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HighPoint RocketRAID 268x User Manual

Rocketraid 268x sas/sataii host adapter
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RocketRAID 268x
SAS/SATAII Host Adapter
User Manual
Revision: 1.0
Date: Dec 2008
HighPoint Technologies, Inc.
1

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Summary of Contents for HighPoint RocketRAID 268x

  • Page 1 RocketRAID 268x SAS/SATAII Host Adapter User Manual Revision: 1.0 Date: Dec 2008 HighPoint Technologies, Inc.
  • Page 2 HighPoint’s products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint’s products or manuals.

  • Page 3: Table Of Contents

    3 - Physical Specifications ....................8 4 - Kit Contents ......................8 HARDWARE DESCRIPTION AND INSTALLA- TION 1 - RocketRAID 268x Host Adapter layout ..............9 2 - LED Connections ....................11 3 - Hardware Installation ..................... 12 4 - Verifying Installation ....................14 ROCKETRAID BIOS UTILITY 1 - BIOS Command Overview ..................
  • Page 4 DEVICE DRIVER CD AND HIGHPOINT RAID MANAGEMENT 1 - Creating a Driver Diskette ..................22 2 - Device Driver Installation ..................23 3 - HighPoint RAID Management Utilities (HRM) ............32 CUSTOMER SUPPORT Troubleshooting Checklist ..................35 CONTACT US ......................36...
  • Page 5 HighPoint Technologies, Inc. HighPoint Technologies, long recognized as a leader in mass storage technologies specializes in the design and manufacturer of HBA (Host Bus Adapters) and HighPoint RAID IP (Intellectual Property). HighPoint provides a broad range of scalable hardware HBA’s that meet the storage requirements from Enterprise to SMB (Small Medium Sized Business) to PC enthusiast.

  • Page 6: Congratulations

    Congratulations You have purchased one of the highest performing and most cost effective 8 channel SAS RAID controllers available. RocketRAID 268x offers the flexibility to support both the highest performing SAS 15,000 RPM hard drives, and larger capacity cost sensitive SATA hard drives in homogeneous and heterogeneous storage environments.
  • Page 7 Congratulations Advanced RAID Features • Supports RAID 0,1,5,10,50 and JBOD • NCQ (Native Command Queuing) • Multiple RAID array support • Multiple logical drive support • BIOS booting support • Online Array roaming • Automatic hard drive (insert / remove) detection •...

  • Page 8: Operating System Support

    Relative Humidity Range: 5% ~ 60% non condensing Storage Temperature: ~20 ~ 80 C MTBF: 920,585 Hours Electrical Characteristics: 4 - Kit Contents Host Adapter 2 Internal Mini-SAS to Mini-SAS cables(RocketRAID 2680) Low-profile bracket User Manual HighPoint Products Software CD...

  • Page 9: Hardware Description And Installa- Tion

    Hardware – Description and Installation Hardware - Description and Installation 1 – RocketRAID 268x Host Adapter layout RocketRAID 2680 Port1- Port2 - These represent the RocketRAID 2680’s 2 Internal Mini-SAS ports. Each port can direct connnect up to 4 SATA/SAS hard disks.
  • Page 10 Hardware – Description and Installation RocketRAID 2684 Port1, Port2 These represent the RocketRAID 2684’s 2 Mini-SAS ports. Each port can direct connect up to 4 SATA/SAS hard disks. Port1 is an Internal Mini-SAS port; Port2 is an External Mini-SAS port. BEEP1-Speaker Alarm (speaker): the speaker emits and audible alarm in the case of Drive/array failure.

  • Page 11: Led Connections

    Hardware – Description and Installation 2 – LED Connections RocketRAID 2680 LED connectors (Drive-activity/Drive-failure): LED support is discussed in greater detail in the LED Connection section. The RocketRAID 2680 host adapter has 4 LED connectors that are used to indicate the activity and failure status of hard drives to the card’s 8 SATA/SAS channels.

  • Page 12: Hardware Installation

    Hardware – Description and Installation 3 – Hardware Installation RocketRAID 2680 Note: Make sure the system is powered-off before installing the RocketRAID host adapter. The RocketRAID 2680 include both standard and low-profile brackets. It may be necessary to attach the low-profile bracket in place of the standard bracket, depend- ing upon the chassis design.
  • Page 13 Hardware – Description and Installation Note: Many server-level chassis include hard-disk hot-swap bays. For these system chassis, cables are attached to the chassis backplane, rather than directly to each individual hard disk. Consult the chassis’s manual for proper installation procedure. Close and secure the system chassis.

  • Page 14: Verifying Installation

    Hardware – Description and Installation After installing the adapter, attach hard drives to the host adapter using the data cable. The RocketRAID 2684 model utilizes 1 Mini-SAS to Mini-SAS Cables are included in each retail box. Each Mini-SAS cable can direct connect up to 4 hard drives.

  • Page 15: Rocketraid Bios Utility

    RocketRAID BIOS Utility RocketRAID BIOS Utility The RocketRAID 268x card will display it’s BIOS screen during the system’s boot process. Press Control + H when prompted, to access the BIOS settings Menu. 1 - BIOS Settings Overview The RocketRAID 268x BIOS utility is an interface that provides management com- mands and controller related settings.

  • Page 16: Creating Raid Arrays

    RocketRAID BIOS Utility BIOS Commands Create - this command is used to open the RAID Creation menu. Delete - this command will delete the selected RAID array. Add/Remove Spare - this command is used to assign hard disks to function as spare disks.
  • Page 17 RocketRAID BIOS Utility Highlight the target disks using the arrow keys, then select using Enter. A numeral will be displayed before each selected disk. Once all target disks have been selected, press ESC. The utility will display a warning, and ask you to press Y (yes) to initialize, or N (no) to cancel.
  • Page 18 RocketRAID BIOS Utility Use the arrow keys to highlight the Array Name option and press Enter. The array name dialogue box will appear. Use the keyboard to input a new Array Name, and press the Enter key. Note: the Array Name command is optional – it is not necessary to name the array. The array can be named at a later time, and the name of the array can be changed at any time.

  • Page 19: Deleting Arrays

    RocketRAID BIOS Utility Enter. For redundant RAID arrays (RAID 1, 5, 10), select the Cache Policy: Write Back – utilizes disk cache (higher performing) Write Through – writes directly to the disks (may reduce the risk of data loss during a critical failure, but at the cost of lower performance) Sector Size –...

  • Page 20: Adding/Remove Spare Disks

    RocketRAID BIOS Utility The utility will display a warning message. Press Y (yes) to delete the array, or select N (no) to cancel. Warning: all data stored on the array will be lost – do not delete if the array contains critical data.

  • Page 21: Settings

    RocketRAID BIOS Utility Generally, single disks are designated to act as spares (disks that are not configured into RAID arrays). However, in some instances, disks that are members of RAID arrays may also be designated to act as a spare. If the disks in question are part of a RAID array that did not utilize the full available capacity at the time of creation, these disks may be used as spares.

  • Page 22: Creating A Driver Diskette

    Each retail box includes a copy of the HighPoint Products Software CD. This CD can be used to generate driver diskettes, and install the HighPoint RAID Management Utility Suite for a variety of operating systems. 1 - Creating a driver diskette...

  • Page 23: Device Driver Installation

    Device Driver CD and HighPoint RAID Management 2 - Device Driver Installation We recommend visiting the RocketRAID 268x download page for the latest Windows Device Driver updates: RocketRAID 2680: http://highpoint-tech.com/USA/bios_rr2680.htm RocketRAID 2684: http://highpoint-tech.com/USA/bios_rr2684.htm Drivers are posted in .zip archive format. Most Windows operating systems will recognize this archive format, natively.
  • Page 24 Installing the RocketRAID 268x driver for an existing Windows system. After the operating system has booted, Windows will automatically detect the RocketRAID 268x host adapter, and request that a device driver be installed. To install the device driver, follow the steps outlined below: When the “Found New Hardware Wizard”...
  • Page 25 In the popup window, click the “Hardware” tab then click Device Manager button. Double click the “SCSI and RAID controllers” entry. If the RocketRAID 268x device entry is not displayed, or there are “?” or “!” marks displayed near the RocketRAID 268x entry, the driver has not been installed properly.
  • Page 26 USB flash disk or CD. If you are using the RocketRAID 268x software CD, the drivers are located in RR268x – Driver – Windows – VistaWin2008 – 32 (or 64, if you are running a 64-bit version of the operating system).
  • Page 27 Double click the “Storage Controllers” entry. If the RocketRAID 268x device entry is not displayed, or there are “?” or “!” marks displayed near the RocketRAID 268x entry, the driver has not been installed properly. Delete the entries and reinstall the driver.
  • Page 28 Driver updates are typically posted as .tgz archive files. RR2680: http://highpoint-tech.com/USA/bios_rr2680.htm RR2684: http://highpoint-tech.com/USA/bios_rr2684.htm Several driver sets are also included with the RocketRAID 268x Software CD. Each binary driver and source package includes an installation guide (.pdf format). Linux Driver sets: RR268x/Driver/Linux directory. FreeBSD Driver sets:...
  • Page 29 Device Driver CD and HighPoint RAID Management Mac OS X Driver and Web-based RAID Management Utility The driver and software package for the RocketRAID 268x includes both the device driver for OS X, and a copy of the Web RAID Management utility.
  • Page 30 Device Driver CD and HighPoint RAID Management Installing the driver and Web-based RAID Management Interface Copy the Mac driver and software package from the RR268x Software CD, to the Mac Desktop. If you are using a copy from our website, locate the downloaded .dmg package.
  • Page 31 Device Driver CD and HighPoint RAID Management Select the installation destination: Click “Restart” – after OS X reboots, the card will be recognized by the system. You can configure arrays using the Web RAID Management interface.

  • Page 32: Highpoint Raid Management Utilities (Hrm)

    Device Driver CD and HighPoint RAID Management 3 - HighPoint RAID Management Utilities (HRM) The HighPoint RAID Management Utility Suite, also known as “HRM”, includes several user interface options. The latest version of the Web Management utility user manual, is available from the following link: http://www.highpoint-tech.com/PDF/...
  • Page 33 HighPoint Web RAID Management .rpm file to start the installation process. Copy the Web RAID Management package from the RR268x Software CD, to the desktop of the Linux operating system. The .rpm file is located in HighPoint RAID Management Software – RR2xxx - Linux – WebGui-Linux.tbz.
  • Page 34 Command Line interface versions of the RocketRAID management utilities are available for Linux and FreeBSD operating systems. These packages are posted on the HighPoint Technologies, Inc. website, under the BIOS & Driver downloads page for the RocketRAID 268x. The latest version of the CLI user manual is available from the following link:...

  • Page 35: Customer Support

    Customer Support Customer Support If you encounter any problems while utilizing the RocketRAID host adapter, or have any questions about this or any other HighPoint product, feel free to contact our Customer Support Department. Troubleshooting Checklist Before contacting our Customer Support department: •...

  • Page 36: Contact Us

    Customer Support Contact Us HighPoint Corporate Headquarter USA Address 1161 Cadillac Ct. Milpitas, CA, 95035 Website: http://www.highpoint-tech.com Phone: 1-408-942-5800 (9 am ~ 6 pm PST, M-F) Fax: 1-408-942-5801 E-mail: sales@highpoint-tech.com Support: support@highpoint-tech.com Support Phone: 1-408-240-6108 (9 am ~ 5 pm PST, M-F) HighPoint Taiwan 5F., No.3, Swei Lane , Jhongjheng Rd.

  • Page 37: European Union Compliance Statement

    FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 38: Thank You

    Thank You Thank you for purchasing the RocketRAID 268x SATAII/SAS RAID Host adapter. We appreciate your support, and welcome any questions, comments or product suggestions you may have.

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