Intel P4000IP Series Service Manual
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Intel P4000IP Series Service Manual

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®
Intel
Server System P4000IP and
®
Intel
Workstation System P4000CR
Family Service Guide
A Guide for Technically Qualified Assemblers of Intel
Subassemblies/Products
Order Number: G61542-001
®
identified

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Summary of Contents for Intel P4000IP Series

  • Page 1 ® Intel Server System P4000IP and ® Intel Workstation System P4000CR Family Service Guide ® A Guide for Technically Qualified Assemblers of Intel identified Subassemblies/Products Order Number: G61542-001...
  • Page 2 Intel product could create a situation where personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice.

  • Page 3: Safety Information

    Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en ® el Intel Server Deployment Toolkit 3.0 CD y/o en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
  • Page 4 Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 5: Preface

    This document provides a brief overview of the features of the board system, a list of accessories or other components you may need, troubleshooting information, ® and instructions on how to add and replace components on the Intel Server System P4000IP and ®...
  • Page 6 8*2.5” hot-swap HDD cage with eight 2.5 HDD carrier, installed in the chassis  Front panel, installed in the chassis  Front Bezel for hot-swap hard drive, EMI shield, 5.25” bay filler  Pre-routing cables  Two heat sinks ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 7  ® One Intel Server Board S2600IP  Two CRPS 1600W power supply, installed in the chassis  Five hot-swap redundant system fans, installed in the chassis ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 8: Additional Information And Software

    See the section on the web page titled, “Document and Guides”. ® If you just received this product and Intel Server System P4000IP and Workstation P2600CR2 System Family need to install it. Quick Installation User Guide ® Accessories or other Intel...

  • Page 9: Table Of Contents

    Removing Memory ..................... 31 Replacing a Server/Workstation Board ................31 Replacing the Fixed Fan ..................... 32 Removing the Fixed Fan ..................... 32 Installing the Fixed Fan ....................33 ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 10 Removing the Intel RMM4 NIC .................. 69 ® Installing and Removing the Intel RAID Smart Battery ............69 ® Installing the Intel RAID Smart Battery ..............69 ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 11 System Information ....................167 BMC LAN Configuration ................... 170 Boot Options Screen (Tab) ..................181 CDROM Order ......................188 Hard Disk Order ......................189 Floppy Order ......................190 ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 12 Appendix B: Regulatory and Compliance Information ........ 206 Appendix C: Getting Help ................207 Warranty Information ....................207 ® Appendix D: Intel Server Issue Report Form ..........208 ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 13 Figure 1. Front Closed Chassis View of Fixed HDD Chassis ............1 Figure 2. Front Closed Chassis View of Hot-swap HDD Chassis ..........1 ® Figure 3. Internal Chassis View of Intel Server System P4208IP4LHGC ........5 ® Figure 4. Internal Chassis View of Intel Server System P4216IP4LHJC ........
  • Page 14 Figure 95. Installing the Intel RAID Smart Battery ..............70 Figure 96. Removing Power Supply Filler Panel ............... 71 Figure 97. Installing Additional Hot-swap Power Supply Module ..........71 ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 15 Figure 144. Network Device Order Screen ................191 Figure 145. BEV Device Order Screen ..................192 Figure 146. Add EFI Boot Option Screen ................193 Figure 147. Delete EFI Boot Option Screen ................194 ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 16 List of Figures Figure 148. Boot Manager Screen ..................195 Figure 149. Error Manager Screen ..................197 Figure 150. Save & Exit Screen ....................198 ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 17 Table 2. Breakdown of Intel Workstation System P4000CR family ..........2 ® Table 3. Intel Server System P4000IP Hot-Swap 3.5 HDDs configuration base feature ..... 2 ® Table 4. Intel Server System P4000IP Hot-Swap 2.5 HDDs configuration base feature ..... 3 ®...

  • Page 18: Server Chassis Features

    1 Server Chassis Features ® ® This chapter briefly describes the main features of the Intel Server System P4000IP4 and Intel Server System P4000CR2 family. This chapter provides a list of the server System features, and diagrams showing the location of important components and connections on the server chassis.

  • Page 19: Table 1. Breakdown Of Intel

    Workstation board W2600CR ® ® Intel Workstation System P4304CR2LFKN Intel Workstation board W2600CR ® Table 3. Intel Server System P4000IP Hot-Swap 3.5 HDDs configuration base feature Feature P4308IP4LHGC P4308IP4LHJC(L) P4308IP4LHKC  438mm high Dimensions  173mm wide  697mm deep 8*3.5 hot-swap driver cage...

  • Page 20: Table 4. Intel Server System P4000Ip Hot-Swap 2.5 Hdds Configuration Base Feature

    Server Chassis Features ® Table 4. Intel Server System P4000IP Hot-Swap 2.5 HDDs configuration base feature Feature P4208IP4LHGC P4216IP4LHJC P4216IP4LHKC P4224IP4LHKC  438mm high Dimensions  173mm wide  697mm deep One 8x2.5” Hot-swap Two 8x2.5” Hot-swap Two 8x2.5” Hot-swap Three 8x2.5”...

  • Page 21: Component Identification

    D. Serial port knockout A Kensington cable lock mounting hole PCI Add-in card slot covers G. IO module slot cover H. Alternate knockout Opening for SPDIF cable ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 22: Intel Server System P4216Ip4Lhjc View

    Q. One 8x2.5” Hot-swap HDD Cage R. Hot swap system fan 2 Hot swap system fan 1 Air duct U. PCI card retainer ® Figure 3. Internal Chassis View of Intel Server System P4208IP4LHGC ® Intel Server System P4216IP4LHJC View 1200W CRPS Power supply AC Input Power connecotor C.

  • Page 23: Intel Server System P4216Ip4Lhkc View

    R. Hot swap system fan 2 Hot swap system fan 1 Two 8x2.5” Hot-swap HDD Cage U. PCI card retainer ® Figure 4. Internal Chassis View of Intel Server System P4216IP4LHJC ® Intel Server System P4216IP4LHKC View 1600W CRPS Power supply AC Input Power connecotor C.

  • Page 24: Intel Server System P4224Ip4Lhkc View

    R. Hot swap system fan 2 Hot swap system fan 1 Two 8x2.5” Hot-swap HDD Cage U. PCI card retainer ® Figure 5. Internal Chassis View of Intel Server System P4216IP4LHKC ® Intel Server System P4224IP4LHKC View 1600W CRPS Power supply AC Input Power connecotor C.

  • Page 25: Intel Server System P4308Ip4Lhgc View

    R. Hot swap system fan 2 Hot swap system fan 1 Three 8x2.5” Hot-swap HDD Cage U. PCI card retainer ® Figure 6. Internal Chassis View of Intel Server System P4224IP4LHKC ® Intel Server System P4308IP4LHGC View 750W CRPS Power supply AC Input Power connecotor C.

  • Page 26: Intel Server System P4308Ip4Lhjc(L) View

    Q. One 8x3.5” Hot-swap HDD Cage R. Hot swap system fan 2 Hot swap system fan 1 Air duct U. PCI card retainer ® Figure 7. Internal Chassis View of Intel Server System P4308IP4LHGC ® Intel Server System P4308IP4LHJC(L) View 1200W CRPS Power supply AC Input Power connecotor C.

  • Page 27: Intel Server System P4308Ip4Lhkc View

    Q. One 8x3.5” Hot-swap HDD Cage R. Hot swap system fan 2 Hot swap system fan 1 Air duct U. PCI card retainer ® Figure 8. Internal Chassis View of Intel Server System P4308IP4LHJC ® Intel Server System P4308IP4LHKC View 1600W CRPS Power supply AC Input Power connecotor C.

  • Page 28: Intel Workstation System P4304Cr2Lfgn View

    Q. One 8x3.5” Hot-swap HDD Cage R. Hot swap system fan 2 Hot swap system fan 1 Air duck U. PCI card retainer ® Figure 9. Internal Chassis View of Intel Server System P4308IP4LHKC ® Intel Workstation System P4304CR2LFGN View 750W CRPS Power supply AC Input Power connecotor C.

  • Page 29: Intel Workstation System P4304Cr2Lfjn(L) View

    N. 5.25” peripheral bays O. Air duck PCI zone system fan(fan 1) Q. Fixed Hard driver carrier tray R. PCI card retainer ® Figure 10. Internal Chassis View of Intel Workstation System P4304CR2LFGN ® Intel Workstation System P4304CR2LFJN(L) View 1200W CRPS Power supply AC Input Power connecotor C.

  • Page 30: Intel Workstation System P4304Cr2Lfkn View

    N. 5.25” peripheral bays O. Air duck PCI zone system fan(fan 1) Q. Fixed Hard driver carrier tray R. PCI card retainer ® Figure 11. Internal Chassis View of Intel Workstation System P4304CR2LFJN ® Intel Workstation System P4304CR2LFKN View 1600W CRPS Power supply AC Input Power connecotor C.

  • Page 31: Front Panel

    PCI zone system fan(fan 1) Q. Fixed Hard driver carrier tray R. PCI card retainer ® Figure 12. Internal Chassis View of Intel Workstation System P4304CR2LFKN Front Panel Figure 13. Front Panel Controls and Indicators Descriptions of the front panel LEDs are listed in the following table. See your server/workstation documentation for functionality of the buttons.

  • Page 32: Rack-Mounted Systems

    Server System P4000IP and Intel Workstation System P4000CR family can be mounted into a rack. Intel provides a tool-less rail kit and a cable management arm to mount this server chassis into a rack. When installing the chassis into a rack, Intel recommends you install systems from the bottom of the rack to the top.

  • Page 33: Mechanical Locks

    Figure 14. RMM4 knockout Mechanical Locks All configurations of the server chassis can support the installation of a padlock loop at the rear of the chassis. Figure 15. Mechanical Locks ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 34: Hardware Installations And Upgrades

    Use the figures below to determine the correct cable routing. NOTE: ® To activate the port SATA/SAS 4-7 on the server board, a proper Intel RAID C600 Upgrade Key must be ® installed. For instructions, see Intel RAID C600 Upgrade Key Installation Guide.

  • Page 35: Figure 16. Cable Connections For 8X 3.5 Hot Swap Hard Drivers Configuration

    Hardware Installations and Upgrades Figure 16. Cable connections for 8x 3.5 Hot Swap Hard drivers configuration ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 36: Figure 17. Cable Connections For 8X 2.5 Hot Swap Hard Drivers Configuration

    Hardware Installations and Upgrades Cable routing for 8x 2.5 Hot Swap Hard drivers configuration: Figure 17. Cable connections for 8x 2.5 Hot Swap Hard drivers configuration ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 37: Figure 18. Cable Connections For 16 X 2.5 Hot Swap Hard Drivers Configuration

    Hardware Installations and Upgrades Cable connections for 16 x 2.5 Hot Swap Hard drivers configuration: Figure 18. Cable connections for 16 x 2.5 Hot Swap Hard drivers configuration ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 38: Figure 19. Cable Connections For 24 X 2.5 Hot Swap Hard Drivers Configuration

    Hardware Installations and Upgrades Cable routing for 24 x 2.5 Hot Swap Hard drivers configuration: Figure 19. Cable connections for 24 x 2.5 Hot Swap Hard drivers configuration ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 39: Removing And Installing The Chassis Cover

    ® ® Intel Server System P4000IP and Intel Workstation System P4000CR family must be operated with the top cover in place to ensure proper cooling. You will need to remove the top cover to add or replace components inside of the platform. Before removing the top cover, power down the server and unplug all peripheral devices and the AC power cable.

  • Page 40: Removing And Installing The Front Bezel (Pedestal Only)

    If the bezel assembly does not immediately disconnect from the chassis, tap the left-hand side of the bezel assembly to disengage the bezel hooks on the right-hand side of the chassis. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 41: Installing The Front Bezel (Pedestal Only)

    Removing and/or Installing Airduct Always operate your server system with the air duct in place. The air duct is required for proper airflow within the server system. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 42: Removing The Airduct

    Remove the chassis cover. For instructions, see “Removing the Chassis Cover”. Install the airduct by matching the alignment tabs on airduct and the alignment holes on chassis bracket. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 43: Removing And Installing Processor

    3 and 4. Repeat steps A and B by giving each screw two rotations each time until all screws are loosened. Lift the heatsink straight up (see letter “C”). ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 44: Installing The Processor

    Open the Load Plate. Press the locking lever slightly to raise the load plate (see letter “A”). Open the load plate all the way (see letter “B”). ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 45: Figure 28. Installing Processor - Open The Load Plate

    Remove the Cover. Press the cover to remove it. Save the protective cover. Figure 30. Installing Processor – Remove the Cover Close the Load Plate. Carefully lower the load plate over the processor. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 46: Installing Processor Heatsink(S)

    3 and 4 (see letter “C”). Repeat these steps on each screw with two rotations each time until each screw is lightly tightened up to a maximum of 8 inch-lbs torque. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 47: Installing And Removing Memory

    DIMM until the retaining clips snap into place (see letter “D”). Make sure the clips are firmly in place (see letter “E”). Figure 34. Installing Memory ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 48: Removing Memory

    Make sure the server/workstation board is properly seated and then tighten the screws firmly, starting with the screws at the center of the server/workstation board. Make cable ® connections per instructions in the Intel server/workstation board Service Guide and/or Quick Start User’s Guide.

  • Page 49: Replacing The Fixed Fan

    Remove the air duct if the air duct is installed. For instructions, see the Quick Start User’s Guide or Service Guide provided with your Intel server/workstation board. Disconnect the appropriate fan power cable from the server board (see letter “A”).

  • Page 50: Installing The Fixed Fan

    Remove the air duct if the air duct is installed. For instructions, see the Quick Start User’s Guide or Service Guide provided with your Intel server/workstation board. Insert the fan cable in the fan bracket as the figure15 show (see letter “A”). Pay attention to the fan cable connector color.

  • Page 51: Removing And Installing The Hot-Swap Fan

    Figure 38. Installing the Fixed Fan Connect fan power cable to the server/workstation board. See the Quick Start User’s Guide or Service Guide provided with your Intel server/workstation board for appropriate connection location. Removing and Installing the Hot-swap Fan NOTE ®...

  • Page 52: Installing The Hot-Swap Fan

    Remove the chassis cover. For instructions, see “Removing the Chassis Cover”. Insert hot-swap fan into corresponding chassis slot until it clicks into place. Figure 40. Installing Hot-swap Fan ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 53: Installing And Removing A Dvd Or Cd-Rom Drive

    Power down the server and unplug all peripheral devices and the AC power cable. Remove the chassis cover. For instructions, see “Removing the Chassis Cover”. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 54: Removing And Installing The Fixed Hdd Emi Shield

    For a rack configuration or chassis on its side, position the chassis hanging over the edge of a table or workbench before removing the bezel. ® This procedure applies only to the Intel Workstation System P4000CR family with fixed HDD configuration.

  • Page 55: Removing The Fixed Hdd Emi Shield

    While pressing the clip (see letter “B”), slide the EMI Shield downwards until the latches on the EMI Shield are engaged with the chassis (see letter “C”). Figure 46. Installing the Fixed HDD EMI Shield ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 56: Installing And Removing Fixed Hard Drive(S)

    Hardware Installations and Upgrades Installing and Removing Fixed Hard Drive(s) NOTE ® This procedure applies only to the Intel Workstation System P4000CR family with fixed HDD configuration. Installing Fixed Hard Drive(s) Observe the safety and ESD precautions at the beginning of this book.

  • Page 57: Figure 48. Securing The 3.5" Hdd On Fixed Hdd Carrier Tray

    Figure 48. Securing the 3.5” HDD on Fixed HDD Carrier Tray Figure 49. Securing the 2.5” HDD on Fixed HDD Carrier Tray Insert the HDD carrier tray into chassis. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 58: Removing Fixed Hard Drive(S)

    12. Install the air duct if the air duct is removed. For instructions, see the Quick Start User’s Guide or Service Guide provided with your Intel server/workstation board. 13. Install the chassis cover. For instructions, see “Installing the Chassis Cover”.

  • Page 59: Figure 51. Removing Fixed Hard Drives

    Figure 52. Removing the 3.5” HDD from Fixed HDD tray Figure 53. Removing the 2.5” HDD from Fixed HDD tray Reinstall the HDD carrier tray into chassis. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 60: Removing And Installing 8X3.5" Hot-Swap Hard Drive Cage Assembly

    Removing and Installing 8x3.5” Hot-swap Hard Drive Cage Assembly NOTE ® Server System P4000IP family with 8x3.5” hot-swap hard disk This procedure applies only to the Intel drive cage configuration. Removing 8x3.5” Hot-swap Hard Drive Cage Assembly Observe the safety and ESD precautions at the beginning of this book.

  • Page 61: Installing 8X3.5" Hot-Swap Hard Drive Cage Assembly

    Install the 8x3.5” Hot-Swap Hard Drive Cage. 1) Slide the 8x3.5” Hot-Swap Drive Cage into the slot (see letter “A”). 2) Secure the Hard Drive Cage with the Screw (see letter “B”). ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 62: Figure 56. Installing The 8X3.5" Hot-Swap Hard Drive Cage Assembly

    Install the front bezel. For instructions, see “Installing the Front Bezel (Pedestal Only)”. Install the air duct if the air duct is removed. For instructions, see the Quick Start User’s Guide or Service Guide provided with your Intel server/workstation board. 10. Install the chassis cover. For instructions, see “Installing the Chassis Cover”.

  • Page 63: Removing And Installing 8X3.5" Hot-Swap Backplane

    12. Power up the server. Removing and Installing 8x3.5” Hot-swap Backplane NOTE ® Server System P4000IP family with 8x3.5” hot-swap hard This procedure applies only to the Intel disk drive cage configuration. Removing 8x3.5” Hot-swap Backplane Observe the safety and ESD precautions at the beginning of this book.

  • Page 64: Installing 8X3.5" Hot-Swap Backplane

    Install the front bezel. For instructions, see “Installing the Front Bezel (Pedestal Only)”. Install the air duct if the air duct is removed. For instructions, see the Quick Start User’s Guide or Service Guide provided with your Intel server/workstation board. Install the chassis cover. For instructions, see “Installing the Chassis Cover”.

  • Page 65: Removing And Installing First 8X2.5" Hot-Swap Hard Drive Cage Assembly

    Removing and Installing First 8x2.5” Hot-swap Hard Drive Cage Assembly NOTE ® Server System P4000IP family with 8x2.5” hot-swap hard disk This procedure applies only to the Intel drive cage configuration. Removing 8x2.5” Hot-swap Hard Drive Cage Assembly Observe the safety and ESD precautions at the beginning of this book.

  • Page 66: Figure 61. Installing The 8X2.5" Hot-Swap Hard Drive Cage Assembly

    1) Connect an I2C_IN cable (letter “A”). 2) Connect MiniSAS data cables (letter “B”). 3) Connect power cable (letter “C”). Figure 62. 8x2.5” Hot Swap Backplane Cable Connections ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 67: Removing And Installing The Hot-Swap Hdd Emi Shiled

    11. Power up the server. Removing and Installing the Hot-swap HDD EMI Shiled NOTE ® Server System P4000IP family with 8x2.5” hot-swap hard disk This procedure applies only to the Intel drive cage configuration. Removing the Hot-swap HDD EMI Shiled Observe the safety and ESD precautions at the beginning of this book.

  • Page 68: Installing The Hot-Swap Hdd Emi Shiled

    Figure 64. Installing the Hot-swap HDD EMI Shield Removing and Installing Second 8x2.5” Hot-swap Hard Disk Drive Cage Assembly NOTE Server System P4000IP family with 8x2.5” hot-swap hard disk ® This procedure applies only to the Intel drive cage configuration.

  • Page 69: Installing Bottom 8X2.5" Hot-Swap Hard Disk Drive Cage Assembly

    Install bottom 8x2.5” Hot-Swap Hard Drive Cage. 1) Slide the 8x2.5” Hot-Swap Drive Cage into the slot (see letter “A”). 2) Secure the Hard Drive Cage with the Screw (see letter “B”). ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 70: Figure 66. Installing The Bottom 8X2.5" Hot-Swap Hard Drive Cage Assembly

    4) Connect an I2C cable to the I2C_OUT connector of the bottom backplane and the I2C_IN connector of the top backplane (see letter “D”). Figure 67. Two 8x2.5” Hot Swap Backplane Cable Connections ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 71: Removing And Installing Third 8X2.5" Hot-Swap Hard Disk Drive Cage Assembly

    Removing and Installing Third 8x2.5” Hot-swap Hard Disk Drive Cage Assembly NOTE ® Server System P4000IP family with 8x2.5” hot-swap hard disk This procedure applies only to the Intel drive cage configuration. Removing Third 8x2.5” Hot-swap Hard Disk Drive Cage Assembly Observe the safety and ESD precautions at the beginning of this book.

  • Page 72: Installing Top 8X2.5" Hot-Swap Hard Disk Drive Cage Assembly

    Install bottom 8x2.5” Hot-Swap Hard Drive Cage. Slide the 8x2.5” Hot-Swap Drive Cage into the slot (see letter “A”). Secure the Hard Drive Cage with the Screw (see letter “B”). ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 73: Figure 69. Installing The Top 8X2.5" Hot-Swap Hard Drive Cage Assembly

    Connect an I2C cable to the I2C_OUT connector of the bottom backplane and the I2C_IN connector of the top backplane (see letter “D”). Figure 70. Three 8x2.5” Hot Swap Backplane Cable Connections ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 74: Removing And Installing 8X2.5" Hot-Swap Backplane

    10. Install the air duct if the air duct is removed. For instructions, see the Quick Start User’s Guide or Service Guide provided with your Intel server/workstation board. 11. Install the chassis cover. For instructions, see “Installing the Chassis Cover”.

  • Page 75: Installing 8X2.5" Hot-Swap Backplane

    Install the front bezel. For instructions, see “Installing the Front Bezel (Pedestal Only)”. Install the air duct if the air duct is removed. For instructions, see the Quick Start User’s Guide or Service Guide provided with your Intel server/workstation board. Install the chassis cover. For instructions, see “Installing the Chassis Cover”.

  • Page 76: Installing Hot-Swap Hard Drive

    Installing Hot-swap Hard Disk Drive into 3.5” Hard Drive Carrier NOTE ® Server System P4000IP family with 3.5” hot-swap hard disk drive This procedure applies only to the Intel cage configuration. CAUTION The 3.5" hard disk drive can be a SSD or SAS and SATA. Refer to your server board or system documentation to determine SSD/SAS/SATA support for your server system.

  • Page 77: For Installing 2.5" Hard Disk Drive As Option

    HDD into the bracket to align the screw holes with the right and left rail (see letter “d3”). Secure the hard disk drive using the four screws for 2.5" HDD (see letter “d4”). Figure 76. Installing Hard Disk Drive – Installing 2.5” HDD ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 78: Installing Hot-Swap Hard Disk Drive Into 2.5" Hard Drive Carrier

    Remove the drive carrier by pressing the green latch to unlock (see letter “A”). Pull out the black lever and slide the carrier out (see letter “B”). Figure 78. Installing Hard Disk Drive – Removing 2.5” HDD carrier ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 79: Figure 79. Installing Hard Disk Drive - Removing Plastic Drive Blank

    With the lever open, insert the hard disk drive assembly into the chassis (see letter “G”), then push in the lever to lock it into place (see letter “H”). Figure 81. Installing Hard Disk Drive – Inserting 2.5” HDD assembly ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 80: Installing Pci Add-In Board(S)

    Remove the PCI slot shield (see letter “A”) by pushing from the shield out from inside the chassis. Figure 82. Removing the PCI slot shield Rotate the PCI retainer all the way to open (see letter “B”). ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 81: Figure 83. Rotate The Pci Retainer

    While holding the PCI add-in board by its top edge or upper corner. Firmly press the add-in board into expansion slot Figure 85. Installing PCI Add-in Board ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 82: Figure 86. Close The Pci Add-In Board Retaintion Device

    11. Attach cables if necessary. 12. Install the air duct if it is removed. For instructions, see the Quick Start User’s Guide or Service Guide provided with your Intel server/workstation board. 13. Install the chassis cover. For instructions, see “Installing the Chassis Cover”.

  • Page 83: Optional Double Width Card Fixture

    Users need to design a double width card extender to make a non-full length double width card to be full length, in order to take advandage of the double width card bracket Figure 89. Secure the double width card ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 84: Installing And Removing The Intel

    RAID C600 Upgrade ® Installing the Intel RAID C600 Upgrade Key ® Locate the white 4-pin key header. Carefully pickup the Intel RAID C600 Upgrade Key. Match the Key and connector orientation and press down to install. ® ® Intel...

  • Page 85: Removing The Intel Raid C600 Upgrade Key

    ® Installing the Intel RMM4 Lite ® Locate the RMM4 Lite connector next to RISER SLOT_1, carefully pickup the Intel RMM4 Lite module, match the alignment pin of the module and the connector on server board, then press to install.

  • Page 86: Install The Intel Rmm4 Nic

    RAID Smart Battery ® RAID Smart Battery User’s Connect the cable between the BBU and the RAID card. For details, see Intel Guide. Locate the mounting holes inside the chassis. Align the tabs on the plastic battery holder with the mounting holes in the chassis and slide the plastic battery holder until the tabs engage with the mounting holes.

  • Page 87: Removing The Intel ® Raid Smart Battery

    Observe the safety and ESD precautions at the beginning of this book. Insert finger into finger hole in middle of filler panel and remove the filler panel from chassis. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 88: Replacing A Hot Swap Power Supply Module

    Press up on green latch in the direction shown while pulling on handle to remove hot swap power supply from chassis. Figure 98. Removing Hot-swap Power Supply Module from Chassis ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 89: Replacing The Power Distribution Board

    Loosen screws securing the bracket with power distribution board to the chassis (see letter “A”). Push the bracket forward to release the latch which secure the bracket then pull out the bracket from the chassis (see letter “B”). ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 90: Figure 101. Remove Power Distribution Board From Chassis

    10. Slide the new power distribution board to the bracket (see letter “E”) and secure the new power distribution board to the bracket using the same screws (see letter “F”). ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 91: Figure 103. Sliding The New Power Distribution Board In Bracket

    Figure 105. Install the Power Distribution Board into Power Supply Cage ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 92: Removing And Installing The Top Cosmetic Cover

    Press the latches under the top cosmetic cover to release the cosmetic cover (see letter “A”) and remove the top cosmetic cover (see letter “B”). Figure 107. Removing the Top Cosmetci Cover ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 93: Installing The Top Cosmetic Cover

    Power down the server and unplug all peripheral devices and the AC power cable. Lay the chassis down on its right side. Loose the screws securing the rubber foott to the chassis and then remove the rubber foott from chassis. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 94: Installing The Chassis Feet (Pedestal Configuration Only)

    Installing the Chassis Feet (Pedestal Configuration Only) NOTE ® ® Do not install feet on your Intel Server System P4000IP and Intel Workstation System P4000CR family if it is to be installed in a rack. Only install feet on a pedestal-configured chassis.

  • Page 95: Removing And Installing The Front Panel Tray

    Disconnect the front panel cable, USB cable from the server board Figure 111. Disconnecting the Cables from the Server Board Loose the front panel cable and USB cable from the wire clip on chassis ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 96: Figure 112. Sliding The Front Panel Tray Out From The Chassis

    (see Letter “D”). Figure 113. Disconnecting the Cables from Front Panel Board 10. Slide the front panel tray out. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 97: Installing The Fron Panel Tray

    7. Slide the front panel tray in chassis Figure 115. Installing the Front Panel Tray in Chassis 8. Connect the front panel, USB cables and optional serial cable to server board. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 98: Replacing The Front Panel Board

    Remove the front panel tray if it is installed. For instructions, see “Removing the Front Panel Tray”. Loose the screw “see Letter “A”) securing the front panel board and remove the front panel board (see Letter “B”) ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 99: Figure 117. Removing The Front Panel Board

    14. Install the chassis cover. For instructions, see “Installing the Chassis Cover”. 15. Plug all peripheral devices and the AC power cable into the server. 16. Power up the server. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 100: Installing Alternate Serial Port

    Power down the server and unplug all peripheral devices and the AC power cable. Remove the chassis cover. For instructions, “Removing the Chassis Cover”. Remove the fans. For instructions, see “Removing the Fixed Fan” or “Removing the Hot-swap Fans”. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 101: Removing The Expander Card

    “Remove 8x3.5 Hotswap Drive Cage Assemble”, or “Remove 8x2.5 Hotswap Drive Cage Assemble” Unplug all the cables connected to the expander card. Remove the expander card from expander card bracket by releasing the securing screws. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 102: Connecting And Disconnecting Cables To Or From Server Workstation Board

    If your server has a hot swap power supply, remove the cables (that route toward the server/workstation board) to the chassis. Server/Workstation Board Service Guide or Quick Start User’s Guide for cable ® See your Intel connection locations. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 103: Bios Setup Utilities

    Legacy mode or in a terminal emulator mode is actually 80 characters by 25 lines, but with “line wrap” enabled (which it usually is) the 25 line cannot be used with the Setup page. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 104: Entering Bios Setup

    To enter the BIOS Setup using a keyboard (or emulated keyboard), press the <F2> function key during boot time when the OEM or Intel Logo Screen or the POST Diagnostic Screen is displayed. The following instructional message is displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen: Press <F2>...

  • Page 105: Setup Navigation Keyboard Commands

    The minus key on the keypad is used to change the value of the current item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 106: Setup Screen Menu Selection Bar

    In the Option Values entries, the text for default values is shown with an underline. These values do not appear underline on the BIOS Setup screen. The underlined text in this document is to serve as a reference to which value is the default value. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 107: Map Of Screens And Functionality

     Processor Configuration  Power & Performance  Memory Configuration Memory RAS and  Performance Configuration Mass Storage Controller  Configuration  PCI Configuration  NIC Configuration ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 108: Main Screen (Tab)

    The Main Screen is the first screen that appears when the BIOS Setup configuration utility is entered, unless an error has occurred. If an error has occurred, the Error Manager Screen appears. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 109: Figure 123. Main Screen

    <None> Comments: Information only. Displays password level that setup is running in: Administrator or User. With no passwords set, Administrator is the default mode. 2. Platform ID ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 110 Information only. Displays the total physical memory installed in the system, in MB or GB. The term physical memory indicates the total memory discovered in the form of installed DDR3 DIMMs. 6. Quiet Boot ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 111 “BIOS Defaults” jumper, BIOS Recovery Flash Update, or other method, the date will be the earliest date in the allowed range – Saturday 01/01/2005. 9. System Time ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 112: Advanced Screen (Tab)

    To access this screen from the Main screen or other top-level “Tab” screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Advanced screen is selected. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 113: Figure 124. Advanced Screen

    View/Configure processor information and settings. Comments: Selection only. Position to this line and press the <Enter> key to go to the Power & Performance group of configuration settings. 3. Memory Configuration ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 114 View/Configure serial port information and settings. Comments: Selection only. Position to this line and press the <Enter> key to go to the group of configuration settings. Serial Port Configuration 7. USB Configuration ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 115: Processor Configuration

    To access this screen from the Main screen, select Advanced > Processor Configuration. To move to another screen, press the <Esc> key to return to the Advanced screen, then select the desired screen. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 116 Processor C6 Enabled/Disabled Intel® Hyper-Threading Tech Enabled/Disabled Active Processor Cores All/1/2/3/4/5/6/7 Execute Disable Bit Enabled/Disabled Intel® Virtualization Technology Enabled/Disabled Intel® VT for Directed I/O Enabled/Disabled Interrupt Remapping Enabled/Disabled ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 117: Figure 125. Processor Configuration Screen

    Board has 2 Processor ID displays, regardless of whether the second CPU socket has a processor installed. If the socket does not have a processor installed, “N/A” will displayed for the processor data. 2. Processor Frequency ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 118 L2 cache is not shared between cores, this is shown as the amount of L2 cache per core. 2 sockets boards have a display column for each socket, showing “N/A” for empty sockets where processors are not installed. 6. L3 Cache RAM ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 119 QPI is not functional. It should always be “Fast” when the QPI Link Frequency is in the normal functional range of 6.4 GT/s or above. ® 11. Intel QPI Link Frequency ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 120 8.0 GT/s Help Text: Allows for selecting the Intel QuickPath Interconnect Frequency. Recommended to ® leave in [Auto Max] so that BIOS can select the highest common Intel QuickPath ® Interconnect frequency. Comments: Lowering the QPI frequency may improve performance per watt for some processing loads and on certain benchmarks.
  • Page 121 Contact your OS vendor regarding OS support of this feature. Comments: When Disabled, the processor setting reverts to running at Max TDP Core Frequency (rated frequency). This option is only visible if all processors installed in the system support Enhanced Intel ® SpeedStep Technology. In order for the Intel Turbo Boost option to be available, Enhanced ®...
  • Page 122 ® execute threads in parallel within each processor. Contact your OS vendor regarding OS support of this feature. Comments: This option is only visible if all processors installed in the system support Intel ® Hyper-Threading Technology. 18. Active Processor Cores...
  • Page 123 21. Intel VT for Directed I/O Option Values: Enabled Disabled Help Text: Enable/Disable Intel Virtualization Technology for Directed I/O (Intel VT-d). ® ® Report the I/O device assignment to VMM through DMAR ACPI Tables. Comments: This option is only visible if all processors installed in the system support Intel VT-d.
  • Page 124 Comments: This option only appears when Intel Virtualization Technology for Directed I/O is ® Enabled. For some processors this will be enabled unconditionally whenever Intel VT-d is ® enabled. In that case, this option will be shown as "Enabled", and grayed out and not changeable.
  • Page 125 MLC Spatial Prefetcher is normally Enabled, for best efficiency in L2 Cache and Memory Channel use, but disabling it may improve performance for some processing loads and on certain benchmarks. 29. DCU Data Prefetcher ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 126 Comments: System performance is usually best with Direct Cache Access Enabled. In certain unusual cases, disabling this may give improved results. 32. SMM Wait Timeout ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 127: Power & Performance

    [Balanced Power] Weights optimization toward energy conservation, with good performance. [Power] Optimization is strongly toward energy efficiency, even at the expense of performance. Figure 126. Power & Performance Screen Screen Field Descriptions: ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 128: Memory Configuration

    To access this screen from the Main screen, select Advanced > Memory Configuration. To move to another screen, press the <Esc> key to return to the Advanced screen, then select the desired screen. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 129: Figure 127. Memory Configuration Screen

    ~~ (repeated for B2-H2, omitted) DIMM_H3 <DIMM Size> <DIMM Status> ~~ (repeated for I1-P2, omitted) DIMM_P3 <DIMM Size> <DIMM Status> Figure 127. Memory Configuration Screen Screen Field Descriptions: 1. Total Memory ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 130 The supported memory speeds are 800 MT/s, 1066 MT/s, 1333 MT/s, and 1600 MT/s. The actual memory speed capability depends on the memory configuration. 5. Memory Operating Speed Selection ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 131 Comments: When enabled, Demand Scrub automatically corrects a Correctable ECC Error encountered during a fetch from memory by writing back the corrected data to memory. 8. Correctable Error Threshold ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 132 Event logged). There may be an SFO for each channel in the system, although only the first one can be logged as a CE event. 9. Memory Power Optimization ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 133 16. DIMM_P3 Option Values: <DIMM Size> <DIMM Status> Where DIMM Size is: Size of DIMM in GB Where DIMM Status is: Installed&Operational Not Installed Failed/Disabled Help Text: <None> ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 134: Memory Ras And Performance Configuration

    RAS and Performance Configuration. To move to another screen, press the <Esc> key to return to the Memory Configuration screen, if necessary press the <Esc> key again to return to the Advanced screen, then select the desired screen. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 135: Figure 128. Memory Ras And Performance Configuration Screen

    (Mirroring Domain). For details about Mirroring configurations. 2. Memory Rank Sparing Possible Option Values: Yes Help Text: <None> ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 136 4. Select Memory RAS Configuration Option Values: Maximum Performance Mirroring Rank Sparing Lockstep Help Text: Allows the user to select the memory RAS Configuration to be applied for the next boot. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 137: Mass Storage Controller Configuration

    There are two types of onboard controller configured in this screen, the AHCI SATA controller and the Storage Control Unit (SCU) with SATA or SAS drive support and RAID support. There are ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 138: Figure 129. Mass Storage Controller Configuration Screen

    BIOS Setup Utilities also informational displays of AHCI and SCU controller configuration, and SATA Drive ® Information when applicable. If the presence of an Intel Storage Module is detected, the type of Storage Module is displayed as information-only. To access this screen from the Main screen, select Advanced > Mass Storage Controller Configuration.
  • Page 139 Information only. This is a display showing the number of ports which are available through the SCU controller, and whether they are configured for SATA or SAS. This information is also displayed during POST in the POST Diagnostic Screen Various SATA/SAS Capable Controller configurations require the installation of Intel RAID ®...
  • Page 140 1 connector. When set to SATA, the internal connector for SATA port 1 is active, and the external eSATA connector is disabled. This option setting only appears when the SATA Controller is enabled, and only for platforms which support eSATA. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 141 Setting the external eSATA connector Enabled (when available) does not invalidate the Staggered Spin-Up option, although there may be less need for Staggered Spin-Up in a system configured for eSATA use. 6. AHCI Capable RAID Options ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 142 RSTe provides pass-through drive support and provides host based RAID 0/1/10 ® support, and RAID 5 (in SATA mode only). Uses Intel RSTe drivers in Windows, and MDRAID stack in Linux. The Intel RSTe RAID stack is required if it is necessary to provide pass- ®...
  • Page 143 SAS/SATA drives. Once selected and set up (if necessary), individual bootable devices will be listed in the Bootable Devices menu display. Comments: This option appears only when Intel RSTe has been selected as the operational ®...

  • Page 144: Pci Configuration

    To access this screen from the Main screen, select Advanced > PCI Configuration. To move to another screen, press the <Esc> key to return to the Advanced screen, then select the desired screen. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 145: Figure 130. Pci Configuration Screen

    PCIe Extended Configuration Space. This option should only be enabled for a 32-bit OS without PAE capability or without PAE enabled. 2. Memory Mapped I/O above 4 GB ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 146 CPU Socket 2 Help Text: Determines whether Legacy VGA video output is enabled for PCIe slots attached to Processor Socket 1 or 2. Socket 1 is the default. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 147 1, this option is set to its default value of Disabled, and may become available depending on add-in video card configuration, Note: This option does not appear on some models. 6. NIC Configuration ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 148: Nic Configuration

    I350 Quad-Port Gigabit Ethernet Module  ® Intel I540 Dual-Port X540 10 Gigabit RJ-45 Module  ® Intel 82599 Dual-Port 10 Gigabit SFP+ Module  Mellanox* ConnectX-3* Single-Port InfiniBand FD14 Module ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 149 – there is only one discs Option ROM for both 1 GbE and 10 GbE NICs. If discs is enabled, then neither PXE nor FCoE OPROMs may be enabled for the 1 GbE or 10 GbE NICs.  FCoE – there is a 10 GbE FCoE Option ROM that supports the Intel ® 82599 NIC. When it is enabled,...
  • Page 150 Onboard NIC2 Type <Onboard NIC Description – InfiniBand Only> NIC2 InfiniBand Option ROM Enabled / Disabled NIC2 Port1 GUID <GUID Display> NIC2 Port1 MAC Address <MAC Address display > ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 151 IOM1 Port1 GUID <GUID Display> IOM1 Port1 MAC Address <MAC Address display > IO Module 2 Type <IO Module Description – Non-InfiniBand> IOM2 Port1 PXE Enabled / Disabled ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 152: Figure 131. Nic Configuration Screen

    If the 1GbE PXE Option ROM is disabled, and no other Option ROM is enabled, the system cannot perform a Network Boot and cannot respond for Wake-on-LAN. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 153 This FCoE option does not appear unless there is a FCoE-capable 10GbE NIC installed in the system as an Onboard or IO Module NIC. 5. discs 1GbE/10GbE Option ROM ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 154 For details about the NIC hardware configuration for a specific board, see the Technical Product Specification for that board. 8. IO Module 1 Type 9. IO Module 2 Type ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 155 BIOS, so there is no corresponding controller enable/disable option for an IOM Ethernet controller. For details about the NIC hardware configuration for a specific board, see the Technical Product Specification for that board. 12. NIC2 InfiniBand Option ROM ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 156 20. NIC1 Port3 21. NIC1 Port4 22. NIC2 Port1 23. NIC2 Port2 24. NIC2 Port3 25. NIC2 Port4 Option Values: Enabled Disabled Help Text: Enable/Disable Onboard NIC<n> Port<x>. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 157 38. IOM2 Port1 PXE 39. IOM2 Port2 PXE 40. IOM2 Port3 PXE 41. IOM2 Port4 PXE Option Values: Enabled Disabled Help Text: Enable/Disable Onboard/IOM NIC Port PXE Boot ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 158 52. IOM1 Port3 MAC Address 53. IOM1 Port4 MAC Address 54. IOM2 Port1 MAC Address 55. IOM2 Port2 MAC Address 56. IOM2 Port3 MAC Address 57. IOM2 Port4 MAC Address ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 159: Serial Port Configuration

    Address 3F8h/2F8h/3E8h/2E8h 3 / 4 Serial B Enable Enabled/Disabled Address 3F8h/2F8h/3E8h/2E8h 3 / 4 Figure 132. Serial Port Configuration Screen Screen Field Descriptions: 1. Serial A Enable ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 160 Comments: Serial Port B can be used for Serial Console Redirection. SOL cannot be routed to Serial B except on W2600CR boards, which do not have a Serial A port. 5. Address ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 161: Usb Configuration

    USB devices can be “hotplugged” during POST, and will be detected and “beeped”. They will be enumerated and displayed on this screen, though they may not be enumerated as bootable devices. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 162: Figure 133. Usb Configuration Screen

    [Enabled] - All on-board USB controllers are turned on and accessible by the OS. [Disabled] - All on-board USB controllers are turned off and inaccessible by the OS. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 163 USB device of any kind. USB Mass Storage devices may still be used for data storage. If the USB controller setting is Disabled, this field is grayed out and inactive. 6. Device Reset Timeout ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 164: System Acoustic And Performance Configuration

    To access this screen from the Main screen, select Advanced > System Acoustic and Performance Configuration. To move to another screen, press the <Esc> key to return to the Advanced screen, then select the desired screen. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 165: Figure 134. System Acoustic And Performance Configuration

    DIMM temperatures. [Auto] – BIOS selects mode. [DCLTT] – Dynamic Closed Loop Thermal Throttling. [SCLTT] – Static Closed Loop Thermal Throttling. [SOLTT] – Static Open Loop Thermal Throttling. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 166 Note that this is for thermal throttling only, independent of any controls imposed for the purpose of power limiting.  DCLTT is the expected mode for a board in an Intel chassis with inlet and outlet air temperature sensors and TSOD. The firmware can update the offset registers for closed loop during runtime, as BIOS sends the dynamic CLTT offset temperature data.
  • Page 167 While Quiet Fan Idle Mode is engaged, fan sensors become unavailable and are not monitored by the BMC. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 168: Security Screen (Tab)

    Trusted Platform Module (TPM) security settings on those boards that support TPM. ® Note that it is necessary to activate the TPM in order be able to enable Intel Trusted Execution Technology (TXT) on boards that support it. Changing the TPM state in Setup will require a Hard Reset for the new state to become effective.

  • Page 169: Figure 135. Security Screen

    Information only. Indicates the status of the Administrator Password. 2. User Password Status Option Values: Installed Not Installed Help Text: <None> Comments: Information only. Indicates the status of the User Password. 3. Set Administrator Password ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 170 User password is used if Power On Password is enabled and to allow restricted access to BIOS Setup. Length is 1-14 characters. Case sensitive alphabetic, numeric and special characters !@#$%^&*()-_+=? are allowed. Note: Removing the administrator password also removes the user password. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 171 NMI Diagnostic Interrupt is not available. Comments: Note: This option does not appear on all boards. 7. TPM State ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 172: Server Management Screen (Tab)

    The Server Management screen allows the user to configure several server management features. This screen also provides an access point to the screens for configuring Console Redirection, displaying system information, and controlling the BMC LAN configuration. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 173 To access this screen from the Main screen or other top-level “Tab” screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Server Management screen is selected. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 174 The BIOS and the BMC will synchronize the policy during the BIOS POST and current value of the BMC will be displayed in BIOS Setup. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 175: Figure 136. Server Management Screen

    3. Reset on CATERR Option Values: Enabled Disabled Help Text: When enabled system gets reset upon encountering Catastrophic Error (CATERR); when disabled system does not get reset on CATERR. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 176 – and in the case of Last State, depending on whether the power was on and the system was running before the AC power went off. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 177 7. Power Restore Delay Value Option Values: [Entry Field 25 – 300, 25 is default] Help Text: Fixed time period 25-300 seconds for Power Restore Delay. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 178 F6 BBS Boot Menu. The FRB-2 Timer is also suspended while POST is paused with the <Pause> key. 10. OS Boot Watchdog Timer ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 179 BMC will reset the system and an error will be logged. Requires OS support or Intel Management Software Support. Comments: This option controls whether the system will set the BMC Watchdog to detect an appearent to be a hang during OS booting.
  • Page 180 BMC will be displayed in BIOS Setup. This option is only displayed when the BMC support this feature on the node. 16. Console Redirection ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 181: Console Redirection

    However, if Console Redirection is to be coordinated with Serial Over LAN, the user should be aware that SOL is only supported through Serial Port A (except for W200CR, which only has Serial B and supports SOL on Serial B). ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 182: Figure 137. Console Redirection Screen

    Serial A nor Serial B is set to Enabled, then Console Redirection will be forced to Disabled, and grayed out as inactive. In that case, all other options on this screen will also be grayed 2. Flow Control ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 183 VT-UTF8 is a UTF8 encoding of VT100+. PC-ANSI is the native character encoding used by PC-compatible applications and emulators. When Console Redirection is set to Disabled, this option will be grayed out and unavailable. 5. Legacy OS Redirection ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 184: System Information

    To access this screen from the Main screen, select Server Management > System Information. To move to another screen, press the <Esc> key to return to the Server Management screen, then select the desired screen. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 185: Figure 138. System Information Screen

    Figure 138. System Information Screen Screen Field Descriptions: 1. Board Part Number Option Values: <Part Number display> Help Text: <None> Comments: Information only. 2. Board Serial Number ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 186 <Asset Tag-display> Help Text: <None> Comments: Information only. 8. BMC Firmware Revision Option Values: <BMC FW Rev display> Help Text: <None> Comments: Information only. 9. ME Firmware Revision ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 187: Bmc Lan Configuration

    Module (DMN) installed with it. In that case, the LAN settings for the Intel RMM4 with Dedicated Server Management NIC may be configured. ® When there is no Management Module installed in the system, or there is an Intel RMM4-Lite ® without a DMN installed, the LAN settings specific to the Intel RMM4 are grayed out and not available.
  • Page 188 BMC when a “Save Changes” or “Save Changes and Exit” action is performed. If a “Discard Changes” or “Discard Changes and Exit” action is performed instead, any accumulated changes from this screen will be disregarded and lost. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 189 [0.0.0.0] Gateway IP [0.0.0.0] Intel(R) RMM4 LAN IPv6 configuration IPv6 Source Static/Dynamic/Auto IPv6 Address [0000.0000.0000.0000.0000.0000.0000.0000] Gateway IPv6 [0000.0000.0000.0000.0000.0000.0000.0000] IPv6 Prefix Length [0 – 128, 64 is default] ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 190: Figure 139. Bmc Lan Configuration Screen

    This specifies the IP Source for IPv4 addressing for the Baseboard LAN. ® There is a separate IP Source field for the Intel RMM4 LAN configuration. When IPv4 addressing is used, the initial value for this field is acquired from the BMC, and its setting determines whether the other Baseboard LAN IPv4 addressing fields are display-only (when Dynamic) or can be edited (when Static).
  • Page 191 This specifies the IPv4 addressing Subnet Mask for the Baseboard LAN. ® There is a separate IPv4 Subnet Mask field for the Intel RMM4 LAN configuration. When IPv4 addressing is used, the initial value for this field is acquired from the BMC. The setting of IP Source determines whether this field is display-only (when Dynamic) or can be edited (when Static).
  • Page 192 This specifies the IP Source for IPv6 addressing for the Baseboard LAN ® configuration. There is a separate IPv6 Source field for the Intel RMM4 LAN configuration. This option is only visible when the IPv6 option is set to Enabled.
  • Page 193 Comments: This specifies the Gateway IPv6 Address for the Baseboard LAN. There ® is a separate Gateway IPv6 Address field for the Intel RMM4 LAN configuration. This option is only visible when the IPv6 option is set to Enabled. When IPv6 addressing is used, the initial value for this field is acquired from the BMC. The setting of IPv6 Source determines whether this field is display-only (when Dynamic or Auto) or can be edited (when Static).
  • Page 194 IP address is acquired automatically (DHCP). ® Comments: This specifies the IP Source for IPv4 addressing for the Intel RMM4 DMN LAN connection. There is a separate IP Source field for the Baseboard LAN configuration. When IPv4 addressing is used, the initial value for this field is acquired from the BMC, and its ®...
  • Page 195 (DHCP). If [Auto], these fields are display-only and IPv6 address is acquired using ICMPv6 router / neighbor discovery. ® Comments: This specifies the IP Source for IPv6 addressing for the Intel RMM4 DMN LAN configuration. There is a separate IPv6 Source field for the Baseboard LAN configuration.
  • Page 196 View/Edit IPv6 Prefix Length from zero to 128 (default 64). Press <Enter> to edit. ® Comments: This specifies the IPv6 Prefix Length for the Intel RMM4 DMN LAN. There is a separate IPv6 Prefix Length field for the Baseboard LAN configuration.
  • Page 197 View/Select user privilege. User2 (root) privilege is "Administrator" and cannot be changed. Comments: The level of privilege that is assigned for a User ID affects which functions that user may perform. 22. User Status ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 198: Boot Options Screen (Tab)

    (that is, which boot devices are present), or until the system has been powered down and booted in a “cold” power-on boot. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 199 Boot Device Class. However, although it can be formatted as a CDROM Drive, it will not be detected as such. It will be treated as a Hard Disk and will appear in the list of available Hard Drives. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 200: Figure 140. Boot Options Screen

    Enabled/Disabled USB Boot Priority Enabled/Disabled Static Boot Order Enabled/Disabled Reset Static Boot Order Yes/No Action Figure 140. Boot Options Screen Screen Field Descriptions: 1. System Boot Timeout ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 201 Boot Device is in this list has no bearing on the presence or order of Boot Devices shown for Boot Manager or the BIOS Boot Menu. 5. CDROM Order ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 202 Selection only. Position to this line and press the <Enter> key to go to the Network Device Order screen. This option appears when one or more bootable Network Devices are available in the system. 9. BEV Device Order ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 203 If enabled, the BIOS only loads modules required for booting EFI-aware Operating Systems. Comments: If this option is enabled, the system will not boot successfully to a non-EFI-aware OS. 13. Use Legacy Video for EFI OS ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 204 System Administration operation. If a User Password is installed, USB Boot Priority action is suspended when a User Password is installed. 16. Static Boot Order ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 205: Cdrom Order

    To access this screen from the Main screen, select Boot Options > CDROM Order. To move to another screen, press the <Esc> key to return to the Boot Options screen, then select the desired screen. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 206: Hard Disk Order

    To access this screen from the Main screen, select Boot Options > Hard Disk Order. To move to another screen, press the <Esc> key to return to the Boot Options screen, then select the desired screen. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 207: Floppy Order

    To access this screen from the Main screen, select Boot Options > Floppy Order. To move to another screen, press the <Esc> key to return to the Boot Options screen, then select the desired screen. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 208: Network Device Order

    Boot Options Network Device Order Network Device #1 <Available bootable Network devices> Network Device #2 <Available bootable Network devices> Figure 144. Network Device Order Screen ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 209: Bev Device Order

    BEV Device #1 <Available BEV devices> BEV Device #2 <Available BEV devices> Figure 145. BEV Device Order Screen Screen Field Descriptions: 1. BEV Device #1 2. BEV Device #2 ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 210: Add Efi Boot Option

    Option Values: [Enter label] Help Text: Create the label for the new boot option. Comments: This label becomes an abbreviation for this Boot Path. 2. Select File system ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 211: Delete Efi Boot Option

    <Esc> key to return to the Boot Options screen, then select the desired screen. Boot Options Delete EFI Boot Option Delete Boot Option <Available EFI Boot Options> Figure 147. Delete EFI Boot Option Screen ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 212: Boot Manager Screen (Tab)

    Boot Options Boot Manager Launch EFI Shell <Boot Device #1> <Boot Device #2> <Boot Device #n> Figure 148. Boot Manager Screen Screen Field Descriptions: 1. Launch EFI Shell ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 213: Error Manager Screen (Tab)

    To access this screen from the Main screen or other top-level “Tab” screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Error Manager screen is selected. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 214: Figure 149. Error Manager Screen

    Where applicable, this field shows a value indicating which one of a group of components was responsible for generating the POST Error Code that is being reported. 4. DESCRIPTION ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 215: Save & Exit Screen (Tab)

    Save as User Default Values Load User Default Values *Certain brands and names may be claimed as the property of others. Figure 150. Save & Exit Screen ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 216 Selection only. Position to this line and press the <Enter> key to save any pending changes in BIOS settings. If there have been no changes made in the settings, ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 217 The <F9> function key may also be used from anyplace in Setup to initiate a “Load Default Values” action. 6. Save as User Default Values Option Values: <None> Help Text: Save the changes made so far as User Default Values. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 218 BIOS parameters, previously established by doing a “Save User Defaults” action (see above). There will be a confirmation popup to verify that the user really intended to take this action. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 219: Appendix A: Technical Reference

    Appendix A: Technical Reference Appendix A: Technical Reference Power Supply Specification ® ® The power supply specifications for your Intel Server System P4000IP Intel Workstation System P4000CR family depend upon the configuration of chassis you purchased. Three power supply configurations are available: ...

  • Page 220: 1600-W Hot-Swap Power Supply Input/Output Voltages

    12VSB 4A min; 5A max Table 18. Over Voltage Protection (OVP) Limits for 1600W PSU Output Voltage MIN (V) MAX (V) +12V 13.3 14.5 +12VSB 13.3 14.5 ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 221: System Environmental Limits

    Line to earth Only AC Leads 2.0 kV I/O Leads 1.0 kV DC Leads 0.5 kV Air Discharged 12.0 kV Contact Discharge 8.0 kV ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 222 Intel Corporation server boards contain a number of high-density VLSI and power delivery components that need adequate airflow to cool. Intel ensures through its own chassis development and testing that when Intel® server building blocks are used together, the fully integrated system will meet the intended thermal requirements of these ®...

  • Page 223: Appendix B: Regulatory And Compliance Information

    Appendix B: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/motherboards/server/. ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 224: Appendix C: Getting Help

     A searchable knowledgebase to search for product information throughout the su.pport site. If you are still unable to obtain a solution to your issue, send an email to Intel’s technical support center using the online form available at http://www.intel.com/support/feedback.htm?group=server.

  • Page 225: Appendix D: Intel Server Issue Report Form

    Has the latest BMC/mBMC been tried? (Yes/No): Has the latest IMM BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...

  • Page 226: Intel Server System P4000Ip And Intel Workstation System P4000Cr Service Guide

    Adapters, RAID Controllers, SCSI Controllers, and so on): Type Slot Manufacturer Model Firmware Other third part hardware (Example: Example: KVM, Chassis, and so on): Description/Use Manufacturer Model Firmware ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 227 RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Detailed description of issue: Troubleshooting tried: Steps to replicate the issue: ® ® Intel Server System P4000IP and Intel Workstation System P4000CR Service Guide...
  • Page 228 Server Issue Report Form Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.

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