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Interquartz IQ560E Operating Instructions Manual

Handsfree headset display telephone
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See also: Operating Instructions Manual
HANDSFREE HEADSET
DISPLAY TELEPHONE
MODEL IQ560E
OPERATING INSTRUCTIONS
33

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Summary of Contents for Interquartz IQ560E

  • Page 1 HANDSFREE HEADSET DISPLAY TELEPHONE MODEL IQ560E OPERATING INSTRUCTIONS...

  • Page 2: Table Of Contents

    CONTENTS 1. FEATURES ............... 4 2. GENERAL CONTROLS AND INDICATORS ....6 RINGER/MESSAGE WAITING INDICATOR .................... 7 RINGER HI/LO/OFF SWITCH ........................7 RINGER PITCH CONTROL ........................7 ALPHA-NUMERIC KEYPAD ........................7 CRADLE SWITCH ............................ 7 EARPIECE VOLUME SLIDER ......................... 8 HANDSFREE VOLUME SLIDER ......................
  • Page 3 5. ADVANCED NETWORK OPERATION ......18 PAUSE FUNCTION WHEN DIALING ..................... 18 HOLDING AND TRANSFERRING CALLS ..................... 18 USING THE MEMORIES ........................18 6. MEMORY FEATURE OPERATION......... 19 NON-VOLATILE MEMORIES (BATTERY FREE PERMANENT STORAGE) ........19 EEPROM MEMORY FEATURE ......................19 CASCADE DIALING ..........................

  • Page 4: Features

    1. FEATURES • 6 YEAR WARRANTY – parts and labour • Tone dialing • Handsfree Speaker phone • Headset function • Large 16 digit LCD display • User programmable 12 hour real-time clock display • “Timer” Function provided for call duration indication •...
  • Page 5 • Handsfree and Headset Microphone sensitivity Adjustments • Mid-call mode support (change between Headset, Handsfree and Handset during a call in any order) • Trainee/Supervisor Mode allows both a Handset user and a Headset user to be online simultaneously without the need for a Headset training cord or adaptor •...

  • Page 6: General Controls And Indicators

    2. GENERAL CONTROLS AND INDICATORS FIGURE 1A: TOP VIEW FIGURE 1B: BOTTOM VIEW...

  • Page 7: Ringer/Message Waiting Indicator

    RINGER/MESSAGE WAITING INDICATOR There are two different functions: Ring Indicator: Flashes when the telephone rings with an incoming call. Message-Waiting Indicator: Illuminates when a message is waiting in your voicemail system (depends on system compatibility). The built-in Message Waiting option suits any neon (minimum 80 VDC) type message waiting system and also the telephone has Ericsson BP250 Message Waiting built-in (other system types are optional extras).

  • Page 8: Earpiece Volume Slider

    EARPIECE VOLUME SLIDER Used to adjust the hearing level of the HANDSET and HEADSET. Set to midway for normal listening level. Adjustment during a conversation will not be detected by the other party. HANDSFREE VOLUME SLIDER Used to adjust the volume of sound from the speaker when in Handsfree mode. RECALL KEY For use with PABX systems to invoke special PABX facilities such as call-hold or call- transfer which may be available in your PABX.

  • Page 9: Set Key

    Press MUTE again to release the mute condition. BASIC OPERATION IQ560E can be used in the same way as a normal telephone; simply lift the HANDSET to answer an incoming call, or lift the HANDSET and dial on the KEYPAD to commence an outgoing call.

  • Page 10: Pause Function

    EXAMPLE: TO REDIAL LAST NUMBER 1. Lift HANDSET, or press HANDSFREE or HEADSET, 2. Press REDIAL (telephone redials last number). EXAMPLE: DIRECT REDIAL OF LAST NUMBER 1. Lift HANDSET, or press HANDSFREE or HEADSET, 2. Dial a number, but find it engaged, 3.

  • Page 11: Headset Key And Indicator

    When dialed, this stored number will PAUSE at the appropriate place in the dialing sequence. HEADSET KEY AND INDICATOR When the HEADSET KEY is pressed a red indicator will glow to show that the HEADSET mode is activated. HANDSFREE KEY AND INDICATOR When the HANDSFREE KEY is pressed a red indicator will glow to show that the HANDSFREE mode is activated.

  • Page 12: Handsfree Operation

    3. HANDSFREE OPERATION HANDSFREE MICROPHONE Located at the front of the phone (Figure 1A), its function is to reproduce your voice as you speak to the other party while your telephone is in HANDSFREE mode. Positioning of the telephone, and therefore the MICROPHONE, is important to ensure the best reproduction of your voice.

  • Page 13: Hints For Handsfree Operation

    Outgoing calls using HANDSFREE (manual or memory dialing): 1. Press HANDSFREE 2. Dial required number on ALPHA-NUMERIC KEYPAD or press desired MEMORY 3. Speak as required. HINTS FOR HANDSFREE OPERATION As a courtesy, tell the other party that you are using the handsfree function. He/She may or may not want people other than you to hear the conversation.

  • Page 14: Headset Operation

    4. HEADSET OPERATION The IQ560E can be configured to suit many different headsets - please consult the INSTALLATION section for details to get the best performance from your headset. CLARIA “ALERT” FEATURE The IQ560E is designed to support the “Alert” feature available on the Claria headset.

  • Page 15: Training Mode

    TRAINING MODE Allows a supervisor to monitor a trainee during a call. 1. During a trainee’s call the supervisor may lift the HANDSET (HEADSET indicator will turn off) 2. Quickly press the HEADSET key and the HEADSET indicator will illuminate again 3.
  • Page 16 Press the button to redial the last number (max 32 digits). Figure 1 To access a more detailed, downloadable user manual: please visit our website at www.interquartz.com.au or www.telephones.com.au or Handsfree volume slider Earpiece volume slider Adjusts the volume of sound from the speaker.

  • Page 17: Advanced Network Operation

    Depending on your telephone system, this may or may not be required. If in doubt, check with your system supplier or Interquartz dealer, as failure to observe your system’s requirements may lead to difficulty in making outgoing external calls. If you have determined that a pause is required by your host system, please refer to the PAUSE Function section to ensure correct usage of the PAUSE button.

  • Page 18: Memory Feature Operation

    Each memory can store 24 digits with any combination of numeric entries, PAUSE , and Recall commands. Batteries are not required to back up the memories of the IQ560E. They will be permanently retained until overwritten by a new storage operation for the user.

  • Page 19: Cascade Dialing

    Dialing a number: 1. Lift HANDSET or press HANDSFREE or HEADSET, 2. Press desired memory key. CASCADE DIALING The contents of any memory can be “cascaded” or added together with additional manual dialing or other memories. MEMORY LOCK The upper row of memory keys can be programmed and, if required, they can be locked to prevent them being overwritten.

  • Page 20: Installation

    7. INSTALLATION UNPACKING The carton contains the following: • Telephone body and handpiece. • Coiled handset cord and line cord. • User Manual or Quick Start-up Gudie. GENERAL SETTING-UP 1. Fit the COILED CORD to the appropriate sockets in the HANDSET and the telephone base –...
  • Page 21 NOTE: The WALL MOUNT BRACKET, MODULAR WALL JACK and LINK CORD illustrated in Figure 4B are available from your authorized Interquartz dealer and can be ordered as all Mount Kit No.3 FIGURE 4A : WALL MOUNTING FIGURE 4B : WALL MOUNT BRACKET...

  • Page 22: Wall-Mount Bracket (Optional Not Included With Phone)

    WALL-MOUNT BRACKET (OPTIONAL NOT INCLUDED WITH PHONE) LUG "B" LUG "A" MOUNTING HOLE "E" PIVOT FOR SWING-OUT PLATE USED FOR MODEL IQTEL 25 LUG "C" LUG "D" MOUNTING HOLE "F" Please note: 1. This wall bracket may be secured onto the wall by using mounting holes “E” and “F” 2.

  • Page 23: Programming The Clock

    PROGRAMMING THE CLOCK Example : 5:12 pm 1. Lift HANDSET or press ”HANDSFREE” 2. Press SET 3. Press HR repeatedly until “05” and “PM” appears on the display 4. Press MIN repeatedly until “05-12” appears on the display 5. Press SET. The real time clock will be stored. NOTE : ”HR”...

  • Page 24: Headset Mic Adjust Control

    This control allows many different headsets on the Australian market to function correctly with the IQ560E telephone by adjusting the HEADSET’S Microphone sensitivity . The control is located on the underside of the telephone (see Figure 6). The adjustment can be made by a small screwdriver or similar implement that will fit into the control slot.

  • Page 25: Handsfree Mic Adjust Control

    HANDSFREE MIC ADJUST CONTROL Located on the underside of the telephone (see Figure 6), this control allows the user to re-adjust their voice level as heard by the person they are speaking to. Using a small screwdriver or similar implement that will fit into the control slot, turn the control clockwise to increase your voice level and anti-clockwise to decrease your voice level.
  • Page 26 TABLE 1...

  • Page 27: Data Port Switch

    RJ45 compatible wall socket where the voice pair is also located. Different plug or cord types can be provided to suit your wall socket – please contact Interquartz or your dealer. The telephone will be factory set in SPLIT mode. The Data Port Mode Switch is found on the underside of the telephone (See Figure 6).

  • Page 28: General Care And Maintenance

    “suspect” telephone. Test the “suspect” telephone on a known good line. If the fault still occurs, the fault is in the “suspect” telephone. Consult your Interquartz dealer for further advice if necessary.

  • Page 29: Thunderstorms

    9. THUNDERSTORMS The telephone, in common with household electrical appliances, can be a source of electric and acoustic shock during thunderstorms. The possibility of a telephone user experiencing a shock is minimal. Nevertheless, customers should be aware of some simple precautions to follow during thunderstorms: Use your telephone only for calls of the utmost urgency.

  • Page 30: Warranty - 6 Years

    This guarantee is in addition to all other Warranties or Guarantees expressed or implied by the Trade Practices Act or other Commonwealth or State laws and all other obligations and liabilities on the part of Interquartz (A’Asia) Pty. Ltd. 11. SERVICE CENTRES Please call 1800 6 IQTEL (1800 647 835) from anywhere in Australia to arrange service or repair of your telephone.
  • Page 31 Manufactured by International Quartz Limited A Subsidiary of Chiaphua Industries Ltd. 3C585001-03 ©Copyright INTERNATIONAL QUARTZ LTD. 2007...

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