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Related Manuals for BT 6861
Summary of Contents for BT 6861
- Page 1 Cisco IP Phone 6861 A guide to using your phone...
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Page 2: Table Of Contents
Contents What’s in the box Set up your phone Get to know your phone How to handle calls How to manage your contacts Your problems solved Make sure you can successfully call emergency services... -
Page 3: What's In The Box
What’s in the box You’ll unpack: Cisco IP Phone 6861 Plug adaptor – to Ethernet cable – Quick start guide including a handset connect the phone optional if you wish with a separate to the power to connect your coiled cable – to... -
Page 4: Set Up Your Phone
Step one: To type in your wi-fi password: Check your broadband is working • Select wi-fi profile and if your Hub If your broadband’s up and running is not listed, click scan and it will the light on your Hub will glow blue appear •... -
Page 5: Get To Know Your Phone
Get to know your phone Here’s what the buttons mean: 1. Incoming call or voicemail indicator 2. Line and feature buttons 3. Softkeys 4. Navigation 5. Hold, transfer and conference 6. Speakerphone, headset and mute 7. Voice mail, applications and directory 8. -
Page 6: How To Handle Calls
How to handle calls There are a few ways to call people To call using a headset Just dial the number and pick up the handset 1. Plug a headset into the headset port or click the speakerphone button. on the base of the phone 2. - Page 7 To transfer a call to another End a call person Simply hang up, or press the end call softkey. If using speakerphone you can 1. From a call that’s not on hold, press the and if using a headset press transfer press the headset button 2.
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Page 8: How To Manage Your Contacts
How to manage your contacts There are a few ways to add contacts to your phone directory. To add directly into the To add a number from your directory, where you can search, redial list or your recent call list edit and delete contacts: to your personal address book: 1. -
Page 9: Your Problems Solved
Your problems solved Can I check if my phone is connected? I can make calls but people can’t call me. What’s gone wrong? Yes. If the light on the top left button is green your phone is connected. If it’s amber then it is Check if your handset is set to do not disturb. -
Page 10: Make Sure You Can Successfully Call Emergency Services
Make sure you can successfully call emergency services Keep your address updated Your Cloud Voice number’s registered to a specific address. When you make a 999 or 112 call from your phone number, that’s the address emergency services will see. We don’t update your address automatically. - Page 11 Offices Worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. ©...
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Questions and answers
Ihave 2 cisco phones on one phone line. How do I transfer a call from one phone to another
To transfer a call on a Cisco IP Phone 6861:
1. While on a call that is not on hold, press the Transfer button.
2. Dial the number of the other Cisco phone.
3. When the person answers, announce the call if needed.
4. Press the Transfer button again to complete the transfer.
This answer is automatically generated
Voicemail does not work, it just doesn't cut in when I ring the phone
The voicemail may not be working on the BT 6861 phone if the web server is disabled by the administrator. When this happens, the phone cannot upload the problem report, and the screen may show "Error: 109" or "Report Problem" with an unavailable download link. In this case, contacting the administrator is necessary to resolve the issue.
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Hi. I would like the telephone to beep or have a noise signal when there is a voice message. Is this an option?
Yes, the BT 6861 telephone has a call or voicemail indicator that signals when there is a voice message.
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how do I order more cordless phones to go with the 6861 handset