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Summary of Contents for Rose electronics UltraMatrix Remote 2
- Page 1 UltraMatrix Remote 2 DIGITAL KVM IP MATRIX SWITCH INSTALLATION AND OPERATIONS MANUAL 10707 Stancliff Road Phone (281) 933-7673 Houston, Texas 77099 www.rose.com...
- Page 3 LIMITED WARRANTY Rose Electronics warrants the UltraMatrix™ Remote 2 to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below.
- Page 4 Installing the UltraMatrix Remote 2 consists of configuring the unit to be compatible with your existing network, connecting the unit to a local KVM station, to your network. Once connected you have full control of the selected computer provided your security profile permits it.
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Page 5: Table Of Contents
Package Contents ........................................3 Rose Electronics Web site ......................................3 System Overview ..........................................4 UltraMatrix Remote 2 Models ......................................5 UltraMatrix Remote 2 Installation – Single Unit ................................6 Connecting the KVM station ......................................6 Connecting the Computers / Servers....................................7 Connecting to the network ........................................7 Bus / Ring Configuration ........................................9 Unit Configuration ...........................................10... - Page 6 Figure Page # Figure 1. UltraMatrix Remote 2 Models.................................... 5 Figure 2. Single Unit Installation (KVM) ................................... 6 Figure 3. Single Unit Installation (Computers).................................. 7 Figure 4. Single Unit Installation (Network) ..................................7 Figure 5. Bus Configuration......................................9 Figure 6. Ring Configuration ......................................9 Figure 7.
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Page 7: Introduction
1,000 devices from a single KVM stations. Reliability, security, flash memory technology, state of the art KVM switching technology, and other features ensure the UltraMatrix Remote 2 will streamline your data center or server room and simplify the maintenance, access and updating of your systems. -
Page 8: Features
Connect to remote devices locally, from any workstation on your network or over the internet using a web browser and the very secure VNC Viewer. Local KVM port for configuring the UltraMatrix Remote 2 and direct access to the connected devices Video resolution up to 1600 x 1200... -
Page 9: Cable Requirements
Remote 2 and the equipment used for the local KVM station. A KVM cable is needed for the local KVM station, a CPU cable for each device connected to the UltraMatrix Remote 2, expansion cables if the system is expanded in a BUS or RING configuration, and a cable to connect the unit your network. -
Page 10: System Overview
HR can modify it. The installation and configuration section explains all the features and functions of the UltraMatrix Remote 2 and how to customize it to fit your business needs. The UltraMatrix Remote 2 is designed with the highest regard for security. Remote access requires a user ID and password. -
Page 11: Ultramatrix Remote 2 Models
RP2-1R2X16U/2 – RE2-1R2X16U/2 RP2-2R2X16U/2 – RE2-2R2X16U/2 RP4-1R4X16U/2 – RE4-1R4X16U/2 RP4-2R4X16U/2 – RE4-2R4X16U/2 RP4-4R4X16U/2 – RE4-4R4X16U/2 Note: Model part numbers RPx-xxxxx/2 are PC / Unix models REx-xxxxx/2 are Multi-platform models Figure 1. UltraMatrix Remote 2 Models ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 12: Ultramatrix Remote 2 Installation - Single Unit
Connect the DB25M end of the KVM adapter cable to the KVM DB25F port on the rear panel of the UltraMatrix Remote 2 unit. Depending on the model, 2 to 4 KVM stations can be connected to the UltraMatrix Remote 2’s KVM ports. -
Page 13: Connecting The Computers / Servers
Connecting the Computers / Servers Connect each computer to the UltraMatrix Remote 2 using the appropriate CPU adapter cable designed to interface to the type of computer being connected (PS/2, Unix, SUN, DEC, Apple, etc). Connect the DB25M end of the CPU adapter cable to the desired DB25F CPU port on the rear panel of the unit. - Page 14 Perform the below steps for all computers that will be connected. It is recommended that all computers be powered off. When a computer is connected and then booted, the UltraMatrix Remote 2 will automatically determine the keyboard and mouse types used for that computer and no pre-configuration is needed.
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Page 15: Bus / Ring Configuration
UltraMatrix “E” series models. The expansion units should have the same number of CPU ports as the main UltraMatrix Remote 2 unit has. If the main unit has 8 CPU ports, the expansion units should also have 8 CPU ports. -
Page 16: Unit Configuration
Unit Configuration IP Input Module Configuration When you access the UltraMatrix Remote 2 unit from a local KVM station for the first time, the unit and network must be configured. The configuration consists of three main screens: 1. Configuring the Unit 2. -
Page 17: Logoff
Selecting Logoff will close your current session and display the screensaver. Restore mouse functions Using a keyboard and monitor directly connected to the UltraMatrix Remote 2, log on and then press the hotkey sequence <Ctrl> <Alt> <C> to view the options menu. (Does not apply if using a USB mouse.) 1. -
Page 18: Access Mode
Click on the Unit tab to enter the unit information. Click on the Network tab to enter the network information. Click on the Reset Configuration tab to reset the unit to factory defaults. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 19: Local Unit Configuration Menu
Use the left and right arrow keys to select the correct time and date. The time entry uses the 24 hour clock notation. The internal real time clock will continue to run for roughly one week without power to the UltraMatrix Remote 2, after that it will be lost and require resetting. -
Page 20: Network Configuration
Media Access Control Address – this is the unique and unchangeable code that was hard coded within your UltraMatrix Remote 2 unit when it was built. It consists of two 6-digit hexadecimal (base 16) numbers separated by colons. A section of the MAC address identifies the manufacturer, while the remainder is effectively the unique electronic serial number of your particular unit. -
Page 21: Secure Keys Generation
Periodically, a new star character will be added to the bar as the random data are accepted as part of the new encryption key. When the bar is full, the final encryption keys for your UltraMatrix Remote 2 will be created –... -
Page 22: Remote Configuration
Figure 14. Remote Connection Connecting to the UltraMatrix Remote 2 unit remotely uses the easy to use and very secure VNC Viewer. The VNC viewer can be downloaded directly from the unit and installed on the remote computer (See Appendix F). The Java VNC Viewer option installs a small temporary Java applet on the connecting computer to establish communication and access. -
Page 23: User Accounts
Account #1 is the admin account. Enter User name, password. Tick/un-tick the Local and Remote options that are appropriate to the user. Allows you to modify unit settings within the UltraMatrix Remote 2. You can define the Unit Configuration... -
Page 24: Unit Configuration
Use the arrow buttons to match the keyboard layout expected by the host system. Admin Password Enter the password that will be used to gain administrator access to the UltraMatrix Remote 2. There can only be one admin user and only that user is given access to the configuration menus. - Page 25 A value of 0 will disable the timeout. Protocol timeout Sets the time period by which responses should have been received to outgoing data packets. If the stated period is exceeded, then a connection is considered lost and terminated. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
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Page 26: Time And Date Configuration
Use the left and right arrow keys to select the correct time and date. The time entry uses the 24 hour clock notation. The internal real time clock will continue to run for roughly one week without power to the UltraMatrix Remote 2, after that it will be lost and require resetting. -
Page 27: Figure 16. Remote Network Configuration
Use DHCP When Use DHCP is selected the UltraMatrix Remote 2 will attempt to locate a DHCP server on the network. If the server is located, it will supply to the UltraMatrix Remote 2, an IP address, an IP network mask and a Gateway address. -
Page 28: Hosts Configuration
The Host Configuration menu allows you to configure various details for each of the host systems that are connected to the UltraMatrix Remote 2. Each of the 128 entries can be configured with a name, the permitted users, and the hot key combinations to switch to each host system. -
Page 29: Logging And Status
Logging and Status The logging and status screen provides various details about the user activity on the UltraMatrix Remote 2 Note: The log has a maximum capacity of 1000 event lines. After 1000 entries, the oldest entries are overwritten. If log data are important to your installation, ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system. -
Page 30: Kvm Switch Module Configuration
The text box at the bottom of the menu screen provides a brief explanation of the menu option selected. The following pages explain the UltraMatrix Remote 2 menus and the options available. Save the changes made to any menu. If not saved, the changes will be lost when power is removed from a Unit. -
Page 31: Configure System Menu
Starting computer number (Default: 1) The “Starting computer number” defines to the system, the first CPU port number for a particular UltraMatrix Remote 2 that is configured in an expanded topology. Switch #1’s starting computer number is always 1. -
Page 32: Keyboard Settings" Selections
[Enter]. The color selections will display showing the solid and transparent color choices. Use the arrow keys to select the desired color and press [Enter]. The color choices are: Black Green Yellow (Solid or transparent) Blue Magenta Cyan White NOTE: Do not set the background and text colors the same. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 33: Configure Computer Menu
Enter the new computer name and press enter. It is recommended that the computer names entered are the same as the names entered in the Host configuration section of the Input Module configuration. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 34: Keyboard / Mouse
If “Login” is selected, the KVM user must login with their user ID and password to gain access to the KVM station. Figure 23. Configure KVM Menu ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 35: Configure Profile
[Enter]. An input box will display. Type in a new share value in seconds and press [Enter]. Valid share values are 0 to 9999 seconds. The share value is only valid if the profile mode is share. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 36: Configure Group
When a user logs on to a KVM station, their assigned profile is validated. This profile defines which group has been assigned (which computers can be accessed), what mode the user can connect to the computers with (view, share, control, private), the share time, scan time, and logout time. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 37: Configure Language
The system status display is a very powerful and useful tool when monitoring, expanding, troubleshooting, or reconfiguring a system. The status screen displays reported information from all CPU cards in the system. Figure 27. Status display ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 38: Save Menu
Figure 28. Save menu To save the settings, select save and press [Enter]. The UltraMatrix remote 2 will check and display how many CPU cards in the system to update. This is the total number of CPU cards (RS232 ports) in the system not counting the one the KVM station is connected to. -
Page 39: Remote System Operation
Prefer off - This setting will configure an un-encrypted link if the UltraMatrix Remote 2 will allow it, otherwise it will be encrypted. Prefer on - If the UltraMatrix Remote 2 allows it, this setting will configure an encrypted link, otherwise it will be un- encrypted. -
Page 40: Vnc Viewer Toolbar
When you move the cursors off of the host computer’s desktop onto the remote computer’s desktop, a single arrow cursor will be present for local cursor activity. The first time you connect to the UltraMatrix Remote 2 or switch CPU ports the cursors may be out of sync. Click on the Calibration tab on the toolbar and calibrate the Video + Mouse. -
Page 41: Control Tab
‘Ctrl + F12’ to invoke the KVM switch module’s OSD would be expressed as: +-Ctrl+-F12 ‘Ctrl + Esc’ to invoke the KVM switch module’s CPU port selection window would be expressed as: +-Ctrl+-Esc ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 42: Host Tab
Note: To maximize performance, the threshold level is automatically increased by 50% when a slow link is detected. Note: If the UltraMatrix Remote 2 is used with additional KVM switches, the threshold needs to be higher than 32 due to the significant amounts of ‘noise’ that these switches introduce. The UltraMatrix Remote 2 configuration should detect such noise and adjust the threshold accordingly. -
Page 43: Share Tab
The shared feature allows you to either share the connection with up to 4 simultaneous users or select the private mode, which inhibits other users from accessing the UltraMatrix Remote 2. In the shared mode, connected users all see and control the same computer simultaneously. Keyboard and mouse activity is on a first come, first serve basis. -
Page 44: Switching Using The Serial Port
CPU port for and press [Enter]. Save the changes to flash memory. Once saved, that CPU port is configured for serial support. Computer 4 is configured for serial support at 9600 baud. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... - Page 45 The page up and page down keys allow you to scroll the incoming pages in the four page scroll buffer. The F12 key clears the screen. UltraMatrix Remote Serial CPU port #8 Device configured for serial Function Network CPU’s Local Remote Workstation ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
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Page 46: Troubleshooting
Check the network settings. Check that the user’ network address has not been excluded in the IP access control section. If the UltraMatrix Remote 2 is situated behind a firewall, check that the relevant ports are being allowed through the firewall and are being correctly routed. - Page 47 Monitor not capable of syncing to video selected, upgrade monitor. Cable is defective; try using cable from another computer if problem goes away cable is defective. Port on UltraMatrix Remote 2 is defective; try using another port on UltraMatrix Remote 2. If problem goes away port is defective.
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Page 48: Maintenance And Repair
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through Friday. Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 49: Safety
Whenever it is likely that the protection has been impaired, disconnect the power cord until the ground has been restored. Servicing There are no user-serviceable parts inside these products. Only service-trained personnel must perform any servicing, maintenance, or repair. The user may adjust only items mentioned in this manual. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 50: Appendix A – General Specifications
Video Bandwidth 150 MHz Controls All controls are performed using an On-screen menu system Indicators Chassis Electro-galvanized steel, black powder coated Environmental 0° - 45°C, 32° - 113°F Humidity 5% to 80% non-condensing ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 51: Appendix B – Parts And Cables
= 19”, 23”, 24” – (1U, 8 port model, B Chassis) RM-UCnn nn = 19”, 23”, 24” – (2U, 16 port model, C Chassis) (1U chassis) nn= 19”, 23”, or 24” (2U chassis) nn= 19”, 23”, or 24” ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 52: Appendix C – Rack Mounting
Four 6 - 32 x 3/8” flat head mounting screws To rack mount your UltraMatrix Remote 2 unit, attach the two rack mounting brackets to your Unit with the short flange against the Unit using the four screws provided. Secure the mounting brackets to the rack using the appropriate size bolts, nuts and lock washers. -
Page 53: Appendix E – Ip Access Control
192.168.142.64 to 192.168.142.95. The mask needed to accomplish this would be: 255.255.255.224 When you look at the mask in binary, the picture becomes a little clearer. The above mask has the form: 11111111.11111111.11111111.11100000 ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... - Page 54 In the access control list, click on the entry to be moved. Click the Up or Down buttons as appropriate. To edit/remove access control entries In the access control list, click on the appropriate entry. Click either the Edit or Remove button as appropriate. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
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Page 55: Appendix F – Vnc Viewer Options
Appendix F – VNC Viewer Options When you are connecting to the UltraMatrix Remote 2 unit using the VNC viewer, a number of options are available. Click the Options… button There are six tabbed pages of options: Color/Encoding Auto select... - Page 56 Preserve Aspect Ratio When ticked, maintains a consistent ratio between the horizontal and vertical dimensions of the screen image. Inputs These feature do not apply to the UltraMatrix Remote 2 unit installations. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
- Page 57 Try Single Sign-On if server allows it This option does not apply to UltraMatrix Remote 2 unit. Enable file transfer This feature does not apply to the UltraMatrix Remote 2 unit installations. Identities This feature helps your VNC viewer to confirm that a revisited UltraMatrix Remote 2 unit is genuine and not another device masquerading as an UltraMatrix Remote 2.
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Page 58: Appendix G – Vnc Viewer Window Options
Used for fast network connections where a second, “predictor” cursor is not required. Ctrl, Alt, Send F8, Send Ctrl-Alt-Del Sends the selected key press(es) to the UltraMatrix Remote 2 and the host system. This is necessary because certain keys and key combinations are trapped by the VNC viewer. -
Page 59: Appendix H – Browser Viewer Options
Appendix H – Browser viewer options When you are connecting to the UltraMatrix Remote 2 unit using a Web browser and the VNC applet, a number of options are available. Click the Options… button There are four options pages: Encoding and color level... -
Page 60: Appendix I – Supported Video Modes
Appendix I – Supported Video Modes The following video modes are supported and can be automatically configured by the UltraMatrix Remote 2. If a recognized video mode cannot be found, the UltraMatrix Remote 2 will gradually change some of the key parameters to discover whether a video lock can be achieved. -
Page 61: Appendix J – Valid Hotkey Codes
“scr” and even “sc” all provide an identifiable match for “ScrollLock” whereas “en” could not be used because it might mean “Enter” or “End” (“ent” would be suitable for “Enter”). Note: Hotkey sequences and abbreviations are not case sensitive. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 62: Appendix K – Video Distance Table
3- Very acceptable; Images clear, small reflections around colored letters 2- Acceptable: Slightly fuzzy images, readable text, acceptable usage for short periods of time, can cause eye fatigue. 1- Unusable; images smeared, text not easily readable. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 63: Appendix L – Bus Configuration
5. Which KVM station will be #1, #2, and so on. 6. The “Starting computer” number for each Unit. 7. The number of computers, or “Maximum computers”, that the UltraMatrix Remote 2 will be managing. The “Starting computer” and “Maximum computers” values are determined as follows: Starting computer The “Starting computer”... - Page 64 8. Verify that the block of system CPU ports from Unit #2 is recognized on the status screen. If Unit #2 is a 16-port switch, computers 17–20, 21–24, 25–28, and 29–32 will be highlighted. ULTRAMATRIX REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
- Page 65 When all computers are connected to the KVM switches and functioning properly, the basic installation of a “BUS” configuration is complete. Local and remote connections to UltraMatrix Remote 2 can switch to any computer in the system.
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Page 66: Appendix M – Ring Configuration
In a “RING” configuration, users on any KVM station in the ring can access all the computers in the system on a first-come-first-serve basis. Units used for expansion should be UltraMatrix “E” series KVM switches with the same configuration and the main UltraMatrix Remote 2 unit. Unit #3... - Page 67 Remote 2 switches that jumper JP1 was removed. All other switches should have power off at this time. 4. Make sure a KVM station is connected to UltraMatrix Remote 2 #1, KVM #1. 5. Turn on all KVM stations video monitors and apply power to all switches. (Wait for the internal diagnostic check to complete and fade out).
- Page 68 NOTES...
- Page 70 10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 WWW.ROSE.COM...
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