Faults And Remedies - Franke bremer VIVA Operating Instructions Manual

9. Faults and remedies − Troubleshooting
If faults arise with this unit, please investigate them using the following table:
Faults with indication of the error code
Error Fault / Error
code
01
Brewing not possible
Indicator lamps on the article keys do not
light up
*02 Indicator lamp on the steam key does
not light up.
No steam dispensing possible.
Display of the error code in STANDBY
mode.
*03 Indicator lamp on the Hot Water or Steam
key does not light up.
No hot water or steam dispensing and
milk or milk froth possible.
Display of the error code in STANDBY
mode.
04 Indicator lamps on the article keys do not
light up
Brewing is not possible.
05
Indicator lamps on the article keys do not
06
light up.
Brewing is not possible.
*07 Indicator lamp on the Hot Water or Steam
*08 key does not light up.
No hot water or steam dispensing and
milk or milk froth possible.
Display of the error code in STANDBY
mode.
37 The temperature in the hot water/steam
boiler is higher than 135°C. It switched off
itself for safety reasons.
41 LON communication interfered
* = These error codes are only shown in Standby−Mode. If the fault is still present after switching off and on the machine
call the Franke customer service.
40
Example:
Possible cause
Brewing plunger has not
reached its position
Filling level of the steam
boiler not reached.
Large pressure varia-
tions in the water supply
system may cause the
boilerelement to be
switched off for safety
reasons.
Hot water/steam boiler
switched off.
No water is delivered.
Temperature sensor for
brewed water boiler re-
ports a fault.
Temperature sensor for
hot water/steam boiler
reports a fault.
The temperature sensor or
pressure switch is defect.
no apb" is indicated −
only VIVA KM with
accounting system
01
Remedy
Switch the coffee machine off and
on.
If the error code is still displayed,
inform Customer Service.
Check water pressure.
Switch off VIVA KM. Press key "−"
to relieve pressure in steam boiler.
Switch on VIVA KM.
If the error code is still displayed,
inform Customer Service.
Switch the coffee machine off and
on.
If the fault is still present,
− inform Customer Service,
− coffee brewing without milk or
milk froth is possible.
Open the water valve.
Switch the coffee machine off and
on.
If the error code is still displayed,
inform the Customer Service.
Switch the coffee machine off and
on.
If the error code is still displayed,
inform the Customer Service.
Switch the coffee machine off and
on.
If the fault is still present,
− inform the Customer Service,
− brewing coffee without milk or
milk froth is possible.
Switch off the unit.
Call the Franke customer service.
The Franke customer service will
load the apb−file.