Webcare - BT Falcon Mk 2 User Manual

2. Click on the Manage your lines
a. Select Password
will be used to access Webcare. The 056nnnnnnnn number will be the username. Ensure you
keep a record of this information
b. Select Line name
c. Select Administrator privileges

Webcare

1. Contact your Administrator and request the password allocated to you
2. Log into Webcare using
3. Enter your telephone number (typically starting 056) in the Directory number field, and your
password and click on
4. Use the navigation panel on the left to manage your calling features. A full description of the
options is provided on the
5. The Administrator can also manage additional calling features and is able to configure:
a. The lines included in the Multi Access Directory Number (MADN)
b. The lines included in the Multiline Hunt Group (MLHG).
If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice
link and then select each line in turn, making the following changes:
and enter a new password for each of the lines, this is the password that
to change the display name of each line, this will normally be the user of the line
to give a user advanced Webcare privileges.
https://www.bbv-youraccount.com/Login.jsp
Login
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