ILX Lightwave LDT-5525 User Manual page 6

Comments, Suggestions, and Problems
To ensure that you get the most out of your ILX Lightwave product, we ask that you direct any
product operation or service related questions or comments to ILX Lightwave Customer Support.
You may contact us in whatever way is most convenient:
When you contact us, please have the following information:
Description or sketch of what
is connected to the ILX
Lightwave instrument:
Description of the problem:
If ILX Lightwave determines that a return to the factory is necessary, you are issued a Return
Authorization (RA) number. Please mark this number on the outside of the shipping box.
You or your shipping service are responsible for any shipping damage when returning the
instrument to ILX Lightwave; ILX recommends you insure the shipment. If the original shipping
container is not available, place your instrument in a container with at least 3 inches (7.5cm) of
compressible packaging material on all sides.
We look forward to serving you even better in the future!
Safety and Warranty Information
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 459−9459 or (406) 586−1244
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (406) 586−9405
Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . support@ilxlightwave.com
Or mail to:
ILX Lightwave Corporation
P. O. Box 6310
Bozeman, Montana, U.S.A 59771
www.ilxlightwave.com
Model Number:
Serial Number:
End−user Name:
Company:
Phone:
Fax: