Troubleshooting - RCA RCU1010 User Manual

Troubleshooting

PROBLEM
The touchscreen does not show anything you
touch it or when you press the SETUP
or BACKLIGHT keys.
The remote does not operate your audio or
video components.
You have problems programming a TV/VCR or
TV/DVD combination unit.
Your VCR is not recording.
You have trouble changing the channels on
your TV.
The LCD SELECT key is not responding.
The LCD EXIT key does not respond during the
MACRO or LEARN process.
The IR Learning or SmartMacro processes cannot
be completed successfully.
30
SOLUTION
Replace the batteries with four new
•
AAA alkaline batteries.
Check to make sure the batteries are
•
properly installed.
Try all code programming procedures with
•
all the codes from the appropriate part of
the Code Lists.
Make sure the remote is in the correct mode for
•
the component you are attempting to control
(TV, VCR, DVD, etc.)
Make sure the remote is pointed at the
•
component being operated.
Try the VCR or DVD code for your brand.
•
Some combination units, however, may require
both a TV and a VCR or DVD code for full
operation. To do this, program the TV code
under the TV key and the VCR or DVD under
the VCR or DVD key.
As a safety feature on your remote, you must
•
press the LCD RECORD key twice.
If your original remote requires the ENTER
•
key to be pressed after a channel is selected,
press the LCD ENTER key on the RCU1010
to select the channel.
Try using the LCD MENU, GUIDE, or
•
ENTER key to make the selection.
Press and release the SETUP key repeatedly
•
until the Exit Setup Screen appears. Press the
LCD OK key.
Replace batteries in the RCU1010 and the
•
remote from which you are trying to learn.
The distance between the remotes should be
•
approximately 2-3 inches.
Do not conduct the Learning process near
•
an incandescent lamp.
The memory capacity is full (20 Learned
•
commands for each of the nine modes).
The original remote may not be compatible
•
with the Learning procedure.