Troubleshooting - Hoover Vacuum Cleaner Owner's Manual

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,
take it to a sevice center prior to continuing use.
To reduce risk of personal injury - Unplug before cleaning or servicing
probleM
Vacuum cleaner
won't pick up
Dust escaping
from the vacuum
The vacuum
cleaner not run
Power nozzle
agitator brushroll
won't run
Nozzle won't pick
up
Accessories won't
pick up properly

4. troublesHootinG

warninG
!
possible Cause
1. The filters may be clogged
2. The dirt cup is full or blocked. 2. Refer to Maintenance section regarding the
3. Dirt cup may be incorrectly
installed.
1. The filters may not be
installed correctly.
2. The dirt cup may be
incorrectly installed.
3. The filters may be clogged:
1. It may not be plugged into the
electrical outlet correctly.
2. The electrical outlet may not
be working.
3. The motor Thermostat may
have tripped.
1. Hose power cord not firmly
plugged in.
2. Broken or worn belt.
3. Brushroll switch set to "OFF". 3. Set Brushroll switch to "ON".
4. Thermal Protector activated.
1. Blockage in nozzle connector. 1. Remove blockage.
2. Agitator brushroll not running. 2. See section "Agitator brushroll won't run"
3. Agitator brushroll brushes
worn.
1. The accessory may be
blocked.
!
possible solution
1. Refer to Maintenance section regarding the
filters - p. 9
dirt cup - p. 8
3. Refer to Maintenance section regarding the
dirt cup - p. 8
1. Refer to Maintenance section regarding the
filters - p. 9
2. Remove the Dirt Cup from the unit by
pressing the Dirt Cup Release Button and
reattach it to the unit, ensuring it is locked
firmly back into place.
3. Refer to Maintenance section regarding the
filters - p. 9
1. Ensure that the plug is pushed into the
electrical outlet securely.
2. Check the fuse or breaker in home and
consult an electrician.
3. Switch off and unplug the vacuum cleaner.
Leave for 30 minutes before switching the
vacuum cleaner back on.
1. Plug firmly into receptacle on cleaner base.
2. Replace belt.
4. See "Service" section in manual.
3. Replace brushes.
1. Refer to Maintenance section regarding
clearing blockages - p. 10
12