Franke A300 User Manual
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Franke A300 User Manual

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USER MANUAL
en
A300
FCS4070
Read the user manual before working on the machine.
Keep the manual with the machine and pass the manual
along to the next user if the machine is sold or trans-
ferred to a third party.

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  • Page 1 USER MANUAL A300 FCS4070 Read the user manual before working on the machine. Keep the manual with the machine and pass the manual along to the next user if the machine is sold or trans- ferred to a third party.

  • Page 3: Table Of Contents

    User interface.............................. 20 Quick Select operating mode.......................... 20 Installation .................................  21 Preparations...............................  21 Dimensions of the A300 .............................  22 Requirements of the water supply ........................ 23 Setting up and preparing the coffee machine ......................  25 Connect the water supply ...........................  26 Connecting the wastewater ..........................
  • Page 4 Help with problems concerning product quality .................... 57 Technical data .............................. 59 14.1 Capacities in accordance with DIN 18873-2:2016-02 .................. 59 14.2 Technical data of the coffee machine........................ 59 14.3 Coffee machine electrical connections........................  59 Index..................................  60 User manual A300...

  • Page 5: For Your Safety

    Prerequisites for using the coffee machine – The A300 is intended for use by trained personnel. – Each operator of the A300 must have read and understood the manual. This does not apply to its use in the self-service sector.

  • Page 6: Explanation Of Safety Instructions According To Ansi

    Ensure that the machine and the power cord are not near any hot surfaces such as gas or electric stoves or ovens. d) Ensure that the power cord is not pinched and does not chafe on sharp edges. User manual A300...
  • Page 7 IN CASE OF SCALDING: Immediately cool the affected area and, depending on the severity of the injury, con- sult a doctor. WARNING Risk of scalding Hot drinks can lead to scalding. a) Always be careful with hot drinks. b) Use only suitable drinking vessels. User manual A300...
  • Page 8 Inform operating personnel of the necessary cleaning measures. CAUTION Health hazard due to germ formation If the machine is not used for extended periods, residue may accumulate. a) Clean the machine if it is not used for extended periods (more than 2 days). User manual A300...
  • Page 9 Determining the water hardness with a measuring strip [  24] . To descale the machine, only use the descaler concentrate from Franke (item number 560.0589.837). This guaran- tees reliable descaling results. a) Make sure that you order descaler concentrate in good time so that you can descale the coffee machine imme- diately when the prompt appears on the coffee machine operator panel.

  • Page 10: Explanation Of Symbols

    Clean components using the 5-step method. This symbol indicates tips, tricks and additional information Prerequisites for additional steps Finely ground Coarsely ground Information to optimize the quality of the beverages Result or intermediate result for additional steps User manual A300...

  • Page 11: Symbols Used In The Software

    Bean hopper is empty or not installed correctly Grounds container Grounds container must be emptied Rinse Machine must be rinsed or machine rinses Product Payment Payment active Data transfer Data being transferred Individual products counter Individualization Modify drinks and depiction User manual A300...
  • Page 12 Inactive Standby Switch the machine to standby Door The door is open. Service/configuration/ad- ministration Set machine Language Set language Resource settings Set resources Access rights Manage user permissions Descaling Descale coffee machine Edit Edit settings Drink settings User manual A300...
  • Page 13 The powder hopper is empty or has not been inserted correctly Milk Milk container is empty or not installed correctly 2.2.2 Symbols used for navigation and operation Symbol Designation Description Cancel button Cancel preparation Select next/previous page Scroll through menus with multiple pages Start button Start preparation User manual A300...
  • Page 14 If the entire system is affected by an error, the error message will appear automatically. 11:35 2018-09-06 The door is open. Please close door. Close Color code for error messages Temporary interruption System still fully functional System has limited functionality Some or all resources are locked User manual A300...

  • Page 15: Scope Of Delivery

    Scope of delivery | 3 SCOPE OF DELIVERY The scope of delivery may vary, depending on the device configuration. Additional accessories may be obtained di- rectly from your retailer or from Franke Kaffeemaschinen AG in Aarburg, Switzerland. Item description Item number Concentrated descaler 560.0589.837...

  • Page 16: Identification

    Type codes 4.2.1 Coffee machine Code Description A300 Coffee machine (fully automatic device) Series: A Overall size: 300 1 grinder 2 grinders 1 powder dosing unit 2 powder dosing units Steam wand Internal water tank Water connection User manual A300...
  • Page 17 Franke Kaffeemaschinen AG Identification | 4 4.2.2 Add-on units Type key Description FM EC FoamMaster (warm milk and warm milk foam) MS EC Milk system with EasyClean cleaning system User manual A300...

  • Page 18: Description Of Machine

    Franke Kaffeemaschinen AG DESCRIPTION OF MACHINE Coffee machine Introduction The A300 coffee machine is available with numerous options. Please note that your coffee machine may look differ- ent from the configuration shown here. Bean hopper Insertion flap Powder hopper (option)

  • Page 19: Add-On Units

    – Steam wand S1 (only with MS EC) – Grounds ejection (only in conjunction with mains water connection) – Door lock – Lockable bean and powder hopper – Franke Digital Services Add-on units 5.2.1 Components of the cooling unit with EasyClean...

  • Page 20: User Interface

    Franke Kaffeemaschinen AG User interface 17:11 08.03.2018 Use the Franke logo to switch between the Scroll forwards or backwards maintenance level and product selection Quick Select operating mode The Quick Select operating mode is the standard setting for self-service. Once your customer has selected a drink, he/she can adapt it in the second step if product options are activated.

  • Page 21: Installation

    – The surface on which the machine is installed must be flat and level. – Details regarding the space requirements and the hole dimensions can be found in the section entitled Dimen- sions of the A300 [  22] Electrical connection –...

  • Page 22: Dimensions Of The A300

    6 | Installation Franke Kaffeemaschinen AG Dimensions of the A300 All dimensions are specified in mm. A300 mit Wasseranschluss A300/SU05 with water tank and powder hopper User manual A300...

  • Page 23: Requirements Of The Water Supply

    These drawings and specifications are the property of 500000003441 Document ID - Version Franke Technology and Trademark Ltd. and shall not be reproduced, copied or transfered to any third party without the prior written permission of Franke Technology and 20172160-01 Article Trademark Ltd., Hergiswil, Switzerland...
  • Page 24 The water hardness level corresponds to the number of red-colored fields. 5. Enter the measured result into the maintenance menu of the machine Water settings [  35] . 2. Dip the measuring strip into the water for 1 sec- ond. User manual A300...

  • Page 25: Setting Up And Preparing The Coffee Machine

    If the clearances around and above the machine are too small, heat may accumulate in the machine and lead to faults. a) Maintain the prescribed installation dimensions and clearances. b) Take care to ensure that the clearance spaces are not blocked. User manual A300...

  • Page 26: Connect The Water Supply

    5. Open the water supply. 6. Check the fixed water connection for absence of leaks. Connecting the wastewater ü Parts for securing the wastewater hose are present. 1. Connect the wastewater hose to the coffee ma- chine. User manual A300...

  • Page 27: Connecting Electrical Circuit

    Ensure that the power cord is not pinched and does not chafe on sharp edges. 1. Fuse the electrical circuit. 2. Connect each device to the power grid sepa- rately. 3. Activate the electrical circuit. User manual A300...

  • Page 28: Switching The Machine On

    6 | Installation Franke Kaffeemaschinen AG Switching the machine on ð The machine starts. 1. Briefly press the button [1]. User manual A300...

  • Page 29: Switching On The Machine For The First Time

    Water filter – Yes Only in conjunction with mains water connection – No Filter quantity Water filter type Depends on the filter used and the water hardness Selection list User manual A300...

  • Page 30: Inserting A Descaling Cartridge

    1. Fill the containers with the defined raw materi- als. To adjust the standard drinks, press on the Franke logo in the top left. See also the section entitled Setting drinks  32] . You can change any of the settings that you configured when commissioning the machine at any time by going to the Maintenance menu.

  • Page 31: Configuration

    Franke Kaffeemaschinen AG Configuration | 8 CONFIGURATION Call up the maintenance level 2. Enter the PIN. 3. Press OK. 1. Tap the Franke logo at the top left. PIN codes Default PIN codes are assigned at the factory: Owner Specialist Operator...
  • Page 32 – No be modified in the following ways af- ter being selected: – Cup size – Type of bean, if more than one bean type has been set – Flavor strength Quick Select operating mode [  20] User manual A300...
  • Page 33 1. To allocate a resource to a container, tap the 3. Repeat this process for all containers. preset resource type. 4. To fill the milk lines, select Prepare milk type 1. 2. Select the appropriate resource type from the list. User manual A300...
  • Page 34 8 | Configuration Franke Kaffeemaschinen AG Set foam profiles On the A300 FM EC, you can configure the foam profiles for firm and liquid foam (standard settings: Liquid foam 10% air, firm foam 35% air). Set foam profiles Whole milk, firm foam, warm...
  • Page 35 Factory settings Parameter Value range Remarks Reset to factory settings All settings, including your own prod- ucts, will be lost! Reset products to factory settings Your own product settings will be lost! User manual A300...
  • Page 36 Sub-system versions Machine Machine type Serial number [Serial number] Franke product catalog version that is currently installed POP (product offering package) Product offering package version that is currently in- stalled (product positioning/sorting) License Active license for Franke Digital Services, if present...

  • Page 37: Filling And Emptying

    Monitor how much you use over a specific period, e.g. over the course of a week. Take note of when you need to refill and how much, and use this information to ensure that you always have fresh beans available for the next few hours. Mark the maximum fill level on each bean hopper, e.g. using a sticker. User manual A300...

  • Page 38: Filling Beans

    Setting the grind coarseness The grind coarseness can be adjusted individually for each grinder. Default setting: Center. – For a finer grind, push the lever to the right. – For a coarser grind, push the lever to the left. User manual A300...

  • Page 39: Filling Powder

    Disconnect the machine from the power supply and contact the service department if the water tank has been inadvertently filled with milk. Optimal Water quality [  23] is essential for the quality of the beverage, as well as for a long service life and reliable operation of the machine. User manual A300...

  • Page 40: Filling Milk

    Only use pasteurized or long-life milk. NOTICE Machine damage Using incorrect liquids can damage the machine. a) Only fill the milk container with milk. b) Use water and a mild cleaner to clean the milk container. User manual A300...
  • Page 41 4. Fill the container with up to 5 l of chilled milk. 5. Replace the milk container lid. 6. Slide the milk container all the way into the cool- ing chamber. 2. Switch on the cooling unit. 7. Close door. User manual A300...

  • Page 42: Emptying The Grounds Container

    2. Empty grounds container. 4. Replace grounds container. Empty the powder hopper NOTICE Contamination from powder Powder can fall from the powder hopper. a) Always transport the powder hopper in an upright position and ensure it is closed. User manual A300...

  • Page 43: Emptying The Cooling Unit

    Inadequate cleaning can result in food residues accumulating in the machine and at the outlets, thereby contami- nating products. a) Do not use the machine unless it has been cleaned according to the instructions. b) Clean the machine daily in accordance with the instructions. c) Inform operating personnel of the necessary cleaning measures. User manual A300...
  • Page 44 6. Switch off the cooling unit if it is no longer re- quired. After switching off, do not close the cool- ing unit door all the way, but leave it slightly open in order to prevent the formation of odors. User manual A300...

  • Page 45: Preparing Drinks

    ð The drink is being prepared. 2018-09-06 11:35 2018-09-06 Cappuccino Cappuccino Cappuccino Cappuccino 2. Select a product. ð The product preview will appear. ð The product selection screen appears when the drink is ready. 3. Select product options. User manual A300...

  • Page 46: Cleaning

    Clean the removable components of your coffee machine using the 5-step method. 11.2 Starting the cleaning process WARNING Risk of scalding Hot liquids and steam escape during cleaning and can lead to scalding. a) Keep hands away from the spouts and nozzles during this process. User manual A300...

  • Page 47: Cleaning Weekly

    Your service technician can set the desired option for you. My settings Counters Cleaning and maintenance 4. Select Cleaning and maintenance. 1. Tap the Franke logo at the top left. Clean coffee machine Descale coffee machine Rinse coffee machine Wipe protection 5.
  • Page 48 Wipe the inside of the hop- 4. Open door. per with a dry cloth. 9. Replace the powder hopper. 10. Push in the locking slide. 11. Close the door and reinsert the powder hopper. 5. Pull the locking slide [2]. User manual A300...
  • Page 49 4. Clean the surface with a damp cloth. 3. Select Wipe Protection. 11.3.5 Cleaning the surface of the machine 1. Clean the surface of the machine with a damp 2. If necessary, use a mild cleaner. NOTICE! Do cloth. not use abrasive cleaners. User manual A300...

  • Page 50: Rinsing Coffee Machine

    The machine automatically rinses after certain time intervals as well as when it is switched on or off. My settings Counters Cleaning and maintenance 4. Select Cleaning and maintenance. 1. Tap the Franke logo at the top left. Clean coffee machine Descale coffee machine Rinse coffee machine Wipe protection 5.

  • Page 51: Care Kit

    1000 mm suction hose for all other milk systems. Shorten the hose as re- quired. The KE200 cooling unit requires a hose that is 400 mm long. 560.0001.187 Mixer chamber For powder system 560.0580.820 Mixer chamber lid For powder system User manual A300...
  • Page 52 4. Release the brewing module lock in counter- 8. Close the machine's door. clockwise direction. 9. Place the grounds container back into the ma- chine. 10. Connect the machine to the mains power sup- ply. User manual A300...

  • Page 53: Descaling

    A descaling prompt is displayed when the calculated water quantity is reached or, at the latest, after 12 days of op- eration. The A300 can be used for another 2 days after the descaling prompt is first displayed. After this period, the machine is disabled until descaling is carried out.
  • Page 54 Keep hands away from the spouts and nozzles during this process. My settings Counters Cleaning and maintenance 4. Select Cleaning and maintenance. 1. Tap the Franke logo at the top left. Clean coffee machine Descale coffee machine Rinse coffee machine Wipe protection 5.

  • Page 55: Troubleshooting

    Sensor signal disrupted due to moisture Clean and dry the rear of the drip tray on the rear of the drip tray User manual A300...
  • Page 56 Water level in water tank Residual substances or deposits on the Thoroughly clean and rinse out the water not being detected water tank's internal wall tank User manual A300...

  • Page 57: Help With Problems Concerning Product Quality

    Have the water quality checked (see Water Poor water quality (chlorine, hardness, quality [  23] ) etc.) Coffee tastes bitter Temperature too high Lower coffee temperature Grind too fine Select a coarser grind (see Emptying the bean hopper, Setting the grind coarseness) User manual A300...
  • Page 58 Use more powder, use less water Powder clumping or moist Clean and dry powder system Taste of powder products Too sweet Use less powder, use more water Not sweet enough Use more powder, use less water Strange taste Clean powder system User manual A300...

  • Page 59: Technical Data

    Noise emission <70 dB(A) 14.3 Coffee machine electrical connections Type Voltage Connection Power rating Fuse Frequency A300 220–240 V 1L N PE 2100–2400 W 10 A 50–60 Hz (FCS4070) 100 V 1L N PE 1400 W 15 A 50–60 Hz 110–127 V 1L N PE 1200–1500 W 15 A 60 Hz User manual A300...

  • Page 60: Index

    Tips  10 Error message User manual  15 Color code  14 Depiction  14 Wastewater  27 Water tank  59 Intended use  5 Filling  40 Inserting  40 Manual set  15 Milk system cleaning agent Dosing bottle  15 Noise emission  59 User manual A300...
  • Page 64 Franke Kaffeemaschinen AG Franke-Str. 9 CH-4663 Aarburg Switzerland Hotline-Phone: +41 62 787 37 37 Fax: +41 62 787 97 37 Internet www.franke.com...

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