Customer Support; Troubleshooting Checklist - HighPoint RocketRAID 432x User Manual

Customer Support

If you encounter any problems while utilizing the RocketRAID host adapter, or have
any questions about this or any other HighPoint product, feel free to contact our
Customer Support Department.

Troubleshooting Checklist

Before contacting our Customer Support department:
•
Make sure the latest BIOS, driver and HighPoint RAID Management soft-
ware has beein installed for the host adapter. The latest updates are available
from our website.
•
Prepare a list of the computer system's hardware and software (motherboard,
CPU, memory, other PCI-E devices/host adapters, operating system,
applications)
Contact Information
E-mail address: support@highpoint-tech.com
Phone: 408-240-6119
9:00AM-5:00PM, Pacific Standard Time
Customer Support
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