Related Manuals for BT Falcon Mk 2
Summary of Contents for BT Falcon Mk 2
-
Page 1: User Guide
BT Falcon Mk 2 IP Phone User Guide Bringing it all together IT • communications • support... - Page 2 Welcome… to your BT Falcon Mk 2 IP Phone Features: • 6-Line LCD display • Integrated 2 port 10/100 Ethernet switch • Phone services: Call Forward, Call Transfer, Call Hold, Redial Group listening, Handsfree Speed dial, Conference call Phone Book, Call logs Caller Display •...
- Page 3 Business PSTN billing address, this may not be where the call was originated. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice...
-
Page 4: Table Of Contents
In this guide Getting started Setting up ............. 6 Making a call to one of the last 30 numbers Connecting the handset ........ 6 you called or received ........20 Connecting the headset ........ 6 Programming F1 to F10 Function Keys ..21 Connect stand .......... - Page 5 Setting new shortcuts ........40 Programming the memory keys F1 – F10 ..40 Viewing the status of the BT Falcon IP Phone . 40 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice...
-
Page 6: Getting Started
1. Connecting the handset Connect one end of the handset cord into the handset and the other end into the socket at the back of your BT Falcon IP Phone marked with Place the handset in the cradle on the telephone. -
Page 7: Power
You can connect a network device to the the mains power adapter is not required. Ethernet port, labelled PC, of your BT Falcon IP Phone. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice... -
Page 8: Provisioning
BT Business VoIP service, which may take Provisi ning several minutes. When completed successfully the phone will Oct 01 09:00am display the idle screen. Broadband Voice Telephone Number CallLog You are now ready to make calls using your BT Falcon IP Phone Pr i... -
Page 9: Getting To Know Your Phone
If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice... -
Page 10: Lcd Screen
Getting to know your phone LCD screen Displays information about the phone settings, such as the number dialling out or calling in, date, time, calls status, call duration, timer etc. It is a 6-lines of 20 characters LCD screen. Dialling pad Press the dial pad buttons to dial a number. -
Page 11: Soft Keys
Create a conference call. During a call/conference and another call is coming, pressing the soft key will join a conference DelChr Delete character in edit mode Delete Delete specific entry If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice... - Page 12 Getting to know your phone Soft Key Brief Description Detail Show detailed information Dial Dial an entered phone number DNDst Do Not Disturb Down Contrast adjustment Dsub Shortcut to “Dial Subscriber” EndCall Terminate active call Edit Edit parameter content Exit Return to previous menu Format Change display format of specific parameter, such like Date and Time etc.
- Page 13 Contrast adjustment User Enter to user sub-menu View Show details when data item content is more than LCD can display in one line If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice...
-
Page 14: Indicator Definitions
Getting to know your phone Indicator definitions LED Indicator Condition Colour Status Speaker Default Blue During FW boot Loudspeaker is activated during a call Voice Mail Default Blue During FW boot Voice Mail Blinking Headset Default Blue During FW boot Headset or Headset group-listening mode is activated during call Mute... -
Page 15: Entering Characters
Entering characters You can enter characters on the BT Falcon IP Phone by using the numerical keypad, in the same way as when text messaging on a mobile phone. Below are listed the keys of the numerical keypad and opposite them the letters and characters that they enter. -
Page 16: Display In Idle Mode
Getting to know your phone Display in idle mode Oct 01 09:00am Broadband Voice db d Telephone Number CallLog Soft key option 1 llL g Lock Soft key option 2 DNDst Soft key option 3 Display during a call Oct 01 09:00am Number/Name Status... -
Page 17: Using The Phone
2. Replace the telephone handset Handsfree Pick up the telephone Press the handset Headset Pick up the telephone 1. Press the handset 2. Press the If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice... -
Page 18: Secrecy
Using the phone Secrecy At any time you can press to prevent the caller hearing you. Make a call Lift handset, listen for dial tone and key in number using dialling pad. Or enter the number using the dialling pad and then lift the handset. Make a call using handsfree Press handsfree function key , listen for dial tone and key in number using dialling pad. -
Page 19: Entering Details Into The Phone Book
<Null> Pl ase W it 7. Press soft key Edit 8. Enter telephone number (numeric length 24 characters max length) and press If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice... -
Page 20: Making A Call Using The Phone Book
Using the phone … 9 Use scroll function key to move down onto Default line lea e W it 10. Press the soft key to change the ring tone allocated to the entry Edit 00am 11. Use scroll function key to choose a ring tone and O t 01 0 00am... -
Page 21: Programming F1 To F10 Function Keys
2. As required, pick up handset, or press soft key or function key Sa e Play Dial or function key DNDs Foreve If you experience any problems please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice D ub AutoAn DND 17 1 (A) -
Page 22: Receiving Calls
Using the phone Receiving calls When you receive an incoming call, the telephone will ring and the LED will flash green. The caller's number or name will be displayed if the number is stored in the Phone Book. Oct 01 09:00am Caller Name or Phone Number... -
Page 23: Missed Calls
5. To return the call: Lift handset, or press soft key , or , or , or V ew D le e Answer If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice B ck... -
Page 24: Hold And Retrieve A Call
Using the phone Hold and Retrieve a call Oct 01 09:00am Number/Name Status Duration Hold Transf Conf Soft key option 1 Soft key option 2 CallLog PhBook EndCall NewCall Soft key option 3 1. During call press soft key to put call on hold …... -
Page 25: Call Transfer
Oct 01 09 0 am Ho d Transf Dsub AutoAn If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice e t me AutoRe ect Oct 01 Dsub ut An... -
Page 26: 3-Way Conference Call
Using the phone 3-Way Conference Call 1. During call, press soft key H ld Transf Conf 2. Enter desired phone number CallLog Book ndCa 3. When called party answers, press soft key to join all three parties together. Hold ransf Conf Oct 01 09:00am... -
Page 27: Option Menu
2. Each press of the soft key turns the service on and off. Unhol Remov Change 12h /24hr If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice Enter Password Oct 01 09:00 m A toStop... -
Page 28: Auto Answer
Using the phone Auto Answer ct 0 09 00a By turning on Auto Answer your BT Falcon IP Phone will answer an incoming call after 9 0 m Plea e Wait… Please ait Nu b r Name Tr n f... -
Page 29: Auto Reject
2. Enter the time in seconds for the required delay. Press soft key to confirm. E it Save Pl y D al Save If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice Provis oning Bro dband Voice Sho t ut Conf g... -
Page 30: Do Not Disturb
Using the phone e e t To turn off Auto Stop rov oni l a e Wa 1. Press the key, soft key, key four times to Foreve al Waitin ovision AutoStop MENU nfig Option Oct 1 R a i t 2. -
Page 31: Phone Lock
L g D atio Phone Lock Oc 01 C Lo By turning on Phone Lock no calls can be made from your BT Falcon IP Phone. When a call is Ne C ll O 01 :0 am DNDst: rev... -
Page 32: Reboot
Using the phone Reboot This option forces your BT Falcon IP Phone to carry out a full system reboot and will only be Absol e ime O t 0 09: 0 0 :0 am O t 01 0 :0 required if requested by the BT Helpdesk or your system administrator. -
Page 33: Webcare
5. The Administrator can also manage additional calling features and is able to configure: a. The lines included in the Multi Access Directory Number (MADN) b. The lines included in the Multiline Hunt Group (MLHG). If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice... -
Page 34: Personal Settings
Using the phone Personal settings Setting the volume 1. Use the keys when the telephone is ringing to adjust the ring tone level. M NU Or use the keys during a conversation to adjust the speech volume. Mute 1. Press during the conversation to put the telephone on mute. -
Page 35: Config Menu List
Shortcut 1 Memory Key Shortcut 2 Information Memory Key F1 Memory Key F2 – 9 Memory Key F10 APP Version HW Version Mask If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice... -
Page 36: Changing The Date Format
Using the phone Changing the date format Lock 1. Press the key, soft key, soft key, key then soft key wCall Ed t Select Hold T an Conf Edit Format M NU … 2. Each press of changes the date style Num er/Name Format Ca le Name o... -
Page 37: Changing The Key Beep (Key Echo)
2. Using the keypad enter the hours then the minutes Pleas Wait 3. Press the soft key to confirm. Save If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice 0 00am N ode Op ion CallLog... -
Page 38: Setting The Alarm Periodicity
Using the phone Setting the alarm periodicity CallLog Cal Log t 01 0 :00 m 1. Press the key, soft key, key to soft key, DialS ing… A arm Clock Select D lSu Hold T an Conf H ld M NU key twice then soft key Edit... -
Page 39: Changing The Pin (Password Setting)
Flag on/off Unhold Remove Change 4. Press the soft key. Back If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice ever DoNotD s urb Dsub AutoAn... -
Page 40: Setting New Shortcuts
Ed t D al Save Viewing the status of the BT Falcon IP Phone This information may be requested by the BT Helpdesk if you require support for your BT Falcon nter as word c 01 0 00am Oct 1... -
Page 41: General Information
Quick Disconnect plug and U10P-S19 RJ-45 in water and do not use it in damp or humid bottom cable: conditions, such as bathrooms If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice... -
Page 42: Product Disposal Instructions
12-month guarantee period and avoid the increasing landfill. • Proof of purchase is provided Product disposal instructions for • The equipment is returned to BT or its agent business users as instructed Business users should contact their suppliers and... - Page 43 (Please note that we cannot take responsibility for goods damaged in transit). Please obtain and keep proof of posting from the Post Office. If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice...
- Page 44 Offices Worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. ©...