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Chapter 11
Troubleshooting
Maintenance
Aside from normal care in handling and use, your Artis requires no regular maintenance.
Clean with a soft cloth dampened with water. Never use abrasives or solvents as they may
damage the unit's paint, markings and display lens. There are no batteries inside to replace—
ever. Instead of volatile SRAM used in most other instruments, your Artis uses nonvolatile
Flash Memory for storage, which retains information without power.
Common Problems
Below is a list of the most commonly encountered problems and diagnoses for each.
Power Problems
This is the normal power-up sequence:
1. The display backlight turns on.
2. "Loading..." appears on the display for a few seconds.
3. The Artis enters Program Mode with Program 1 or the Category Default Program for
the Piano1 category selected.
If nothing at all happens when you turn the power switch on, check if one of the following
might be the issue:
The power cable is not plugged
securely into the wall outlet.
The power cable is not plugged
securely into the Artis power jack.
Plug the power cable securely into the wall
outlet.
Plug the power cable securely into the Artis
power jack.
Troubleshooting
Maintenance
11-1
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