Page 1
USER MANUAL A800 FCS4050 Read the user manual before working on the machine. Keep the manual with the machine and pass the manual along to the next user if the machine is sold or trans- ferred to a third party.
Franke Kaffeemaschinen AG Table of contents TABLE OF CONTENTS For your safety......................... 6 Intended use.......................... 6 Prerequisites for using the coffee machine ................ 6 Explanation of safety instructions according to ANSI .............. 7 General safety concerns when using the coffee machine and add-on units ....... 8 Explanation of symbols ...................... 11...
Page 4
Table of contents Franke Kaffeemaschinen AG Dispensing drinks with Inspire Me .................. 41 Preparing a drink with ground coffee .................. 41 Preparing hot water ....................... 42 Steam output......................... 43 Steam dispenser (Autosteam/Autosteam Pro) ............... 44 Cleaning .......................... 45 Introduction........................... 45 5-step method ........................ 46 Required cleaning accessory.................... 46 Starting the cleaning process.................... 47 Rinsing coffee machine...................... 48...
Page 5
Franke Kaffeemaschinen AG Table of contents 12.1 Error messages........................ 70 12.2 Tips for good coffee drinks..................... 71 12.3 Help with problems concerning product quality .............. 72 Decommissioning ........................ 73 13.1 Preparing for decommissioning .................... 73 13.2 Short-term decommissioning (up to 3 weeks)................. 73 13.3 Long-term decommissioning .................... 73 13.4...
Prerequisites for using the coffee machine – The A800 is intended for use by trained personnel. – Each operator of the A800 must have read and understood the manual. This does not apply to its use in the self-service sector.
– Do not use the A800 if the connection lines of the A800 or the add-on units are damaged. – Do not use the A800 unless the A800 or the add-on units have been cleaned or filled as intended. – Children under the age of 8 are not permitted to use the A800 and the add-on units.
1 | For your safety Franke Kaffeemaschinen AG General safety concerns when using the coffee machine and add-on units WARNING Risk of fatal injury from electrocution Damaged power cords, lines or plug connections can lead to electrocution. a) Do not connect any damaged power cords, lines or plug connections to the power supply.
Page 9
Franke Kaffeemaschinen AG For your safety | 1 WARNING Risk of burns The heating surfaces of the cup warmer can cause burns or a fire. a) Do not touch the hot heating surfaces of the cup warmer. b) IN CASE OF BURNS: Immediately cool the affected area and consult a doctor depending on the severity of the injury.
Page 10
1 | For your safety Franke Kaffeemaschinen AG CAUTION Cutting injuries/crushing The powder hopper's feeding mechanism can cause cuts or crushing injuries. a) Exercise care when cleaning the powder hopper. CAUTION Irritation from cleaners Cleaning tablets, milk system cleaning agent, and descaler can lead to irritations.
Franke Kaffeemaschinen AG Explanation of symbols | 2 EXPLANATION OF SYMBOLS Symbols used in the manual 2.1.1 Orientation Symbol Description Clean components using the 5-step method. This symbol indicates tips, tricks and additional information Prerequisites for additional steps Result or intermediate result for additional steps Symbols used in the software 2.2.1...
Page 12
2 | Explanation of symbols Franke Kaffeemaschinen AG Symbol Designation Description Rinse Machine must be rinsed or machine rinses Product Payment Payment active Advertising images Screen saver Brightness Set brightness Data transfer Data being transferred Individual products counter Individualization Info...
Page 13
Franke Kaffeemaschinen AG Explanation of symbols | 2 Symbol Designation Description Ground coffee Hot chocolate Cold milk Milk Milk container is empty or not installed correctly Milk system cleaning agent Milk system cleaning agent is empty (CleanMaster) 2.2.3 Depiction of error messages Highlighted products cannot be prepared.
Franke Kaffeemaschinen AG SCOPE OF DELIVERY The scope of delivery may vary, depending on the device configuration. Additional accessories may be obtained di- rectly from your retailer or from Franke Kaffeemaschinen AG in Aarburg, Switzerland. Item description Item number Cleaning tablets (100 pcs.) 567.0000.010...
Page 15
Franke Kaffeemaschinen AG Scope of delivery | 3 Item description Item number Cleaning brush 560.0003.716 Microfiber cloth 560.0002.315 Grinder adjustment wrench 560.0003.876 Aerator / hose wrench 560.0522.696 USB stick (4 GB) 560.0003.285 Measuring cup 560.0002.653 Drip grid plate 560.0484.609 Manual set 560.0001.662...
4 | Identification Franke Kaffeemaschinen AG IDENTIFICATION Position of type plates 4.1.1 Coffee machine The type plate for the coffee machine is located on the right interior wall next to the grounds container. 4.1.2 SU12 The type plate for the SU12 is located in the cooling chamber.
Coffee machine Introduction The A800 coffee machine is available with numerous options. To provide you with an overview of your machine, a sample configuration is illustrated here. Please note that your coffee machine may look different from the configura- tion shown here.
Page 19
Franke Kaffeemaschinen AG Description of machine | 5 – Autosteam function for automatically heating milk – Autosteam Pro function for foaming/frothing milk automatically – Two milk types – Coffee ground chute – Spout for jug – Lockable bean and powder hopper –...
Page 20
5 | Description of machine Franke Kaffeemaschinen AG 5.1.3 Coffee machine components Bean hopper Powder hopper Brewing module Grounds container Drip tray with drip grid Wastewater tank (option) 20 / 80...
Franke Kaffeemaschinen AG Description of machine | 5 Add-on units 5.2.1 Components of the cooling unit with EasyClean Milk container Temperature display On/off switch Cleaning container 21 / 80...
Page 22
5 | Description of machine Franke Kaffeemaschinen AG 5.2.2 Cooling unit SU12 FM EC – Automatic cleaning system – Connection to the left-hand and right-hand of the machine possible – Lockable Versions – SU12 with 12 l milk container – SU12 with 2 x 4.5 l milk containers for the use of 2 milk types –...
Page 23
Franke Kaffeemaschinen AG Description of machine | 5 5.2.3 Flavor Station FS3 Our Flavor Station is available to you as an option for unusual creations. You can use the Flavor Station to extend your offerings with up to three different flavors.
Your service technician will be happy to help you set the appropriate operating mode. 5.3.1 User interface The Franke button is used to switch between Scroll forwards or backwards. the maintenance level and product selection. 24 / 80...
Page 25
Franke Kaffeemaschinen AG Description of machine | 5 5.3.2 Cash Register operating mode Cash Register is the operating mode for non-self-service utilization. You can add additional orders while your cof- fee machine is preparing a product. Structure of the user interface –...
Your service technician will install your coffee machine and carry out the initial commissioning process. The technician will walk you through the basic functions. Dimensions of the coffee machine with SU12 and other add-on units The dimensions are specified in mm. 1362 1362 A800 with SU12 and other add-on units 27 / 80...
Page 28
Format Zeichnungs-Nr. Revision Blatt-Nr. Anz. Bl Franke Technology and Trademark Ltd. and shall not be reproduced, copied or transfered to any third party 489201 without the prior written permission of Franke Technology and Trademark Ltd., Hergiswil, Switzerland Dimensions at the installation location...
Adjustable feet of 40 mm in height are included in the scope of delivery. Taller adjustable feet are also optionally These drawings and specifications are the property of 50000000 Franke Technology and Trademark Ltd. and shall not be reproduced, copied or transfered to any third party without the prior written permission of Franke Technology and Article Trademark Ltd., Hergiswil, Switzerland...
Page 30
6 | Installation Franke Kaffeemaschinen AG – The mains water connection must have a backflow prevention device. – The mains water connection must be equipped with a shut-off valve and a check valve with an upstream filter accessible for inspection. It must be possible for the filter to be removed for cleaning.
Franke Kaffeemaschinen AG Filling and emptying | 7 FILLING AND EMPTYING Filling beans WARNING Risk of injury If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury. a) Never insert any objects into the bean hopper or grinder.
7 | Filling and emptying Franke Kaffeemaschinen AG Filling powder 1. Lift off the powder hopper lid. 3. Replace the lid. 2. Fill with powder that is suitable for automatic coffee makers. Filling milk CAUTION Germs in unpasteurized milk Germs in unpasteurized milk could pose a health hazard.
Page 33
Franke Kaffeemaschinen AG Filling and emptying | 7 NOTICE Machine damage Using incorrect liquids can damage the machine. a) Only fill the milk container with milk. b) Use water and a mild cleaner to clean the milk container. The milk system is prepared semi-automatically after a cleaning or a filling procedure. Please observe the instruc- tions in the event messages.
7 | Filling and emptying Franke Kaffeemaschinen AG 7.3.2 Filling milk for the SU12 1. Open the door. 2. Switch on the cooling unit. ð The current cooling chamber temperature is displayed. 6. Slide the milk container all the way into the cool- ing chamber.
Franke Kaffeemaschinen AG Filling and emptying | 7 Setting the grind coarseness WARNING Risk of injury If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury. a) Never insert any objects into the bean hopper or grinder.
7 | Filling and emptying Franke Kaffeemaschinen AG Emptying the bean hopper 3. Empty, clean, and dry the bean hopper. 1. Pull the locking slide towards the front up to the stop. 4. Replace the bean hopper. 2. Lift up bean hopper and powder hoppers.
Franke Kaffeemaschinen AG Filling and emptying | 7 1. Pull the locking slide towards the front up to the 4. Replace the powder hopper. stop. 2. Lift and remove the powder hopper. 3. Empty, clean, and dry the powder hopper.
7 | Filling and emptying Franke Kaffeemaschinen AG 3. Empty, clean, and dry the grounds container. 4. Replace the grounds container and close the door. Emptying the cooling unit NOTICE Spoiled milk Insufficient cooling or hygiene can cause milk to spoil.
Page 39
Franke Kaffeemaschinen AG Filling and emptying | 7 3. Store the milk in a refrigerator or dispose of it if 5. Insert the clean milk container. necessary. 6. Switch off the cooling unit if it is no longer re- 4. Clean the milk container, the parts that come quired.
8 | Preparing drinks Franke Kaffeemaschinen AG PREPARING DRINKS WARNING Risk of scalding Hot drinks can lead to scalding. a) Always be careful with hot drinks. b) Use only suitable drinking vessels. Dispensing drinks with Quick Select 1. Place an appropriate drinking vessel under the 4.
Franke Kaffeemaschinen AG Preparing drinks | 8 4. Add more products to the waiting list as needed. 5. Start preparation of each of the products in the waiting list by pressing the green button. ð The next preparation begins. ð The product selection appears.
8 | Preparing drinks Franke Kaffeemaschinen AG You have selected a drink with decaffeinated coffee. Please open powder lid and add decaffeinated coffee. Ungültiger Pfad '89892620/89699979/132614/' 6. Confirm with OK. 3. Open the insertion flap. ð Preparation begins. 4. Fill powder.
Franke Kaffeemaschinen AG Preparing drinks | 8 You can stop the hot water dispenser at any time by pressing the cancel button. Steam output 1. Hold a suitable container under the steam wand. Espresso Chococcino 3. Press the cancel button to stop the steam out-...
8 | Preparing drinks Franke Kaffeemaschinen AG Steam dispenser (Autosteam/Autosteam Pro) Autosteam is suitable for manually heating and foaming/frothing of milk and for heating other drinks. Using the purging function will remove any condensation from inside the steam wand. ð The steam output starts.
Franke Kaffeemaschinen AG Cleaning | 9 CLEANING Introduction The perfect coffee experience depends on a perfectly cleaned coffee machine. Clean your coffee machine at least once a day and more frequently if necessary. NOTICE Incorrect cleaning of the brewing unit Damage may occur if the the brewing unit is cleaned in the dishwasher.
9 | Cleaning Franke Kaffeemaschinen AG 5-step method Clean the removable components of your coffee machine using the 5-step method. 1. Remove coarse dirt with a cleaning brush or 3. Wash the parts. brush. 4. Rinse the parts thoroughly. 2. Soak the parts in hot water with a mild cleaner.
Starting cleaning via the Cleaning and Maintenance menu My settings Individualization and data transfer Cleaning and maintenance Espresso Haselnuss Cappuccino 1. Tap the Franke logo. 4. Select Cleaning and maintenance. Cleaning and maintenance Error/Event log Clean Coffee Machine Rinse Coffee Machine...
The machine automatically rinses after certain time intervals as well as when it is switched on or off. My settings Individualization and data transfer Cleaning and maintenance Espresso Haselnuss Cappuccino 1. Tap the Franke logo. 4. Select Cleaning and maintenance. Reinigung und Wartung Fehler/Ereigniss-Protokoll Kaffeemaschine reinigen Flavor Station reinigen Kaffeemaschine spülen...
Franke Kaffeemaschinen AG Cleaning | 9 Cleaning the aerator 1. Remove the aerator for hot water with the tool and descale. Cleaning the Autosteam Pro/S3 components 1. Switch off the machine. 2. Open the door. Leave the door open while clean- ing.
Clean Coffee Machine Rinse Coffee Machine Filter water quantity Wipe Protection Espresso Haselnuss Cappuccino 1. Tap the Franke logo. 5. Select Wipe Protection. ð The user interface is locked for 20 seconds. 6. Clean the screen. My settings Individualization and data transfer Cleaning and maintenance 2.
3. Press OK.. My settings Individualization and data transfer Cleaning and maintenance Espresso Haselnuss Cappuccino 1. Tap the Franke logo. 4. Select Menu. 2. Enter the PIN. PIN codes [ 51] 10.2 PIN codes Default PIN codes are assigned at the factory:...
10 | Configuration Franke Kaffeemaschinen AG 10.3 My settings menu tree My settings 0 Startup 6 Access rights 1 Set Machine 2 Set Drinks 3 Date and time 6.2 Owner 0.10 System information 1.1 Language 3.2 Date and Time 6.3 Specialist 1.2 Operation Mode...
Page 53
Franke Kaffeemaschinen AG Configuration | 10 – Set cleaning function – Change temperature settings 10.6.1 Menu item 1.1 Language My settings 1 Set Machine 1.1 Language Parameter Value range Remarks Select language de, en, fr, bg, cs, da, – The language is switched immediately on the user in-...
Page 54
10 | Configuration Franke Kaffeemaschinen AG Usage scenario Self-service Usage scenario > Self-service Parameter Value range Remarks Usage scenario – Self-service – (Non-self-service) Operation Mode – Quick Select – Default: Quick Select – Inspire Me – A choice can be made between Quick Select and Inspire Me for the "self-service"...
Page 55
Franke Kaffeemaschinen AG Configuration | 10 10.6.3 Menu item 1.3 Selection buttons My settings 1 Set Machine 1.3 Selection buttons Parameter Value range Remarks Product options – Small – A maximum of twelve selection buttons can be as- signed with various product options in the service –...
Page 56
10 | Configuration Franke Kaffeemaschinen AG Parameter Value range Remarks Coffee –20 to +20 – The temperature in the coffee boiler is preset by the service technician – The set temperature can be adjusted by percent- ages using the sliding controller Steam –20 to +20...
Page 57
Franke Kaffeemaschinen AG Configuration | 10 Parameter Value range Remarks Monitoring – W: Wall – W: Inner wall: The fill level of the milk is monitored via a capacitive sensor on the inner side wall of the – L: Milk tubes cooling unit –...
Page 58
10 | Configuration Franke Kaffeemaschinen AG Flavor 1 - 6 Parameter Value range Remarks Flavor 1–6 List of syrup types – Only the flavor types stored here will be available later for the drinks settings – If User-defined is selected, the flavor types can be named according to preference Flavor name 1 - 6...
Franke Kaffeemaschinen AG Configuration | 10 10.7 Menu 3 Date and time 10.7.1 Menu item 3.2 Date and time My settings 3 Date and time 3.2 Date and Time Parameter Value range Remarks 12/24-hour display – 12 hours – 24 hours 0–31...
10 | Configuration Franke Kaffeemaschinen AG Switch off automatically Parameter Value range Remarks Active – Yes Switch timer on or off – No Hour 0 - 23/0 - 11 Select switch-off time (hour) Minute 0 - 59 Select switch-off time (minute) Monday, Tuesday, Wednes- – Yes...
Page 61
Franke Kaffeemaschinen AG Configuration | 10 10.8.2 Menu item 4.2 Flavor My settings 4 Nutritional value information 4.2 Flavor Flavor 1-3 Enter nutritional values per 100 ml Parameter Value range Remarks Sugars Number Enter sugar content in g per 100 ml...
10 | Configuration Franke Kaffeemaschinen AG Parameter Value range Remarks [List of common allergens – Yes – Enter ingredients or allergens for the milk type used and ingredients] – No – Default: No Other allergens User-defined Enter ingredients or allergens that are not included in the list 10.9 Menu 6 Access rights...
Page 63
Franke Kaffeemaschinen AG Configuration | 10 Parameter Value range Remarks PIN set – Yes – Yes: PIN is set and being used – No – No: PIN is not being used 10.9.3 Menu item 6.4 Operator My settings 6 Access rights 6.4 Operator...
11.1 Overview This menu provides you with the following options: – Use existing Franke media for drinks, screen savers, or as advertising media – Upload and view your own media objects on the machine – Use your own media for drinks, screen savers, or as advertising media –...
Franke Kaffeemaschinen AG Individualization and data transfer | 11 11.2 Individualization and data transfer menu tree Individualization and data transfer 1 Manage my media 3 Load/back up data 2 Modify depiction 2.1 Activate drinks 3.1 Back up data 1.1 Load media 1.2 Back up media...
By using 4 Set default values, selected parameters can be reset to the preset values. 5 Import FPC Becomes usable when a USB stick with a valid Franke product catalog is connected. 8 Eject USB stick Logs off connected USB sticks. If a USB stick is being used, the menu item will appear in green;...
The images can be activated by selecting the menu item My settings > Set machine > Operating mode. Products to which no image has been assigned will be displayed without an image. You can either use the Franke images or your own, but you cannot mix the two types with one another. Desired action Menu item Information / instruction...
Individualization and data transfer | 11 11.8.2 Loading data Desired action Menu item Information / instruction Export a configuration and 3.2 Load backup – Load saved data (configuration, Franke media, your media own media) – Eject USB stick 11.8.3 Backing up XML data Desired action Menu item Information / instruction...
12 | Troubleshooting Franke Kaffeemaschinen AG 12 TROUBLESHOOTING 12.1 Error messages When an error occurs, the machine displays an error message which provides instructions on how to rectify the is- sue. Non-self-service mode When the non-self-service mode is selected, an error is indicated via a highlighted symbol. Tap the symbol for fur- ther information.
Franke Kaffeemaschinen AG Troubleshooting | 12 12.2 Tips for good coffee drinks NOTICE Poor drink quality The oil from the coffee beans is deposited on the inside of the bean hopper as a thin film of oil. This deposited oil ages quickly and impairs the taste of the drinks produced.
12 | Troubleshooting Franke Kaffeemaschinen AG 12.3 Help with problems concerning product quality Problem Possible causes Possible solutions Coffee tastes stale Grind too coarse Select a finer grind (see Setting the grind coarseness) Too little coffee Increase the amount of coffee...
If you plan to start using your machine again at a later date, it is essential service measures are implemented. The coffee machine must be maintained, installed, and cleaned before preparing any drinks. a) Contact the Franke Service team for information regarding proper decommissioning and storage. b) Have your coffee machine drained by your service technician.
13 | Decommissioning Franke Kaffeemaschinen AG 13.4 Transport and storage Protect the machine from mechanical damage and adverse environmental conditions during transport and storage. Protect the machine against the following: – Vibrations – Dust – Sunlight – Falling or tipping over –...
Franke Kaffeemaschinen AG Disposal of parts | 14 14 DISPOSAL OF PARTS Disposal of consumable materials – Observe the information on the label when disposing of any unused cleaning agent. – Dispose of the fluids from the cleaning container or the drip tray in the wastewater system.
15 | Technical data Franke Kaffeemaschinen AG 15 TECHNICAL DATA 15.1 Capacities in accordance with DIN 18873-2:2016-02 Hourly capacity Single preparation Double preparation (cups per hour) (cups per hour) Espresso Coffee/Café crème Hot water (200 ml) Cappuccino Latte macchiato Milk Coffee Hot chocolate 15.2 Technical data of the coffee machine...
Franke Kaffeemaschinen AG Technical data | 15 Type Voltage Connection Power Fuse Frequency 380 V 3 L N PE 6300 W 15 A/16 A 50 Hz 380-415 V 3 L N PE 6300-7500 W 15 A/16 A 50-60 Hz A800 400 V 3L PE 4,700 W...
Need help?
Do you have a question about the A800 and is the answer not in the manual?
Questions and answers
FRANKE A800 DISPENCE HOT WATER OR NOT ?
Yes, the Franke A800 has a separate hot water dispenser and can dispense hot water.
This answer is automatically generated
E600 error code