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T E L E C O M
• If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key
before you begin dialling.
Transferring Calls
You can transfer a call from your extension to another number in one of two ways. You can do a
'screened' transfer and inform the called party who is calling, or you can do a 'blind' (unscreened)
transfer without notification.
1. While on a call, press the TRSF key and dial an extension number, group number or external number.
OR
Press a DSS key or station group key. Your call is automatically put on transfer hold.
2. Hang up when you hear ringing (this is a blind transfer).
OR
Wait for the called party to answer, announce the call and hang up (this is a screened transfer). If the
transfer is refused, you will be reconnected to the outside line when the called party hangs up.
Alternatively, you can press the TRSF key to return to the calling party. If you wish to send the call to
another extension without waiting for the first extension to hang up, simply press another DSS key.
OR
Press the CALL key or DT key to return to the calling party and begin the transfer process again. When
you are the transferring a call to a keyset set for Voice Announce or Auto Answer, the transferred call
will always ring.
Note:
• After the called party answers, you may toggle between the calling and called parties by pressing the
TRSF key.
• If you receive No More Calls tone, the extension has no key available to receive another call. Press the
TRSF key to return to the caller.
• You cannot transfer an internal call by pressing a DSS key. You must press the TRSF key and dial the
destination extension number.
Transfer With Camp-On
When you are transferring a call to another extension and you receive a busy signal, you may camp the
call on to the extension. Simply hang up when you hear the busy signal. The called party will be alerted
that a call is waiting for them.
Note: If you receive No More Calls tone, the extension has no key available to receive another call. Press
TRSF to return to the outside caller.
Call Waiting
If an outside call has been camped on to your extension or another extension has camped on to you,
your keyset will ring and the call that is waiting for you (camped-on) will flash green.
Either
• Put your current call on hold. If your extension has the Automatic Hold feature set, press the flashing
key to answer. If not, press the HOLD key and then the flashing key.
FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK
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