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Samsung® A820
Phone Guide
© 2005 Samsung Telecommunications America, L.P. Samsung is a
registered trademark of Samsung Electronics America, Inc. and its
related entities. Other company and product names mentioned herein
may be trademarks or trade names of their respective owners.

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   Summary of Contents for Samsung A820

  • Page 1

    Samsung® A820 Phone Guide © 2005 Samsung Telecommunications America, L.P. Samsung is a registered trademark of Samsung Electronics America, Inc. and its related entities. Other company and product names mentioned herein may be trademarks or trade names of their respective owners.

  • Page 3: Table Of Contents

    Table of Contents Introduction ........i Section 1: Getting Started .

  • Page 4

    Erasing Contacts ......... . . 69 Erasing Downloads .

  • Page 5

    2H. Using the Phone’s Scheduler and Tools ... 115 Using Your Phone’s Scheduler ......116 Using Your Phone’s Alarm Clock .

  • Page 6

    3B. Data Services ........185 Data Services Applications ....... . 186 Getting Started With Data Services .

  • Page 7: Introduction

    Introduction This User’s Guide introduces you to your wireless service and all the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Your Phone Section 3: Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.

  • Page 9: Section 1: Getting Started

    Section 1 Getting Started...

  • Page 11: Setting Up Service

    Getting Started Setting Up Your Voicemail Getting Help Setting up service on your new Samsung A820 is quick and easy. This section walks you through the necessary steps to set up and unlock your phone and set up your voicemail.

  • Page 12: Getting Started

    Getting Started Unlocking Your Phone To unlock your phone, follow these easy steps: Press and hold for a few seconds to turn the phone on. Press Unlock ( Note: To select a softkey, press the softkey button directly below the softkey text that appears at the bottom left and bottom right of your phone’s display screen.

  • Page 13: Setting Up Your Voicemail

    Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: From standby mode, press and hold Follow the system prompts to:...

  • Page 14: Getting Help

    Getting Help Directory Assistance You have access to a variety of services and information through Directory Assistance, including residential, business, and government listings; assistance with local or long- distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There may be a per-call charge, and you may be billed for airtime.

  • Page 15: Section 2: Your Phone

    Section 2 Your Phone...

  • Page 17: Your Phone: The Basics

    S e c t i o n 2 A Your Phone: The Basics In This Section Front View of Your Phone Viewing the Display Screen Features of Your Wireless Phone Turning Your Phone On and Off Using Your Phone’s Battery and Charger Displaying Your Phone Number Making and Answering Calls Entering Text...

  • Page 18: Front View Of Your Phone

    Front View of Your Phone 1. Speaker 2. Display Screen 3. Headset Jack 21. Speaker Key 4. OK/Menu Key 5. Left Softkey 20. Right Softkey 6. Press & Talk Key 19. Navigation Key 18. END Key 7. TALK Key 17. BACK Key 8.

  • Page 19: Key Functions

    Key Functions Speaker: The speaker allows you to hear the other caller and the different ring tones and sounds offered by your phone. Display Screen: This screen displays all the information needed to operate your phone. Headset Jack: Allows you to plug in an optional headset for convenient, hands-free conversations.

  • Page 20

    Shift/Asterisk Key: Enters the asterisk [*] character for calling features. In text entry mode, press to change the capitalization mode. Power Interface Connector: This connector is used to plug in the charging accessories. Accessory Interface Connector: This connector is used to connect any available accessory cables to your phone.

  • Page 21: Viewing The Display Screen

    Speaker Key: In stand-by mode, press and hold to launch voice recognition. Press once to display the recent call log. If the flip is closed, press and hold the Press & Talk key to disable/enable the key guard. While on a call, press to turn speakerphone on or off.

  • Page 22

    indicates that the text message has been read. indicates that there is an unread urgent message in your inbox. indicates that you have read the urgent message. indicates that you have new voicemail. indicates that you have a new text message. indicates that there is an unread URL message in your inbox.

  • Page 23

    indicates that your phone is in vibrate only mode. indicates that your phone is in ringer+vibrate mode. indicates that the ringer is set at a level between 1-8 or that 1-Beep is selected. indicates that the ringer is turned off. shows your current battery charge strength.

  • Page 24: Features Of Your Wireless Phone

    Features of Your Wireless Phone Congratulations on the purchase of your phone. The Samsung A820 is lightweight, easy-to-use, and reliable, and it also offers many significant features and service options. The following list previews some of those features and provides...

  • Page 25: Turning Your Phone On And Off

    Speed dial lets you dial phone numbers with one or two key presses (page 32). Turning Your Phone On and Off Turning Your Phone On To turn your phone on: Flip the phone open, then press and release Once your phone is on, it may display “Looking for Service,” which indicates that your phone is searching for a signal.

  • Page 26: Using Your Phone's Battery And Charger

    Using Your Phone’s Battery and Charger Battery Capacity Your phone is equipped with a Lithium Ion (Li-Ion) battery. The standard battery provides up to 3.0 hours of continuous digital talk time and the extended battery provides up to 4.1 hours of continuous digital talk time. When the battery reaches 5% of its capacity, the battery icon blinks.

  • Page 27

    Removing the Battery To remove your battery: Make sure the power is off so that you don’t lose any stored numbers or messages. Push the release button up located at the top of the battery. Pull the battery away and remove from the phone at a 45-degree angle.

  • Page 28: Displaying Your Phone Number

    Using the Charger To use the travel charger provided with your phone: Plug the round end of the AC adapter into the phone’s power interface connector and the other end into an electrical outlet. A red indicator light on the phone lets you know the battery is charging.

  • Page 29: Making And Answering Calls

    Making and Answering Calls Making Calls Placing a call from your phone is as easy as making a call from any land line phone. Just enter the number and press and you’re on your way to clear calls. To make a call using your keypad: Make sure your phone is on.

  • Page 30: Answering Calls

    Save: Enter a seven to ten digit number (phone number and area code) and press to save the phone number in your Contacts. (See “Saving a Phone Number” on page 28.) Find: Enter one or more digits and press (Options). Select Find to display contact entries that end with the entered numbers.

  • Page 31

    To answer an incoming call with the flip closed: Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) When your phone rings or vibrates, press and hold the speaker phone key ( ) on the right side of the phone.

  • Page 32

    Answering a Roam Call With Call Guard Enabled Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside your network. Please see “Controlling Your Roaming Experience” on page 73. for more information about roaming. To answer a call when you are roaming and Call Guard is enabled: Select Answer or press to answer the call and press...

  • Page 33: Missed Call Notification

    Missed Call Notification When an incoming call is not answered, the Missed Call log is displayed on your screen. To display the Missed Call entry from the notification screen: Highlight the entry and press . (To dial the phone number, press To display a Missed Call entry from standby mode: Press for Menu.

  • Page 34

    handset’s physical location to be communicated to the 911 response or emergency agency (PSAP – Public Safety Answering Point) while the 911 call is in progress. This approximation of the location of the handset and/or transmittal of location information is subject to emergency situations, transmission limits, network problems or limitations, problems associated with interconnecting carriers, your handset, buildings, tunnels, signal strength and...

  • Page 35

    In-Call Options Pressing Options ( ) during a call displays a list of features you may use during the course of a call. To select an option, press the corresponding keypad number or highlight the option and press . The following options are available through the Options menu: (1) Call History checks your call log for Outgoing, Incoming, and Missed calls.

  • Page 36

    End-of-Call Options After receiving a call from or making a call to a phone number that is not in your Contacts, the phone number and the duration of the call are displayed. The left softkey displays the Save option. Select this option if you wish to add the new number to your Contacts.

  • Page 37

    When finished entering the name, press to return to the contact entry. Press for Done to save the entry. Finding a Phone Number You can search Contacts entries for phone numbers that end in a specific string of numbers. To find a phone number: While in standby mode, enter one or more of the last digits of the phone number.

  • Page 38

    Dialing and Saving Phone Numbers With Pauses You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers. There are two types of pauses available on your phone: Hard Pause sends the next set of numbers when you press 2sec Pause automatically sends the next set of numbers after two seconds.

  • Page 39: Abbreviated Dialing

    Abbreviated Dialing Abbreviated dialing allows you to program a five or six-digit prefix for commonly used phone numbers. When abbreviated dialing is on, you can enter the last four or five digits of any phone number that matches the five- or six-digit prefix, and the number is dialed.

  • Page 40: Dialing From Contacts

    Dialing From Contacts To dial directly from a Contacts entry: Press for Contacts. Enter the first few letters of the Contact name using the numeric keypad. The matching contact is automatically highlighted. Press to make the call. Note If the desired entry contains more than one phone number, scroll left or right to display the icon for the number you wish to call and press TALK to make the call.

  • Page 41

    To use Two-Touch Dialing for Speed Dial locations 10-99: Press the first digit. Press and hold the second digit for approximately two seconds. The display confirms that the number has been dialed when it shows the time and counter above the name and number of the contact entry.

  • Page 42: Entering Text

    Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contact entry or when using email and text messaging). To change the character input mode: When you are prompted to enter text, press change the character input mode.

  • Page 43

    Entering Characters Using T9 Text Input T9 Text Input lets you enter text in your phone by pressing keys just once per letter. (To select the T9 [English] mode when entering text, see “Selecting a Character Input Mode” on page 34.) T9 Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word.

  • Page 44

    Entering Characters by Tapping the Keypad To enter characters by tapping the keypad: Select the Alpha mode (See “Selecting a Character Input Mode” on page 34.) Press the corresponding keys repeatedly until the desired letter appears (for example, to enter the word “Bill,”...

  • Page 45

    Entering Numbers, Symbols, Emoticons, Preset Messages and Recent Messages To enter numbers: Select the Number mode and press the appropriate key. (See “Selecting a Character Input Mode” on page 34.) To enter symbols: Select the Symbols mode. (See “Selecting a Character Input Mode”...

  • Page 47: Controlling Your Phone's Settings

    TTY Use With Your Wireless Service Phone Setup Options Using the menu options available on your Samsung A820, you can customize your phone to sound, look, and operate just the way you want it to. This section describes how you can change your phone’s settings to best suit your needs.

  • Page 48: Sound Settings

    Sound Settings Ringer Types Ringer types help you identify incoming calls and messages. You can assign ringer types to individual contact entries, types of calls, Scheduler entries, and types of messages. Single Tones are non-polyphonic traditional style ring tones. Ring Tones include a variety of standard ringer types. Melodies include a variety of standard musical melodies.

  • Page 49

    Press the navigation key down to highlight the Ringer field. Press the navigation key left or right to scroll through the available ringers. (A sample ringer will sound as you highlight each option.) When the desired ringer is selected, press Selecting Ringer Types for Press &...

  • Page 50

    Press the navigation key down to highlight the Ringer field. Press the navigation key left or right to scroll through the available ringers. (A sample ringer will sound as you highlight each option.) When the desired ringer is selected, press Selecting Ringer Types for Schedule To select a ringer type for schedule reminders: Press Menu (...

  • Page 51

    Selecting a Roam Ringer To select a ringer type for roaming calls: Press Menu ( ) to access the main menu. Select Settings ( Select Sounds ( Select Ringer Type ( Select Roam Ringer ( Press the navigation key up or down to select Normal or Distinctive and press Selecting a Key Tone Your phone offers a number of options for selecting the type...

  • Page 52

    To select a tone level: Press Menu ( ) to access the main menu. Select Settings ( Select Sounds ( Select Key Tone ( Select Tone Level ( Press the volume key up or down to select the desired level and press To select a key tone length: Press Menu ( ) to access the main menu.

  • Page 53

    Select Ringer ( ), Messages ( ), or Voice Mail ), Alarms ( ), App. Volume ( ), or Press&Talk ( Select Use Ringer Vol. or Separate Vol. if necessary. Press the navigation key left or right to choose a desired volume level.

  • Page 54: Silence All

    Silence All There may be times when you need to silence your phone entirely. The phone’s Silence All option allows you to mute all sounds without turning your phone off. To activate Silence All: With the phone open, press and hold the volume key down in standby mode.

  • Page 55

    To change the TTS volume setting: Press Menu ( ) to access the main menu. Select Settings ( Select Sounds ( Select TTS ( Select TTS Volume ( Press the navigation key up or down to select the desired sound level and press Section 2B: Controlling Your Phone’s Settings...

  • Page 56: Display Settings

    Display Settings Changing the Text Greeting The text greeting can be up to fourteen characters and is displayed on your phone’s screen in standby mode. You may choose to display a custom greeting or you may display your user name on the screen. To display or change your greeting: Press Menu ( ) to access the main menu.

  • Page 57

    Changing the Backlight Time Length The backlight setting lets you select how long the display screen and keypad are lit after any key press is made. To change the backlight setting: Press Menu ( ) to access the main menu. Select Settings ( Select Display ( Select Backlight (...

  • Page 58

    Use the navigation key to view the available screen savers. Note: If Preset Image is selected, there may also be an additional step required to place a digital clock as an overlay. The clock can also be turned off so that just the desired image is displayed as the screen saver.

  • Page 59

    Select Basic, Rainbow, Monochrome, or Hyphenate and press If you selected Monochrome, use your navigation key to select a color. If you selected Hyphenate, use your navigation key to select a color for the first group of numbers, then press Next ( ) and select a color for the next two sets of numbers.

  • Page 60: Location Settings

    Location Settings Your phone is equipped with a Location feature for use in connection with location-based services that may be available in the future. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911.

  • Page 61: Messaging Settings

    Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive many different kinds of text messages without placing a voice call. (For more information, see “Accessing Messaging” on page 193.) Your phone’s messaging settings make text messaging even faster and easier by letting you decide how you would like to be notified of new messages, create a signature with each...

  • Page 62

    Deleting Old Messages You can have old messages deleted automatically when your inbox becomes full. Press Menu ( ) to access the main menu. Select Messaging ( Select Settings ( Select Auto Erase ( Select Yes or No and press Adding a Customized Signature Each message you send can have a customized signature to reflect your personality.

  • Page 63

    Managing Preset Messages Your phone is preset with ten messages and ten empty spaces for custom messages to help make sending text messages faster and easier. These messages, such as “Where are you?,” “Let’s get lunch,” and “Meet me at,” can be customized or deleted to suit your needs.

  • Page 64

    To add a new preset message: Press Menu ( ) to access the main menu. Select Messaging ( Select Settings ( Select Preset Messages ( ). (The list of messages is displayed.) Press Options ( ) and select Add New ( Enter your preset message (see “Entering Text”...

  • Page 65: Airplane Mode

    Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Games, Memo Pad, Voice Memos, etc., when you are in an airplane or in any other area where making or receiving calls or data is prohibited. When your phone is in Airplane Mode, it cannot send or receive any calls or access online information.

  • Page 66: Tty Use With Your Wireless Service

    TTY Use With Your Wireless Service A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.

  • Page 67

    Press the navigation key up or down to select Disable TTY, TTY+Hearing, TTY+Voice, or Enable TTY and press Note: In TTY Mode, your phone will display the TTY access icon. If TTY mode is enabled, the audio quality of non-TTY devices connected to the headset jack may be impaired.

  • Page 68: Phone Setup Options

    Phone Setup Options Launch Pad Your phone offers you the option of assigning a shortcut key to a favorite or often-used function. Pressing one of the navigation keys in standby mode will launch your personally designated shortcut. To assign your shortcut key: Press Menu ( ) to access the main menu.

  • Page 69: Auto Answer Mode

    To select an option, highlight it and press Any key to allow an incoming call to be answered by pressing any key. Talk key requires to be pressed to answer all incoming calls. Flip open allows you to answer incoming calls by opening the flip.

  • Page 70: Display Language

    Display Language You can choose to display your phone’s on-screen menus in English or in Spanish. To assign a language for the phone’s display: Press Menu ( ) to access the main menu. Select Settings ( Select Others ( Select Language ( Select English or Español and press Section 2B: Controlling Your Phone’s Settings...

  • Page 71: Setting Your Phone's Security

    S ec t i o n 2 C Setting Your Phone’s Security In This Section Accessing the Security Menu Using Your Phone’s Lock Feature Using Special Numbers Erasing Contacts Erasing Downloads Resetting Your Phone Security Features for Data Services By using the security settings on your phone, you receive peace of mind without sacrificing flexibility.

  • Page 72: Accessing The Security Menu

    Accessing the Security Menu All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: Press Menu ( ) to access the main menu. Select Settings ( Select Security ( Enter your lock code to display the Security menu.

  • Page 73: Using Your Phone's Lock Feature

    Using Your Phone’s Lock Feature Locking Your Phone When your phone is locked, you can only receive incoming calls or make calls to 911 or special numbers. (See “Using Special Numbers” on page 68.) To lock your phone: From the Security menu, select Lock Phone ( Highlight Unlocked, On power-up, or Lock now and press Unlocking Your Phone...

  • Page 74: Locking Services

    Calling in Lock Mode You can place calls to 911 and to your special numbers when in lock mode. (For information on special numbers, see “Using Special Numbers” on page 68.) To place an outgoing call in lock mode: To call an emergency number or a special number, enter the phone number and press Locking Services This setting allows you to lock voice call functions, data...

  • Page 75

    Locking Data Services Press Menu ( ) to access the main menu. Select Settings ( Select Security ( ) and enter your lock code. Select Lock Services ( Select Data Services: Unlocked ( Select Lock and press Locking Press & Talk Press Menu ( ) to access the main menu.

  • Page 76: Using Special Numbers

    Using Special Numbers Special numbers are important numbers that you have designated as being “always available.” You can call and receive calls from special numbers even if your phone is locked. You can save up to three special numbers in addition to your contact entries (the same number may be in both directories).

  • Page 77: Erasing Contacts

    Erasing Contacts You can quickly and easily erase all of your Contacts. To erase all the names and phone numbers in your Contacts: Press Menu ( ) to access the main menu. Select Settings ( Select Security ( ) and enter your lock code. Select Erase Contacts ( If you are certain you would like to erase all of your internal Contacts entries, select Yes and press...

  • Page 78: Resetting Your Phone

    Resetting Your Phone Resetting the phone restores all the factory defaults, including the ringer types and display settings. (Contacts are not erased.) To reset your phone: Press Menu ( ) to access the main menu. Select Settings ( Select Security ( ) and enter your lock code.

  • Page 79: Security Features For Data Services

    Security Features for Data Services Enabling and Disabling Data Services You can disable data services without turning off your phone; however, you will not have access to any data services, including Web and messaging. Disabling data services will avoid any charges associated with data services. While signed out, you can still place or receive phone calls, check voicemail, and use other voice services.

  • Page 81: Controlling Your Roaming Experience

    Sec t ion 2D Controlling Your Roaming Experience In This Section Understanding Roaming Setting Your Phone’s Roam Mode Controlling Roaming Charges Using Call Guard Roaming is the ability to make or receive calls when you’re off the network available to you. Your new tri-mode phone works anywhere on the network available to you and allows you to roam on other 1900 and 800 MHz digital networks where roaming agreements with other carriers have been...

  • Page 82: Understanding Roaming

    Understanding Roaming Recognizing the Roaming Icon on the Display Screen Your phone’s display screen always lets you know when you’re off the network available to you. Any time you are roaming, the phone displays the roaming icon ( Tip: Remember, when you are using your phone off the network available to you, always dial numbers using 11 digits (1 + area code + number).

  • Page 83

    Checking for Voicemail Messages While Roaming When you are roaming off the network available to you, you may not receive on-phone notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.

  • Page 84: Setting Your Phone's Roam Mode

    Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings on your dual-band phone to control your roaming experience. To set your phone’s roam mode: Press Menu ( ) to access the main menu.

  • Page 85: Controlling Roaming Charges Using Call Guard

    Controlling Roaming Charges Using Call Guard Your phone has two ways of alerting you when you are roaming off the network available to you: the on-screen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call.

  • Page 86

    To place roaming calls with Call Guard on: From standby mode, dial 1 + area code + the seven-digit number and press Press to confirm Roaming Rate. To answer incoming roaming calls with Call Guard on: Press Press to confirm Roaming Rate. Reminder: If the Call Guard feature is set to On , you need to take extra steps to make and receive roaming calls.

  • Page 87: Navigating Through Menus

    Menu Navigation Menu Structure Viewing the Menus Every function and feature of your Samsung A820 can be accessed through an on-screen menu. This section is a road map to using your phone. Please take a few moments to learn your way around and you’ll find your phone easier to use.

  • Page 88: Menu Navigation

    Menu Navigation The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. To navigate through a menu, simply press the navigation key up or down.

  • Page 89: Viewing The Menus

    Backing Up Within a Menu To go to the previous menu: Press To return to standby mode: Press Viewing the Menus Menu Diagram Voice Memo 1: Record 2: Review Messaging 1: Send Message 2: Text Message 1: Inbox 2: Outbox 3: Drafts 3: Voicemail 1: Call Voicemail...

  • Page 90

    1: None 2: Phone Number (xxx-xxx-xxxx) 3: Other 3: Preset Messages 1: Can’t talk right now. Send me a message. 2: Call me 3: Where are you? 4: Can you pick up 5: Meet me at 6: Let’s get lunch. 7: The meeting has been cancelled.

  • Page 91

    3: Every 2 min 6: Save In Outbox (Yes/No) 7: Auto Erase (Yes/No) Tools 1: Today 2: Scheduler 3: Task List 4: Memo Pad 5: World Time 1: DST Setting 6: Alarm Clock 1: Alarm #1 2: Alarm #2 3: Alarm #3 7: Calculator 8: Countdown Voice Service...

  • Page 92

    2: Always On 3: Always Off 2: Contacts 1: Automatic 2: Always On 3: Always Off 4: Sound 1: Prompts (On/Off) 2: Digits (On/Off) 3: Names (On/Off) 4: Name Settings 1: Speed 1: Faster 2: Recommended 3: Slower 2: Volume 1: Louder 2: Recommended 3: Softer...

  • Page 93

    Settings 1: Display 1: Screen Saver 1: Main LCD 1: Preset Image 1: Balloon 2: Highway 3: Candy 4: Beach 5: Video 6: Bike 7: Launch Pad 8: Digital Clock 9: World Time 10: Calendar 11: Dual Clock 12: Analog Clock 2: Downloads 2: Menu Style 1: 3*3 style...

  • Page 94

    1: Basic 2: Rainbow 3: Monochrome 4: Hyphenate 2: Size 1: Large 2: Normal 6: Greeting 1: Samsung 2: Custom 7: Backlight 1: Main Display 1: Flip open 2: 30 seconds 3: 15 seconds 4: 8 seconds 2: Keypad 1: Flip open...

  • Page 95

    5: Highest 9: Service Light (On/Off) 2: Sounds 1: Volume 1: Ringer 2: Messages 3: Voice Mail 4: Alarms 5: App. Volume 6: Press&Talk 2: Ringer Type 1: Voice Calls 1: With Caller ID 2: No Caller ID 2: Messages 1: Voicemail 2: Text Message 3: Press&Talk...

  • Page 96

    1: Normal 2: Piano 3: Beep 2: Tone Level 1: Silence All 2: Level 1-8 5: Tone Length 1: Short 2: Long 6: TTS 1: TTS Mode (Enable/Disable) 2: TTS Volume 1: Silence All 2: Level 1-8 3: Web 1: Enable/Disable Web 2: Net Guard (On/Off) 3: Update Profile 4: Press&Talk...

  • Page 97

    4: Continuous 4: Help 6: Speaker Phone (On/Off) 7: Default View 1: Personal List 2: Personal Groups 8: Help 5: Security 1: Lock Phone 1: Unlocked 2: On power-up 3: Lock now 2: Change Lock 3: Special # 1: Empty 2: Empty 3: Empty 4: Erase Contacts (Yes/No)

  • Page 98

    4: Send Message 5: Downloads 6: Web 7: Voice Service 8: Voice Memo 9: Scheduler 10: Alarms 11: Calculator 12: Display 13: Ringer Type 14: Missed Events 2: Down Key 1: Contacts 2: Messaging 3: Text Inbox 4: Send Message 5: Downloads 6: Web 7: Voice Service...

  • Page 99

    9: Scheduler 10: Alarms 11: Calculator 12: Display 13: Ringer Type 14: Missed Events 4: Right Key 1: Contacts 2: Messaging 3: Text Inbox 4: Send Message 5: Downloads 6: Web 7: Voice Service 8: Voice Memo 9: Scheduler 10: Alarms 11: Calculator 12: Display 13: Ringer Type...

  • Page 100

    1: English 2: Español 7: Airplane Mode (On/Off) 8: Location (On/Off) 9: Headset Mode 1: Voice Call 2: Press&Talk 3: Button Off 10: Key Guard (On/Off) 11: TTY Mode 1: Disable TTY 2: TTY+Hearing 3: TTY+Voice 4: Enable TTY 12: Update Phone SW 9: Phone Info 1: Phone Number 2: Icon Glossary...

  • Page 101

    5: Group Setting 1: Unassigned 2: Family 3: Friends 4: Colleague 5: VIPs 6: Empty 6: Services 1: Customer Svc 2: Dir Assist InUse Menu Press to display the following options: 1: Call History 2: Contacts 3: 3-Way Call 4: Messaging 5: Voice Memo 6: Tools 7: Phone Info...

  • Page 103: Managing Call History

    Sec t ion 2F Managing Call History In This Section Viewing History Call History Options Making a Call From Call History Saving a Phone Number From Call History Prepending a Phone Number From Call History Erasing Call History The Call History keeps track of incoming calls, calls made from your wireless phone, and missed calls.

  • Page 104: Viewing History

    Viewing History You’ll find the Call History feature very helpful. It is a list of the last 20 phone numbers (or contact entries) for calls you placed, accepted, or missed. Call History makes redialing a number fast and easy. It is continually updated as new numbers are added to the beginning of the list and the oldest entries are removed from the bottom of the list.

  • Page 105: Call History Options

    Call History Options For additional information and options on a particular call, highlight a Call History entry and press . This feature displays the date and time of the call, the phone number (if available), and the caller’s name (if the number is already in your Contacts).

  • Page 106: Making A Call From Call History

    Making a Call From Call History To place a call from Call History: Press Menu ( ) to access the main menu. Select Call History ( Select Outgoing Calls ( ), Incoming Calls ( ), or Missed Calls ( Use your navigation key to select a Call History entry and press or press and select Call (...

  • Page 107: Saving A Phone Number From Call History

    Saving a Phone Number From Call History Your phone can store up to 300 contact entries. Each entry’s name can contain up to twenty characters. To save a phone number from Call History: Use your navigation key to select a Call History entry and press Options ( Select Save ( Select New Entry or Existing Entry to save the number to...

  • Page 108: Prepending A Phone Number From Call History

    Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: Select a Call History entry and press Select Options ( Select Prepend (...

  • Page 109: Erasing Call History

    Erasing Call History To erase individual Call History entries, see “Call History Options” on page 97. To erase Call History: Press Menu ( ) to access the main menu. Select Call History ( Select Erase History ( Select Outgoing Calls ( ), Incoming Calls ( Missed Calls ( ), or All Calls (...

  • Page 111: Using Contacts

    Sec tion 2G Using Contacts In This Section Adding a New Contact Entry Finding Contact Entries Contact Entry Options Adding a Phone Number to a Contact Entry Editing a Contact Entry’s Phone Number Assigning Speed Dial Numbers Editing a Contact Entry Selecting a Ringer Type for an Entry Dialing Services Now that you know the basics that make it easier to stay in touch...

  • Page 112: Adding A New Contact Entry

    Adding a New Contact Entry Your phone can store up to 300 contact entries. Each entry’s name can contain up to twenty characters. To add a new entry: Press Menu ( ) to access the main menu. Select Contacts ( Select Add New Entry ( Enter a name for the new entry and press Press the navigation key down to highlight the desired...

  • Page 113

    Assigning a Group Entry Once you save a contact entry, you can select between five different group listings for the entry. By assigning a contact to a group, you can also search easily by using a group search. To assign a contact to a group: Select Contacts ( ) to access the contact list.

  • Page 114: Finding Contact Entries

    Finding Contact Entries There are several ways to display your contact entries: by name, by speed dial number, by group, and by voice dial tags. Follow the steps outlined in the sections below to display entries from the Contacts menu. Finding Names To find contact entries by name: Press Menu (...

  • Page 115

    Finding Speed Dial Numbers To find phone numbers you have stored in speed dial locations: Press Menu ( ) to access the main menu. Select Contacts ( Select Speed Dial #s ( Scroll through speed dial entries using your navigation key.

  • Page 116: Contact Entry Options

    Contact Entry Options To edit a Contact entry’s information: Select Contacts ( Highlight the desired contact entry and press Select Options ( Select Edit ( ). The following options are available: [Mobile, Home, Work, Pager, Others] allows you to add a phone number to the entry label. (See “Adding a Phone Number to a Contact Entry”...

  • Page 117: Adding A Phone Number To A Contact Entry

    Adding a Phone Number to a Contact Entry To add a phone number to an entry: Display a contact entry. (See “Finding Contact Entries” on page 106.) Press Options ( ) and select Edit ( Press the navigation key down until the desired label is highlighted.

  • Page 118: Assigning Speed Dial Numbers

    Assigning Speed Dial Numbers Your phone can store up to 98 phone numbers in speed dial locations. For details on how to make calls using speed dial numbers, see “Using One-Touch/Two-Touch Speed Dialing” on page 32. A speed dial number can be assigned to a contact entry once it has been saved.

  • Page 119: Editing A Contact Entry

    Editing a Contact Entry To make changes to an entry: Display an internal contact entry. Press Options ( ) and select Edit ( Highlight the part of the entry you wish to edit (Name, Group, Ringer, etc.) and press Add and/or edit the desired information and press Press Done ( ) to save your changes.

  • Page 120: Selecting A Ringer Type For An Entry

    Selecting a Ringer Type for an Entry You can assign a ringer type to a contact entry so you can identify the caller by the ringer type. (See “Ringer Types” on page 40.) To select a ringer type for an entry: Display a contact entry.

  • Page 121: Dialing Services

    Dialing Services Your phone is preprogrammed with phone numbers for various services. To dial a service from your Contacts: Press Menu ( ) to access the main menu. Select Contacts ( Select Services ( Select an option and press To dial a service from standby mode using your keypad: Dial the appropriate service number: Customer Service –...

  • Page 123: Using The Phone's Scheduler And Tools

    Sec tion 2H Using the Phone’s Scheduler and Tools In This Section Using Your Phone’s Scheduler Using Your Phone’s Alarm Clock Using Your Phone’s Memo Pad Using Your Phone’s Tools Your wireless phone is equipped with several personal information management features that help you manage your busy lifestyle.

  • Page 124: Using Your Phone's Scheduler

    Using Your Phone’s Scheduler Adding an Event to the Scheduler Your Calendar helps organize your time and reminds you of important events. To add an event: Press Menu ( ) to access the main menu. Select Tools ( Select Scheduler ( Using your navigation key, highlight the day to which you would like to add an event.

  • Page 125

    Press the navigation key down to highlight the Alert ( ) field. Press the navigation key left or right to select one of the following alert notifications: No Alarm, On Time, 10min before, 30min before, or 1Hr before Select Done ( ) to save the event.

  • Page 126

    Viewing Events To view your scheduled events: Press Menu ( ) to access the main menu. Select Tools ( Select Scheduler ( Using your navigation key, highlight the day for which you would like to view events. Select Options ( ) and select View ( ).

  • Page 127

    Erasing a Day’s Events To erase a day’s scheduled events: Press Menu ( ) to access the main menu. Select Tools ( Select Scheduler ( Using your navigation key, highlight the day for which you would like to erase events and press Tip: In the calendar view, days with events scheduled are outlined.

  • Page 128: Using Your Phone's Alarm Clock

    Using Your Phone’s Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: Press Menu ( ) to access the main menu. Select Tools ( Select Alarm Clock ( Select Alarm #1 ( ), Alarm #2 ( ), or Alarm #3 (...

  • Page 129: Using Your Phone's Memo Pad

    Using Your Phone’s Memo Pad Your phone comes with a memo pad you can use to compose and store reminders and notes to help keep you organized. To compose a memo: Press Menu ( ) to access the main menu. Select Tools ( Select Memo Pad ( Note:...

  • Page 130

    To delete saved memos: Press Menu ( ) to access the main menu. Select Tools ( Select Memo Pad ( Highlight a memo and select Options ( Select Erase ( ) to erase the highlighted memo or Erase All ( ) to erase all saved memos.

  • Page 131: Using Your Phone's Tools

    Using Your Phone’s Tools In addition to helping you be more efficient and organized, your phone offers useful and entertaining tools. Using the Task List Your phone comes with a built-in task list to allow you to keep track of important items. To use the task list: Press Menu ( ) to access the main menu.

  • Page 132: World Time

    Viewing a Saved Task Press Menu ( ) to access the main menu. Select Tools ( Select Task List ( Highlight a task and press Deleting a Task Press Menu ( ) to access the main menu. Select Tools ( Select Task List ( Highlight a task and select Options ( Select Erase (...

  • Page 133: Using The Calculator

    Using the Calculator Your phone comes with a built-in calculator. To use the calculator: Press Menu ( ) to access the main menu. Select Tools ( Select Calculator ( Enter the first number using your keypad and perform one of the following functions: Press the navigation key up for Multiplication (x).

  • Page 134

    Countdown Countdown allows you to enter a future date and time into the phone and then see the amount of days, hours, and minutes until that time is reached. To set up a new countdown: Press Menu ( ) to access the main menu. Select Tools ( Select Countdown ( Note:...

  • Page 135: Using Your Phone's Voice Services

    Sec t ion 2I Using Your Phone’s Voice Services In This Section Activating Voice Recognition Using Voice Dial Using Contacts Voice Memos Phone Status Information My Phone Number Your phone’s Voice Services let you place calls using your voice, store voice reminders, check phone status, and record memos right on your phone.

  • Page 136: Activating Voice Recognition

    Activating Voice Recognition Voice recognition allows you to say commands to perform common functions supported by your phone. There is no voice training required to use the voice recognition feature. You simply say the pre-designated command displayed on your screen in a normal tone of voice to perform the desired function.

  • Page 137: Using Voice Dial

    Using Voice Dial Voice Dial allows you to dial any valid 7- or 10-digit North American phone number or contact entry by speaking the number or name naturally, without pausing. Tips for using Voice Dial: Voice Dial works best in quieter environments. When saying a number (Digit Dialing), speak at a normal speed and say each digit clearly.

  • Page 138

    If the phone asks you, “Did You Say,” followed by the correct name or number, say Yes. If the phone asks you, “Did You Say,” followed by an incorrect name or number, say No. (If there are other alternatives, the phone will prompt you with the next one.

  • Page 139

    Adapting Digit Dial Digit Dialing is speaker independent, which means that no training or adaptation is required. Some users with heavy accents or unusual voice characteristics may find difficulty in achieving high accuracy with speaker independent Digit Dialing, so the Adapt Digits feature allows users to dramatically improve the digit accuracy through adaptation.

  • Page 140

    To adapt Digit Dial to your voice: Press Menu ( ) to access the main menu. Select Voice Service ( Select Settings ( Select Digit Dialing ( Select Adapt Digits ( ). (The phone displays the first digit sequence.) When you are ready to start recording, press .

  • Page 141

    Resetting Digit Dial Adaptation To erase any adaptation and reset Digit Dial to its original state: Press Menu ( ) to access the main menu. Select Voice Service ( Select Settings ( Select Digit Dialing ( Select Reset Digits ( Press to select OK.

  • Page 142: Using Contacts

    Using Contacts Contacts allows you to retrieve contact information for any entry saved in your contact list by saying the full name of the person. To retrieve information using Contacts command: Activate voice recognition by pressing and holding (The phone will prompt you for a command.) Say Contacts.

  • Page 143

    Enabling/Disabling Contact Choice Lists You can customize whether the Contacts feature displays a list of choices for names that sound alike, or brings up information for the first recognized name without displaying a choice list. To enable or disable choice lists for the Contacts command: Press Menu ( ) to access the main menu.

  • Page 144: Voice Memos

    Voice Memos You can use your phone’s voice recognition feature or the main menu option to record brief memos to remind you of important events, phone numbers, or grocery list items. Recording Voice Memos Using Voice Recognition To record a voice memo using voice recognition: Press and hold to activate voice recognition.

  • Page 145

    To record a conversation during a phone call: During a call, select Options ( Select Voice Memo ( ) (A 1 minute counter is displayed on the screen to indicating the amount of time a single voice memo can be recorded.) Tip: Only incoming audio is recorded when selecting voice memo during a call.

  • Page 146

    Reviewing and Erasing Memos To play the voice memos you have recorded: Press Menu ( ) to access the main menu. Select Voice Memo ( Select Review ( ). (The phone displays a list of saved memos, with the first one selected.) Highlight the desired memo and press –...

  • Page 147: Phone Status Information

    Phone Status Information The voice recognition Status option gives you an update on your phone's service, signal strength, and battery level. To retrieve your phone's status information: Press and hold to activate voice recognition. (The phone prompts you to say a voice command.) Wait for the beep and say Status.

  • Page 148: My Phone Number

    My Phone Number You can use your phone’s Voice Services to hear and display your phone number on-screen. Getting Your Phone Number To access your phone number: Press and hold to activate voice recognition. (The phone prompts you to say a voice command.) Wait for the beep and say My Phone Number.

  • Page 149: Using Press & Talk

    Erasing Press & Talk List Entries Updating Press & Talk Lists Managing Press & Talk Settings Your Samsung A820 gives you the ability to quickly connect with other Press & Talk users for “walkie-talkie-style” communication from anywhere, to anywhere on the network available to you.

  • Page 150: Getting Started With Press & Talk

    Getting Started With Press & Talk Press & Talk allows you to enjoy quick, two-way, “walkie-talkie- style” communication with your friends, family, and co-workers. You can make one-to-one or one-to-many calls (up to five others on the same call) to any other Press & Talk user, anywhere on the network available to you.

  • Page 151

    Press & Talk Call Alerts There are several ways your phone alerts you during Press & Talk calls. When you make or receive a Press & Talk call: The phone sounds (depending on the Ringer Type and Ringer Volume setting). The backlight illuminates.

  • Page 152: Making And Receiving A Press & Talk Call

    Making and Receiving a Press & Talk Call Displaying the Press & Talk List From standby mode, press P&Talk ( ) or the Press & Talk button on the side of your phone ( ) to access the Press & Talk List. Tip: The first time you access the list, the Press &...

  • Page 153

    Making a Press & Talk Call (One-to-One Call) You can place a one-to-one Press & Talk call by entering a Press & Talk number or by selecting a contact from the Press & Talk List. To place a Press & Talk call by selecting a contact: Press P&Talk ( ) or press Press Go To (...

  • Page 154

    Continue holding as you speak. (When you are finished speaking, release to allow the other contact to speak. When the other party takes the floor, you will see the speaker’s name and phone number and the text “has floor.”) Note: During a Press &...

  • Page 155

    Making a Press & Talk Call (Group Call) You can make a Press & Talk call to all members in a Group entry, which you have in your Press & Talk List. You can communicate with up to five members at a time. To place a Press &...

  • Page 156

    Making a Press & Talk Call by Entering a Number To place a Press & Talk call by entering a number: From standby mode, enter the Press & Talk number you want to dial. Press to place the Press & Talk call. Continue holding to take the floor and speak.

  • Page 157

    Missed Call Notification for Press & Talk Calls When an incoming Press & Talk call is not answered, the Missed Call Notification screen is displayed. To call the last Missed Press & Talk call: Simply press and hold while the Missed Call Notification is displayed.

  • Page 158

    Receiving a Press & Talk Call To receive a Press & Talk call: Make sure your phone's Press & Talk mode is enabled. (See “Setting Press & Talk Mode” on page 142.) When you receive a Press & Talk call from a contact, “P&Talk Call,”...

  • Page 159

    Press & Talk Options When you use Press & Talk, several user options are available by pressing Options ( ). To select an option, highlight it and press Copy to Contacts to copy a contact to the Personal List. Copy Group appears when you highlight a group. (This option doesn't appear if the entry is already in the Personal List or when you select Personal List/Personal Groups.)

  • Page 160: Adding And Editing Press & Talk Contacts

    Adding and Editing Press & Talk Contacts Copying an Entry to Your Personal List or Personal Group List You can copy an entry to your Personal Lists from several different sources. If the selected entry is already stored in the Personal Lists, the “copy”...

  • Page 161

    Saving a Press & Talk Number When you have finished a Press & Talk call, you will see the Press & Talk number and the text “P&Talk call ended.” on the display. You can save a Press & Talk number from the ending display to your Personal Lists.

  • Page 162

    Adding a New Contact to Your Personal List You can store a total of 200 entries in the Personal List. To add a new Press & Talk contact: Press P&Talk ( ) or press Press Go To ( ), highlight Personal List, and press Select <New Contact>...

  • Page 163

    Adding a New Group to Your Personal Group List You can add new groups to the Personal Group List. Each group can include up to five members. You can enter a group member directly or select the member from the Personal List. To add a new Press &...

  • Page 164

    Tip: You can also add members directly by selecting New Members during step 5 above. Enter the new members’s name and P&Talk number and press Done (left softkey) to save the entry. Editing a Contact in Your Personal List To edit a Personal List contact: Press P&Talk ( ) or press Press Go To (...

  • Page 165

    Editing a Group in Your Personal Group List To edit a group name: Press P&Talk ( ) or press Press Go To ( ), then highlight Personal Groups and press Scroll to the group entry you want to edit and press Options ( Edit to edit the selected group.

  • Page 166

    To edit a group member, scroll to the contact you want to edit and press Options ( Edit to edit a group member's name and phone number. Erase to erase the group member. Add New to add a new group member. Add (Personal) to add a new group member from the Personal List.

  • Page 167: Erasing Press & Talk List Entries

    Erasing Press & Talk List Entries Erasing an Entry in Your Personal List or Personal Group List To erase a contact or a group: From the Press & Talk List, press Go To ( ), then highlight Personal List or Personal Groups and press Scroll to the entry you want to erase and press Options ( Highlight Erase and press...

  • Page 168

    Erasing a Press & Talk List You can erase all entries saved in the Press & Talk List. To erase a Press & Talk List: From the Press & Talk List, press Options ( Highlight Erase P&Talk List and press Select your desired option and press Outgoing Calls to erase all outgoing Press &...

  • Page 169: Updating Press & Talk Lists

    Updating Press & Talk Lists Updating the Personal List To update your Personal List manually through the Press & Talk server: Press Menu ( ) to access the main menu. Select Settings ( Select Press&Talk ( Select List Update ( Managing Press &...

  • Page 170

    Setting Press & Talk Guard This feature enables you to display the warning message when you cannot receive Press & Talk calls. The warning message will appear when you are launching a Web or Java application or sending or uploading your pictures. To set the Press &...

  • Page 171

    Setting an Alert Notification for Press & Talk Calls Your phone can alert you with an audible tone when you receive a Press & Talk call. Press Menu ( ) to access the main menu. Select Settings ( Select Press&Talk ( Select Sounds ( Select Notifications ( Select Once or Repeat and press...

  • Page 172

    Setting the Default View of the Press & Talk List You can select the default Press & Talk List when Press & Talk is launched. To select the default view of the Press & Talk List: Press Menu ( ) to access the main menu. Select Settings ( Select Press&Talk ( Select Default View (...

  • Page 173: Section 3: Service Features

    Section 3 Service Features...

  • Page 175: Service Features: The Basics

    S e c t i o n 3 A Service Features: The Basics In This Section Using Voicemail Using Text Messaging Using Caller ID Responding to Call Waiting Making a Three-Way Call Using Call Forwarding Viewing Missed Events Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your wireless service.

  • Page 176: Using Voicemail

    Using Voicemail Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: Press and hold Follow the system prompts to:...

  • Page 177: Voicemail Notification

    Voicemail Notification There are several ways your phone alerts you of a new message: By displaying at the top of your screen. By displaying a message on the screen. By sounding the assigned ringer type. By the LED blinking red. New Voicemail Message Alerts When you receive a new voice message, your phone alerts you and prompts you to call your voicemail.

  • Page 178

    Retrieving Your Voicemail Messages You can review your messages directly from your phone or from any other touch-tone phone. To dial from your phone, you can either speed dial your voicemail or use the menu keys. Using One-Touch Message Access Press and hold .

  • Page 179

    Voicemail Button Guide Here’s a quick guide to your keypad functions while listening to voicemail messages. For further details and menu options, see “Voicemail Menu Key” on page 175. Date/Time Send Reply Advance Replay Rewind Forward Erase Call Back Save Cancel Help Skip...

  • Page 180

    Setting Up Group Distribution Lists Create up to 20 separate group lists, each with up to 20 customers. Press and hold to access your voicemail. (If your voicemail box contains any new or saved messages, press to access the main voicemail menu.) Press to change your Personal Options, following the system prompts.

  • Page 181

    Voicemail-to-Voicemail Message Reply Reply to a voice message received from any other voicemail user. After listening to a voice message, press Follow the voice prompts to record and send your reply. Voicemail-to-Voicemail Message Forwarding Forward a voice message, except those marked “Private,” to other voicemail users.

  • Page 182

    Extended Absence Greeting When your phone is turned off or you are off the network available to you for an extended period, this greeting can be played instead of your normal personal greeting. From the main voicemail menu, press Personal Options. Press for greetings.

  • Page 183

    Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure. Listen Envelope Information Reply Advance 8 Seconds Replay Rewind Forward Message Erase Callback Save...

  • Page 184

    Autoplay Message Date & Time On/Off Change Pass code Group Distribution List Return to Personal Options Menu Greetings Personal Greetings Name Announcement Extended Absence Greeting Return to Personal Options Menu Expert Mode (On/Off) Place a Call Disconnect Section 3A: Service Features: The Basics...

  • Page 185: Using Text Messaging

    Using Text Messaging With Text Messaging, you can use a person’s wireless phone number to send instant text messages from your phone to their messaging-ready phone – and they can send messages to you. When you receive a new message, it will automatically display on your phone’s screen.

  • Page 186

    Compose a message using one of the following methods: To type a message, use your keypad to enter your message. Use to select a character input mode. (See “Entering Text” on page 34.) To use a preset message, a recent message, or an emoticon select Options ( ) and select Preset Msg (...

  • Page 187

    Accessing Text Messages To read a text message: When you receive a text message, it will automatically appear on your phone’s main display screen. Use your navigation key to scroll down and view the entire message. To reply to a text message: While the message is open, select Reply ( Compose your reply or use the preset or recent messages or icons.

  • Page 188

    Using Preset (Canned) Messages Preset messages make sending text messages to your friends, family, and co-workers easier than ever. To add and/or edit preset messages: Press Menu ( ) to access the main menu. Select Messaging ( Select Settings ( Select Preset Messages ( Highlight an empty location and select Add New ( –...

  • Page 189: Using Caller Id

    Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: Press...

  • Page 190: Responding To Call Waiting

    Responding to Call Waiting When you’re on a call, Call Waiting alerts you of incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available and you are in digital mode). To respond to an incoming call while you’re on a call: Press .

  • Page 191: Making A Three-way Call

    Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Enter a number you wish to call and press Once you have established the connection, enter the second number you wish to call and press .

  • Page 192: Using Call Forwarding

    Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: Press Enter the area code and phone number to which your future calls should be forwarded.

  • Page 193: Data Services

    Sec tion 3B Data Services In This Section Data Services Applications Getting Started With Data Services Messaging Downloading Premium Services Content Exploring the Web Data Services FAQs Data Services brings you clarity you can see and hear with advanced multimedia services. These features – including messaging, games, downloadable ringers and screen savers, and portable Web access –...

  • Page 194: Data Services Applications

    Data Services Applications Here is a brief list of the applications available through your wireless phone. For more information, please contact STi Mobile. Messaging – Send and receive emails and chat on your phone. Games – Play exciting games with full-color graphics, sound, and vibration.

  • Page 195: Getting Started With Data Services

    Data Services, including managing your user name, launching a Web connection, and navigating the Web with your Samsung A820. Your User Name When you buy a phone and sign up for service, you're automatically assigned a User name, which is typically based on your wireless phone number.

  • Page 196

    Launching a Data Connection To launch a data connection: Press Menu ( ) to access the main menu. Select Web ( ). (Your data connection will launch and the home page will display.) Note: If Net Guard is enabled and displayed (see page 189), press right softkey) to continue and launch the Web.

  • Page 197: Net Guard

    Net Guard When you first connect to the Web, the Net Guard will appear to confirm that you want to connect. This feature helps you avoid accidental connections. You can disable the Net Guard in the future by selecting Always Auto-Connect when the Net Guard is displayed.

  • Page 198

    Connection Status and Indicators Your phone's display lets you know the current status of your data connection through indicators which appear at the top of the screen. The following symbols are used: Your data connection is active (data is being transferred);...

  • Page 199

    Navigating the Web Navigating through menus and Web sites during a data session is easy once you've learned a few basics. Here are some tips for getting around: Softkeys During a data session, the bottom line of your phone's display contains one or more softkeys.

  • Page 200

    Selecting Once you've learned how to use softkeys and scroll, you can start navigating the Web. To select on-screen items: Use the navigation key to highlight the desired item, then press the desired softkey button (or press Tip: You’ll find that the left softkey is used primarily for selecting items.

  • Page 201: Messaging

    Messaging Accessing Messaging You can send and receive emails and text messages and participate in Web-based chatrooms right from your wireless phone. Messaging allows you to stay connected to friends, family, and co-workers 24 hours a day anywhere on the network available to you.

  • Page 202

    Accessing Instant Messaging Data services also provides you with access to popular instant messaging (IM) clients. To access instant messaging clients from your phone: From the home page, select Messaging ( Select Instant Messaging ( Select an IM provider. Use your keypad to enter the required sign in information for the selected provider, such as user name and/or password.

  • Page 203

    Highlight a category, press Go, and select Enter. (You will see a disclaimer for Wireless Chat after entering the room.) Select I agree ( ) to enter the Chat menu. Use your keypad to enter a nickname and select Enter. Select a chatroom from the menu (for example, “Friends”...

  • Page 204: Downloading Premium Services Content

    Downloading Premium Services Content With data services and your new Samsung A820, you have access to a dynamic variety of Premium Service content, such as downloadable Games, Ringers, Screen Savers, and other applications. (Additional charges may apply.) The basic steps required to access and download Premium Service content are outlined below.

  • Page 205

    Selecting an Item to Download You can search for available items to download in a number of ways: Featured displays a rotating selection of featured items. Categories allows you to narrow your search to a general category, such as Movie/TV Themes for Ringers or College Logos for Screen Savers.

  • Page 206

    Select an option to continue: Select Listen or View to listen to a ringer or display a screen saver. Select Run to launch a game or an application. Select Set As to assign a ringer or a screen saver to a phone task.

  • Page 207: Exploring The Web

    Exploring the Web With Web access on your wireless phone, you can browse full-color graphic versions of your favorite Web sites, making it easier than ever to stay informed while on the go. Follow sports scores and breaking news and weather and shop on your phone anywhere on the network available to you.

  • Page 208

    Opening the Browser Menu The browser menu may be opened anytime you have an active data session, from any page you are viewing. To open the browser menu: Press the right softkey. (The browser menu will display in a drop-down list.) Options available under the browser menu include: Home returns the browser to the home page.

  • Page 209

    Revert to default homepage changes the current homepage back to the default homepage URL. Font Size allows you to change the font size. Color allows you to change the color scheme in the browser. Show Images allows you to turn on or off images displayed in the browser.

  • Page 210

    Accessing a Bookmark To access a bookmark: Press to open the browser menu. Select View Bookmarks ( Scroll to highlight the bookmark you’d like to access and select Go to ( ) to go to the Web site (or press the number corresponding to the bookmark you wish to access).

  • Page 211

    Going to a Specific Web site To go to a particular Web site by entering a URL (Web site address): Press to open the browser menu. Select Go to URL ( Use your keypad to enter the URL of the Web site you wish to go to and press Press again to go to the Web site.

  • Page 212: Data Services Faqs

    Data Services FAQs How will I know when my phone is ready for data services? Your user name will display in the phone number under Phone Info. listing in your phone’s Settings menu. How do I sign-in for the first time? You are automatically signed in to access data services when you turn on your phone.

  • Page 213

    When is my data connection dormant? If no data is received for 10 seconds, the connection goes dormant. When the connection is dormant, voice calls are allowed. (The connection may become active again quickly.) If no data is received for an extended period of time, the connection will terminate.

  • Page 215: Section 4: Safety And Warranty Information

    Section 4 Safety and Warranty Information...

  • Page 217: Safety

    S e c t i o n 4 A Safety In This Section Getting the Most Out of Your Reception Maintaining Safe Use of and Access to Your Phone Caring for the Battery Acknowledging Special Precautions and the FCC Notice Owner’s Record Phone Guide Proprietary Notice Intellectual Property...

  • Page 218: Getting The Most Out Of Your Reception

    Getting the Most Out of Your Reception Keeping Tabs on Signal Strength The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon.

  • Page 219

    Maintaining Your Phone’s Peak Performance There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. Speak directly into the mouthpiece. Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery.

  • Page 220: Maintaining Safe Use Of And Access To Your Phone

    Maintaining Safe Use of and Access to Your Phone FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE Using Your Phone While Driving Talking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions.

  • Page 221

    Turning Off Your Phone Before Flying Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.

  • Page 222: Caring For The Battery

    Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your battery’s performance. Use only authorized batteries and battery chargers. These chargers are designed to maximize battery life. Using other batteries or chargers voids your warranty and may cause damage. In order to avoid damage, charge the battery only in temperatures that range from 32°...

  • Page 223: Acknowledging Special Precautions And The Fcc Notice

    Acknowledging Special Precautions and the FCC Notice FCC Notice This phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (propane or butane) must comply with the National Fire Protection Standard (NFPA-58).

  • Page 224

    SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. The highest reported SAR values of the Samsung A820 (SPH-a820) are: AMPS mode (Part 22): Head: 1.460 W/kg; Body-worn: 0.769 W/kg PCS mode (Part 24): Head:1.420 W/kg;...

  • Page 225: Owner's Record

    Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: Samsung A820 (SPH-a820) Serial No.: Phone Guide Proprietary Notice...

  • Page 226: Intellectual Property

    Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating thereto (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.

  • Page 227: Disclaimer Of Warranties; Exclusion Of Liability

    EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE;...

  • Page 228: Sti Mobile Limitations Of Liability

    STi Mobile Limitations of Liability Mutual Waivers and Limitation of Liability BY ENTERING INTO THIS AGREEMENT, YOU AND WE ARE WAIVING IMPORTANT RIGHTS. YOU AGREE OUR MAXIMUM LIABILITY TO YOU UNDER ANY THEORY (INCLUDING BUT NOT LIMITED TO FRAUD, MISREPRESENTATION, BREACH OF CONTRACT, PERSONAL INJURY, OR PRODUCTS LIABILITY) IS LIMITED TO A REFUND OR REBATE OF CHARGES YOU HAVE PAID OR OWE US.

  • Page 229: Sti Mobile Terms And Conditions

    STi Mobile Terms and Conditions This agreement for prepaid wireless service between you and STi Mobile and Affiliates sets your and our legal rights. These STi Mobile Terms and Conditions govern the use of your service and the unit you have purchased.

  • Page 231: Manufacturer's Warranty

    Manufacturer’s Warranty In This Section Standard Limited Warranty Your Samsung A820 has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section.

  • Page 232: Standard Limited Warranty

    Standard Limited Warranty What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P. (“SAMSUNG”) warrants to the original purchaser (“Purchaser”) that SAMSUNG's Phones and accessories (“Products”) are free from defects in material and workmanship under normal use and service for the period commencing upon the date of...

  • Page 233

    (ii) any of the seals on the battery are broken or show evidence of tampering, or (iii) the battery has been used in equipment other than the SAMSUNG phone for which it is specified. What are SAMSUNG's Obligations? During the applicable...

  • Page 234

    What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE PRODUCT “AS IS,” AND SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR...

  • Page 235

    THE LAW PERMITS. THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT. SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE...

  • Page 236

    SAMSUNG. Accordingly, additional statements such as dealer advertising or presentation, whether oral or written, do not constitute warranties by SAMSUNG and should not be relied upon. Samsung Telecommunications America, L.P. 1301 E. Lookout Drive Richardson, Texas 75082...

  • Page 237: Index

    Index Contact - Adding an Entry 104 Contacts 103–113 - Adding a Phone Number Numerics 3-Way Calling 183 Dialing From 32 Erasing 69 Contacts - Editing a Phone Abbreviated Dialing 31 Number 109 Activating Voice Recognition Contacts - Editing an Entry Airplane Mode 57 Contacts - Entry Options 108 Alarm Clock 120...

  • Page 238

    Phone Number - Finding 29 Phone Number - With Pauses Email 193 Entering Text 34–37 Phone Settings 39–62 ABC Mode 36 Auto-Answer Mode 61 Emoticons 37 Call Answer Mode 60 Numbers 37 Display Settings 48–51 PresetMessages 37 Launch Pad 60 Recent Messages 37 Location Settings 52 Symbols 37...

  • Page 239

    Task List 123 Text Greeting 48 Text Messaging 177–180 Three-Way Calling 183 TTY Use 58–59 Turning Your Phone On and Off 17 Unlocking Your Phone 65 Voice Memo 136 Voice Services 127–140 Voice-Activated Dialing 129 Voicemail Menu Key 175 Options 171 Retrieving 170 Setting Up 5, 168 Volume 44...

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