Troubleshooting - Lorex LZC7091 Instruction Manual

8. TROUBLESHOOTING

There is no picture at night
• Camera is capable of seeing in extremely low light conditions (0.02
Lux), but it cannot see in total darkness. It is recommended to install
the camera where there is some ambient light (e.g. street lighting or
starlight, moonlight, etc.) or leave a light on in the area where the
camera is installed.
No image at startup
• Check to ensure your camera is properly connected (see "Connecting
the Camera" on page 2) and the power adapter is plugged in.
• Connect the power adapter to a different outlet.
• Make sure power adapter is the original one provided. Do not use
other power adapters with this product, as this will void the warranty.
No image or camera image is unclear
• Dome cover is dirty. Clean the dome cover with a soft, slightly damp
cloth. Do not use anything other than water to clean the dome cover,
as chemicals such as acetone can permanently damage the plastic.
• Extension cable run may be too long (see "Extension Cables" on page 8
for details).
• Voltage may drop over distance and affect image quality. The power
adapter must be connected at either the end of the provided 100ft
cable or directly to the 3ft cable.
Image is distorted
• Image may become unclear when camera is tilted too close to the
camera base (e.g. pointed parallel to the ceiling). Tilt the camera using
DVR PTZ controls.
Troubleshooting
27