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General information
Important
Access to emergency services is provided but
calls, including emergency calls to 999, made via
BT Broadband Voice may not work in the event
of power or broadband connection failure. These
failures may be caused by reasons outside our
control. Location information, provided to the
emergency services, is limited to the address of
the associated telephone line where applicable.
Headset Compatibility
• The BT Falcon Mk 2 IP Phone supports the
following Jabra and Plantronic headsets
Note: Your headset must have an RJ-45
connector.
Jabra/Netcom:
• With GN1900, GN2000, Biz2400... headset
you have to use the cable 8800-00-88 on an
RJ-45 headset plug (Called DHSG headset
plug by Jabra)
Plantronics:
• Professional Corded H-Top headsets with
Quick Disconnect plug and U10P-S19 RJ-45
bottom cable:
If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice
• Professional wireless headsets with electronic
hook switch cable.
Safety information
• Do not open the handset or the base. This
could expose you to high voltages or other
risks. Contact the Helpline on 0800 169 1146
for all repairs.
Cleaning
• Clean the handset and base with a damp
(not wet) cloth, or an anti-static wipe. Never
use household polish as this will damage the
product. Never use a dry cloth as this may cause
a static shock.
Environmental
• Do not expose to direct sunlight
• Do not stand your product on carpets or other
surfaces which generate fibres, or place it in
locations preventing the free flow of air over
its surfaces
• Do not submerge any part of your product
in water and do not use it in damp or humid
conditions, such as bathrooms
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