Enerzone Euromax Owner's Manual page 33

Possible Causes: Possible Causes: Possible Causes: Possible Causes:
1. The hopper is out of pellets.
2. The burn pot holes are blocked.
3. The air inlet, interior chambers, or exhaust system is
partly blocked.
4. One of the two augers motor has failed.
5. One of the two the auger shaft is jammed.
6. The thermistor heat sensor has malfunctioned.
NO FUEL
THE EXHAUST
TEMPERATURE INDICATES
THAT THERE IS NO FIRE IN
THE BURN POT
RESET DETAILS
Possible Remedies: Possible Remedies: (Unplug stove first when possible) Possible Remedies: Possible Remedies:
Refill the hopper.
Remove the burn pot and clean it thoroughly.
Follow all cleaning procedures in the maintenance section of the owner's manual.
Remove the auger motor from the auger shaft and try to run the motor separately by
pressing the fuel feed button on the control board. Make sure that the hopper lid is
not open. If the motor turns, the shaft is jammed on something. If the motor does not
turn, the motor is defective or there is a faulty connection with the control board. To
remove the auger motor, take the rear louver off the stove body. Loosen the two
screws holding the motor to the auger shaft.
Remove the auger shaft from the auger housing. Start by emptying the hopper. Take
the rear louver off the stove body. Then take the auger motor off by removing the
screws that hold the motor to the auger shaft. Once the motor is out, remove the four
screws on the steel plate that holds the auger shaft to the auger housing. Then rotate
the bottom end of the auger shaft down towards you until you can pull the shaft down
out of the stove. After you have removed the shaft, inspect it for bent flights, burrs, or
broken welds. Remove any foreign material that may have caused the jam. Also,
check the auger housing for signs of damage such as burrs, rough spots, or grooves
cut into the metal that could have caused a jam. Clean the auger housing thoroughly
to remove all pellet dust.
The thermistor is a heat sensor located on the exhaust housing. Its function is to tell
the control board that the unit has ignited properly by measuring the heat in the
exhaust. The pellet stove will not start feeding pellets at the desired heat setting
until it has received a signal from the thermistor heat sensor. If the thermistor heat
sensor is bad, the unit will stop after the ignition cycle. If this situation occurs, call
your dealer or technician.