Troubleshooting - Britannia RANGE COOKERS Instruction Manual

Troubleshooting

Troubleshooting
For help with technical queries, advice on how to use your cooker, or to arrange a visit from a Britannia
engineer, please call our service & spares department on 0871 871 8680.
THE OVEN WILL NOT OPERATE
Is there power to the cooker?
Is the automatic programmer set to manual?
The main oven will not operate manually if the
programmer is set to automatic mode. (See page 20).
Confirm that power is on by checking that the clock is
functioning.
Check the switch fuse or circuit breaker.
THE BURNERS WILL NOT IGNITE
Is there power to the cooker?
Are the ignition candles or burner holes blocked? Are
the burner rings and burner caps seated firmly?
Confirm that power is on by checking that the clock is
functioning.
Check the switch fuse or circuit breaker.
Check that the ignition candle is clean and the burner
slots are dry and free of debris.
The burner rings should engage in the burner support.
See page 6.
THE BURNER IGNITES BUT GOES OUT WHEN THE
KNOB IS RELEASED
The burners have flame failure devices fitted as
standard. Therefore, after lighting the burner, keep the
knob pressed in for 5-10 seconds to activate the flame
failure device.
THE IGNITION CANDLES ARE SPARKING
CONTINUOUSLY
Is the hob wet from cleaning or a boil over?
Turn off the electricity supply and thoroughly dry the
burner components and ignition candles.
THE CONTROL KNOBS ARE GETTING TOO HOT
Are you cooking with the oven door open?
Keep the oven door shut when not in use or when
grilling (the XG separate grill compartment can be used
for open door grilling for short periods only - max 15
mins).
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A CONTROL KNOB IS LOOSE ON ITS SHAFT
The knob retaining spring clip may have come out.
Call our services & spares department for advice and a
replacement if necessary.
FOOD IS COOKING TOO QUICKLY
Are you using a fan function?
Are you using the Quickstart function?
When using a fan function you should reduce the
cooking temperature by 20°C when compared to
conventional cooking. Please see the cooking charts on
page 22 for temperatures.
Quickstart is not suitable as a cooking function; it
is only for pre-heating the oven. Once the oven has
reached temperature you should change over to
your required cooking function. Quickstart should
not be operated for more than 10 minutes.
FOOD IS NOT COOKING EVENLY
Are you cooking large volumes of food or using large
trays?
Air needs to circulate through the oven for even
cooking. Remove the grill pan from the oven when not
in use and always allow a gap on all four sides of
dishes. If cooking large quantities you may need to turn
your trays during the cooking time. Oversized baking
sheets, roasting pans and cake tins will act as a baffle
and prevent hot air from travelling around the oven.
Choose cooking equipment that allows a minimum of
2cm space on all sides to allow the free movement of
hot air.
THE GRILL IN THE OVEN IS SLOW
Have you selected the correct function?
Check that you have selected the grill function and not
the top element. See pages 16 - 17.
THE MAIN OVEN TAKES A LONG TIME TO
PREHEAT
Have you tried using the Quickstart function?
Pre-heat with the Quickstart function until the
temperature has been reached, then switch to your
required cooking function.
Quickstart should not be operated for more than 10
minutes.