What To Do If - NEFF Washer Dryer Instruction Manual And Installation Instructions

What to do if ...

Error codes in the display
Error code
Other error codes are only for use by our customer service staff. Note the error code
and quote it to the customer service representative.
32
d Risk of electric shock!
Repairs must only be carried out by customer services
or authorised technicians.
If repairs are needed, or if you cannot repair a fault
yourself with the help of the following table:
q Set the programme selector to m Off.
q Disconnect the washer dryer from the power
supply.
q Turn off the tap.
q Call customer services, page 36.
Possible cause
Door not closed properly.
You have added more washing.
Safety device has not yet locked.
Defective Aquasure hose. Viewing
window red.
No water for washing.
Water loss in the washer dryer.
Detergent pump pumps constantly.
Water does not drain away.
Remedial action
Close the door.
Wait for the safety device to lock.
Unplug from the mains; turn off the tap;
replace the hose.
Check that:
the plug is inserted correctly in the
socket
the door is closed properly
the tap is open
the water supply hose filter
is not blocked. Cleaning the
filter, page 31.
Turn off the tap; wait for pumping to
finish; unplug from the mains; call
customer services
Check that:
the drain hose is not kinked
or twisted
the detergent pump is not blocked.
Cleaning the pump, page 30.