Chapter 4; Troubleshooting; Problems Starting Up The Broadband Router; Problems With The Lan Interface - Billion BIPAC 6600 User Manual

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If the Broadband Router is not functioning properly, you can refer first to this chapter for simple

troubleshooting before contacting your service provider. This could save your time and effort but if the

symptoms persist, then consult your service provider.

Problem

None of the LEDs are

on when you turn on

the Broadband Router.

Problem

Can't ping any station on

the LAN.

When you see the message box prompted for IP address conflict in your computer, it could be

caused by rebooting BIPAC 6600 or by two or more workstations occupying the same IP

address. Please run the "winipcfg" utility to release all current configurations first, and then

renew all if your computer is set to get an IP address automatically. BIPAC 6600 will assign a

new IP address to your computer if DHCP server is enabled in the router. Furthermore, please

double check each workstation's IP address from duplicate IP. The "winipcfg.exe" is used for

Win95, 98, and ME. For WinNT,2000 and XP, please enter "ipconfig.exe".

Corrective Action

Check the connection between the adapter and the

Broadband Router. If the error persists, you may have a

hardware problem. In this case, you should contact technical

support.

Corrective Action

Check the LAN LNK LED on the front panel. The LED should be

on for a port that has a station connected. If it is off, check the

cables between your Broadband Router and the station.

Verify that the IP address and the subnet mask are consistent

between the Broadband Router and the workstations.

Chapter 4

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