Comdial MP5000 User Manual
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Comdial MP5000 User Manual

Voice ip endpoint for mp5000
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CONVERSip EP300 Voice IP Endpoint
for MP5000
User Guide

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Summary of Contents for Comdial MP5000

  • Page 1 CONVERSip EP300 Voice IP Endpoint for MP5000 User Guide...

  • Page 2: User Guide

    CONVERSip, MP5000, EP300 Voice IP Endpoint, and EP200 Multime- dia IP Endpoint are trademarks of Comdial Corporation. All other prod- uct names are trademarks of their respective owners.
  • Page 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer- ence in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 4 This Page Intentionally Left Blank Comdial May ‘04...
  • Page 5 Revision History Version Changes Date Initial Release 05/17/04 May ‘04 Comdial...
  • Page 6 This Page Intentionally Left Blank May ‘04 Comdial...

  • Page 7: Table Of Contents

    CONVERSip EP300 User (MP5000) TABLE OF CONTENTS 1. INTRODUCTION...9 1.1 Positioning the EP300...10 1.2 Making the Connections ...12 1.3 Adjusting the Volume ...13 1.4 Using the LCD Menu...13 2. MAKING CALLS...19 2.1 Making a Call to Another Extension ...19 2.2 Making a Call to an Outside Party...20 2.3 Redialing a Previously Dialed Number ...22...
  • Page 8 Contents 4.4 Parking Calls...32 4.4.1 Placing an Outside Call in a Park Orbit ...33 4.4.2 Retrieving an Outside Call from a Park Orbit ...33 4.4.3 Handling Park Recalls ...33 4.5 Transferring a Call ...34 4.6 Establishing a Multi-Party Conference...35 4.6.1 Ad-Hoc Conferences...35 4.6.2 Meet-Me Conferences...36 4.7 Forwarding Calls to Another Extension ...37 4.8 Using Call Pickup ...37...

  • Page 9: Introduction

    1. INTRODUCTION Before you start using your EP300, take a quick look at its layout. The endpoint has three soft keys, 24 programmable buttons, seven fixed function buttons, volume up and down buttons, an LCD, and a standard dial pad. speaker handset volume up...

  • Page 10: Positioning The Ep300

    Introduction 1.1 Positioning the EP300 You should adjust the position of the EP300 on your desk or table to suit your individual needs and maximize the performance of the sound activated features. When using your EP300 as a speakerphone, the microphone and loudspeaker are farther from you than when you use a handset.
  • Page 11 To adjust the pedestal, perform the following tasks. 1. Grasp the rear of the pedestal base firmly with one hand and lift the rear portion of the EP300 upward with your other hand. 2. Lift the EP300 upward with one hand and raise the EP300 supporting arms upward with...

  • Page 12: Making The Connections

    Introduction 1.2 Making the Connections The connectors for attaching your EP300 to the network are located on the underside of the instrument. Here you will also find con- nectors for attaching the power supply and an optional headset. You can also connect a cable from the EP300 to your PC so that both devices can operate with a single network cable.

  • Page 13: Adjusting The Volume

    1.3 Adjusting the Volume Adjusting the volume on the EP300-24 instrument affects the loudness of the speaker, handset, and headset (if equipped). Refer to Figure 1-1 for the location of the volume control. To adjust the volume during a call, perform the following steps. 1.
  • Page 14 Introduction To enter the configuration menu, press the MENU soft key. 1 HW Settings ENTER BACK NEXT Press MENU to advance to the next menu choice. To select an item, press the ENTER soft key. To return to the previous level, press the BACK soft key.
  • Page 15 The following selections are available from the EP300 menu. Main Menu Option HW Settings -- handset, speaker, headset, and ringer. Handset Volume-allows you to set the current volume setting for the handset, from 1 to 8, with 8 being the highest. The default is level 3. Speaker Volume-allows you to set the current volume setting for the speaker, from 1 to 8, with 8 being the highest.
  • Page 16 Introduction Main Menu Option Info - (continued) System Info-displays the following system information. --CONTINUED ON NEXT PAGE-- Network Info shows the MAC Address, VSP Address, DHCP, IP Address, Net Mask, and GW Address. Codecs shows the default audio format of your EP300.
  • Page 17 --CONTINUED ON NEXT PAGE-- May ‘04 Received Pkts shows the network packets received by your EP300. Sent Pkts shows the network packets sent by your EP300. (MP5000 MP5000 Comdial CONVERSip EP300 User IP address)-sets the IP unit.
  • Page 18 Introduction Main Menu Option System - used to perform system functions. Tests (requires password) allows you to perform functional tests. Change Passwds allows you to change the password for this EP300. Factory Defs allows you to restore this EP300 to its factory defaults.

  • Page 19: Making Calls

    2. MAKING CALLS Comdial’s EP300 is based on a technology called Session Initiation Protocol (SIP). This technology provides new ways to process calls not previously available with standard telephone systems. 2.1 Making a Call to Another Extension You can make a call to another extension by dialing the number assigned to that extension, or by selecting the name of the intended party from your local address book or contact list.

  • Page 20: Making A Call To An Outside Party

    Making Calls 1120 DIAL BACK CLEAR 3. Press the DIAL/ANSWER button or the DIAL soft key. 4. The system begins placing your call. You can cancel the call before it is answered by pressing the CLEAR soft key. 5. The system rings the called extension (if idle), or plays a busy signal (if busy).
  • Page 21 95545000 DIAL BACK CLEAR 3. Press the DIAL soft button or the DIAL/ANSWR button. 4. If all outside lines are busy, the system plays a fast busy signal, indicating that there are no lines available. 5. When the called party answers, begin your conversation. Note that the system changes the soft key options on your EP300’s LCD once the call connects.

  • Page 22: Redialing A Previously Dialed Number

    Making Calls 2.3 Redialing a Previously Dialed Number The system remembers the last ten numbers you dialed. If you want to redial any of those numbers, press the REDIAL button on the EP300. By pressing the PREV or NEXT soft keys, you can scroll through the list of previously called numbers, and select the number from the list.

  • Page 23: Making A Call Using A Speed Dial Button

    7. When the call is complete, press the END soft key, hang up the handset, or press the SPEAKER button if using the speaker- phone option. 2.4 Making a Call Using a Speed Dial Button To use a speed dial button to make a call, perform the following steps. 1.
  • Page 24 Making Calls Comdial May ‘04...

  • Page 25: Answering Calls

    3. ANSWERING CALLS When your station receives an incoming call, your EP300 alerts you with an audible and visual indication. You will hear a ringing tone from the speaker and the LCD display will provide you with the Caller ID information about the call. To answer a call, perform the following steps.
  • Page 26 Answering Calls Comdial May ‘04...

  • Page 27: Processing Calls

    4. PROCESSING CALLS 4.1 Muting the Microphone You have the option of muting the microphone on the EP300-24 so that the distant party cannot hear any audio from your microphone. This setting affects the transmitter of the handset, headset, and the built-in microphone of the EP300.

  • Page 28: Transferring A Call

    Processing Calls 4.3 Retrieving a Held Call Calls on hold can be retrieved by any endpoint that has a line appearance for the held call. 1. Press the SPEAKER button or pick up the handset (if privacy is desired). 2. Press the flashing HOLD button. 3.
  • Page 29 If you transfer the call without first announcing it, you have made an un-screened or blind transfer. To transfer an un-screened call to another system endpoint, perform the following steps. 1. While on a call, press the pre-programmed TRANS soft key or TRANS/CONF button on your EP300.
  • Page 30 Processing Calls 3. When a second caller enters, the EP300 plays a double beep to announce their entry, and you can begin your conversation. 4. When additional parties enter the conference, the EP300 plays a double beep to announce their arrival; all parties in the room can then communicate.

  • Page 31: Appendix A Specifications

    • Power: 9VDC 1A, 120 VAC external transformer • Network: RJ45 (Ethernet) • PC: RJ45 (Ethernet) • Handset: RJ14 Standard Handset Connector • Headset: RJ14 Standard Headset Connector • Power: Center pin May, ’04 CONVERSip EP300 User (MP5000) Technical Data: Connectors: Comdial...
  • Page 32 Specifications • 2 x 16 character display • 24 programmable buttons with tri-color LEDs • Phone buttons web configurable (via MP5000 or MP1000 platforms) • 7 fixed feature buttons (hold, transfer/conference, redial, headset, speaker, mute, dial/answer) • 3 soft keys •...
  • Page 33 CONVERSip EP300 User (MP5000) SIP: • RFC3261 compliant • UDP and TCP support • MWI events • Inband DTMF • REFER (RFC3525) Installation: • Static IP provisioning, DHCP • Daylight saving time, time retrieval from server • Dynamic field-upgradable software Ethernet: •...
  • Page 34 Specifications Comdial May, ’04...
  • Page 35 Establishing a Multi-Party Conference 35 Feature Access Codes 38 Forwarding Calls to Another Extension 37 May ‘04 CONVERSip EP300 User (MP5000) INDEX Handling Park Recalls 33 hold, placing call on 31 Introduction 9, 27 LCD menu structure 15 Making a Call by Dialing a Speed Dial...

  • Page 36: Retrieving An Outside Call From A Park Orbit

    Index Positioning the EP300 10 recalling parked calls 33 Redialing a Previously Dialed Number 22 Retrieving a Held Call 32 Retrieving an Outside Call from a Park Orbit 33 speed dial bin, calling using 24 speed dial button, calling using 23 Transferring a Call 34 Using Call Hold 31 Using Call Pickup 37...
  • Page 37 CONVERSip EP300 User (MP5000) May ‘04 Comdial...
  • Page 38 GCA70-399 Rev 1 May ‘04...

This manual is also suitable for:

Conversip ep300

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