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Samsung DCS EURO SERIES 24 User Manual

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T E L E C O M
HANDSET USER GUIDE
FOR
DCS EURO SERIES 24 BUTTON HANDSETS
FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK

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   Summary of Contents for Samsung DCS EURO SERIES 24

  • Page 1

    T E L E C O M HANDSET USER GUIDE DCS EURO SERIES 24 BUTTON HANDSETS FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 2: Table Of Contents

    T E L E C O M CONTENTS SAMSUNG DCS EURO SERIES 24 BUTTON LCD HANDSET DIAGRAM ............6 Your DCS Keyset ............................7 Call Indications ............................8 Speakerphone............................8 Volume Controls ............................8 Hot Keypad ............................... 8 System Tones (in the UK) ......................... 9 Selecting Key Features Using Menus .......................

  • Page 3

    Speed Dialling ............................20 Programming Personal Speed Dial Numbers ..................20 One-Touch Speed Dialling ........................21 Chain Dialling ............................22 Automatic Redial/Retry ......................... 22 Pulse To Tone Changeover ........................22 PAGING AND MESSAGING ........................ 23 FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 4

    Receiving OHVA Calls ..........................30 OHVA Block ............................. 30 OHVA Reject ............................30 In/Out of Group ............................30 CUSTOMISING YOUR KEYSET ......................32 Select Ring Tone ............................. 32 Change Your Passcode ........................... 32 FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 5

    Redialling a Saved CLIP Number ......................39 Storing a CLIP Number ........................... 39 Inquire CLIP Park/Hold Information ...................... 40 Reviewing Past CLIP Calls ........................40 LCR With Clear ............................40 Add-On Module ............................41 FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 6: Samsung Dcs Euro Series 24 Button Lcd Handset Diagram

    SAMSUNG DCS EURO SERIES 24 BUTTON LCD HANDSET DIAGRAM SAMSUNG DCS EURO SERIES 24 BUTTON LCD HANDSET has 24 programable buttons on the right hand side of the handset the top 16 button (from the top) are TRI-Coloured LEDS used for CALL keys, internal calls and many other system features.

  • Page 7: Your Dcs Keyset

    THINGS YOU SHOULD KNOW Your DCS Keyphone System There are a number of different Samsung keyphone systems each designated with the prefix ‘DCS.’ The original system is called simply the ‘DCS.’ Other systems are designated DCS Compact II, DCS- 816, DCS- 408 and DCS-408i.

  • Page 8: Call Indications

    Dialling feature descriptions in this guide assume that the Hot Keypad feature is switched on. If it is not, always lift the FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 9: System Tones (in The Uk)

    2. You select features in a menu using the soft keys. If there are more than three features in a menu—as indicated by the symbol ➔ displayed as the last character on the lower line of the display— press the SCROLL key to display these further options. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 10: System Access Codes

    Therefore, if your system does not work as described in this guide, see your system administrator for advice. A special table has been provided at the back of this guide for you to enter the codes required by your system, if different from the default codes. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 11: Outside Calls

    67 or press the UA key. Note: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before dialling. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 12: Recall Dial Tone

    • A callback will be cancelled if not answered within 30 seconds. If you have set a callback, your CALLBACK key will light. • If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before dialling. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 13: Internal Calls

    Note: To set Auto Answer mode, see Customising Your Keyset. Busy Extension Callback When you call another extension and receive a busy signal: 1. Press the CALLBACK key or dial 44. When the busy extension becomes free, your keyset will ring. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 14: Busy Extension Camp-on

    BARGE-IN soft key to barge in on the conversation. Note: You can only barge in on extensions that are programmed to permit barge in. Otherwise, you will receive a ‘barge-in failed/not allowed’ message. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 15: Call Processing

    When a line is on hold and it does not appear on your keyset, dial 12 followed by the line number or extension number of the extension that placed the call on hold. Note: • This feature is not available for calls put on Exclusive Hold at an extension (see above). FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 16: Transferring Calls

    • Put your current call on hold. If your extension has the Automatic Hold feature set, press the flashing key to answer. If not, press the HOLD key and then the flashing key. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 17: Conference Calls

    BUSY, and FWD NO ANSWER keys, press one to turn that forward feature on. A steady red light reminds you what forward condition is activated. Clearing Call Forwarding You can clear all call forwarding set at your extension by dialling 600. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 18: Forward All Calls

    When you want all calls to your extension forwarded to the extension where you are now: 1. Dial 605 plus your extension number. 2. When you receive confirmation tone and LCD message, hang up. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 19: Forward To An External Number

    • If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before dialling the access code. • Extension and group pickup features cannot be used to answer recalls to an extension, only new ringing calls and operator recalls. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 20: Dialling Features

    D is used for pulse-to-tone conversion (“C”). If your system uses rotary (or pulse) dialling C.O. lines, pressing D while entering a speed dial number causes all subsequent digits to be sent as DTMF tones. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 21: One-touch Speed Dialling

    Save Number With Redial To save the number you just dialled for later use, before hanging up: • Press the SNR key (if assigned) OR Press the SCROLL key and select the SAVE soft key. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 22: Chain Dialling

    Note: If you make another call, auto-redial is cancelled. To cancel a retry, lift and replace the handset. Pulse To Tone Changeover When making an outside call on a dial pulse line, press #. All digits dialled after the # will be sent as tones. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 23: Paging And Messaging

    3. Dial the desired zone number. 4. After the attention tone, instruct the paged person to dial 56 (Meet Me Answer). 5. Press the TRSF key. 6. Remain off-hook until the person dials 56 from any phone. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 24: Cancelling Messages

    Note: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before you begin dialling. Returning Messages To answer message indications at your keyset: 1. Lift the handset. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 25: Programmed Messages

    Note: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before you begin dialling. You may also have several programmed message (PMSG) keys, each FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 26

    • Press any PMSG key. The message is set and the key will light red. Press the key again to turn the light off. • Pressing another PMSG key will turn the previous one off and set a new message. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 27: Convenience Features

    (TODAY) or as a daily reminder every day (DAILY). There are three different alarms for DCS systems, and two for other systems. Each one can be either a TODAY or a DAILY alarm. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 28: To Answer An Alarm

    You can program two extensions to have a ‘hotline’ between them, called the boss/secretary hotline. When the boss extension is in the DND mode, all of its calls will ring the secretary extension. Either FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 29: Group Listening

    This will eliminate any momentary squeal. Account Codes When equipped with optional equipment, your Samsung DCS system allows calls to be charged to a specific account. You must have an ACCT key programmed on your keyset to use this feature.

  • Page 30: Making Ohva Calls

    • Press the IN/OUT key again to exit the group and turn the light off. • When you wish to return your extension to the group, press the IN/OUT key again. The key LED will light red. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 31

    The IN/OUT key programming can include an extender to indicate the specific group that this key will affect. This means that if you are in multiple groups, you can decide for which groups you will receive calls (see Adding Extenders to Key Assignments under Display Features). FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 32: Customising Your Keyset

    VOLUME Up/Down keys to select.) 3. Press the TRSF key to store your selection. Note: When you are in headset mode, your speakerphone is disabled and the ANS/RLS key will light steady. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 33: Hot Keypad

    2. Dial 061 to turn Ring Preference on or 060 to turn it off. (Or use the soft keys and VOLUME Up/Down keys to select.) 3. Press the TRSF key to store your selection. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 34: Call Progress Displays

    For example: if your name is “Joanne”, press 5 once to get the letter “J”; then press 6 three times to get the letter “O”; then press 2 once to get “A”. Continue selecting characters using the following table to complete the name. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 35: Personal Speed Dial Names

    This on-line “phone book” allows you to look up and dial any extension or speed dial number quickly. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 36: Display Number Dialled

    Note: If you attempt to start the timer manually while the automatic timer is on, the call duration time is restarted. Call Cost If your phone system is programmed to display call costs, you can have the call charge automatically displayed on the LCD when you make a call. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 37: Viewing Message Indications

    2. Use the VOLUME keys to scroll through your programmable keys. When the key you require is displayed, press the right soft key. 3. Press the programmable key to which you want to add an extender. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 38

    5. Press the TRSF key to store the data and exit programming. Note: Make sure that the cursor is placed correctly before you enter the extender. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 39: Calling Line Identification Presentation (clip)

    • Press the STORE key. The system displays the speed dial bin in which the number was stored. • Press the SCROLL key and select STORE from the CLIP menu. The system displays the speed dial bin in which the number was stored. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 40: Inquire Clip Park/hold Information

    (bin). Note: Each keyset is allowed 10 speed dial numbers by default. Please see your system administrator to determine how many are assigned to your keyset. LCR With Clear FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 41: Add-on Module

    They can be programmed to be DSS keys, C.O. line (DTS) keys, one-touch speed dial keys, and so on. A maximum of two AOMs can be connected to a single keyset. FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

  • Page 42

    T E L E C O M FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK...

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