116.
Go to step 3.
of support.