Network Issues - Muratec MFX-2030 Network Manual

Network.issues
Symptom Causes
Cannot access the The IP address is
start-up web page. not registered on the
machine.
The wrong IP address
was entered in the
URL address field of
the web browser.
Cannot print on Is the machine
the TCP/IP net- turned on?
work.
Is the LAN cable con-
nected properly?
Did you choose the
correct printer port?
Has the correct IP
address been regis-
tered on the machine?
The print driver
may not be installed
properly.
Cannot use the The LDAP setting
"Advanced search" might not be set.
function.
TCP/IP setting might
be incorrect.
Cannot browse The shared folder set-
shared folder on ting might be incor-
the network rect.
TCP/IP setting might
be incorrect.
Cannot find a Shared folder on the
shared folder. network cannot be
found.
Suggested solutions
Register the appropriate IP address to the
machine. (See "TCP/IP setting" on page 2-2)
Check the IP address of the machine.
You can find it by:
• Press [Setting], [Management], [Network Set-
tings], then [TCP/IP] in this order.
You can see the stored IP address.
– or –
• Print the "Network Settings" list (refer to page
7-6) and view the "IP Address" underneath the
"TCP/IP" heading.
– or –
The IP address assigned from the DHCP server
may have changed.
Turn the machine on by pressing [I] side of
power switch.
Check the cable connection. (See page 1-2).
Check whether the printer port setting is correct
on your computer.
The lpr port and machine should be using the
same IP address. If the wrong printer port has
been selected, change it to the correct one.
Confirm the correct IP address with network
administrator.
Reinstall the print driver. (See the PDF manuals
located on the driver CD.)
– or –
The IP address assigned from the DHCP server
may have changed.
Configure the LDAP server settings. (See page
3-17 or 5-29.) If you are unsure of the LDAP set-
tings, contact your network administrator.
Verify the TCP/IP settings. (See page 2-2 or 5-
21.)
Verify the folder sharing and security settings.
Verify the TCP/IP settings. (See page 2-2 or 5-
21.)
Verify that there is a shared folder on the
network. If not, create a shared folder on the
network computer.
Troubleshooting
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