Forward On Busy - Avaya IP Office M7208 User Manual

11.2.2 Forward on Busy

Forward on busy redirects your calls when your phone is not able to present you with any more alerting calls.
· By default this function is only applied to incoming external calls to you. However, if required internal calls can also
be selected.
· When enabled, all calls matching the settings are forwarded to the number set as the forward on busy/no answer
destination. That number can be internal or external.
· Busy is defined has having no available call appearance buttons on which further calls can be presented.
· Group calls are not presented when you are busy and so are not forwarded by this setting.
· The forward on busy and forward on no answer options both use the same separate destination number. However
if that number has not been set, they use the same destination as set for forward unconditional.
· If you have voicemail on, the telephone system will attempt to redirect forwarded calls to voicemail if they are still
unanswered after having rung for your no answer time (default 15 seconds). This is not always possible for calls
that have been forwarded to an external number.
Using a Programmable Button
· This function can be assigned to a
the button includes an indicator, it will indicate the status of the function (on or off).
Default Short Codes
Short codes 13 are numbers that you can dial from any types of phone on the telephone system. The following are
default short codes that may be available on your system.
· Cancel All Forwarding: *00
Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and
do not disturb.
· Set the Forward On Busy/No Answer Destination: *57*N#
Set the destination number (N) for forward on busy and forward on no answer. If no number has been set, those
functions will use the forward unconditional number if set.
· Switch Forward On Busy On: *03
· Switch Forward On Busy Off: *04
· Switch Forward on No Answer On: *05
· Switch Forward on No Answer Off: *06
M7208 Telephone User Guide
IP Office
programmable button
71
. This allows it to be accessed in a single key press. If
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- Issue 02d (25 June 2014)