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You can solve many common freezer problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before calling
a service technician.
Problem
Freezer does not operate.
Compressor turns on and off
frequently.
Vibrations
The freezer seems to make
too much noise.
The door will not close
properly.
If your freezer shows other symptoms than those described above, or if you have
checked all items listed as the cause and the problem still exists, then call SUMMIT®
Customer Service at
TROUBLESHOOTING
Possible Cause
Not plugged in.
The circuit breaker has tripped or fuse has blown.
The thermostat is turned off.
The room temperature is warmer than normal.
A large amount of food has been added to the freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The freezer does not have the correct clearances.
Check to be sure that the freezer is level.
The rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling sounds
caused by the flow of refrigerant in your unit.
Contraction and expansion of the inside walls may cause
popping and crackling noises.
The freezer is not level.
The freezer is not level.
The door was reversed and not properly re-installed.
The gasket is dirty.
The shelf is out of position.
1-800-932-4267
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