HighPoint RocketRAID 432x User Manual

HighPoint RocketRAID 432x User Manual

Rocketraid 432x series sas/sataii host adapter

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RocketRAID 432x
SAS/SATAII Host Adapter
User's Guide
Revision: 1.0
Date: November 2008
HighPoint Technologies, Inc.
1

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  • Page 1 RocketRAID 432x SAS/SATAII Host Adapter User’s Guide Revision: 1.0 Date: November 2008 HighPoint Technologies, Inc.
  • Page 2 HighPoint’s products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint’s products or manuals.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents HIGHPOINT TECHNOLOGIES, INC ........5 CONGRATULATIONS 1 - Specifications and Features ..................6 2 - Kit Contents ......................8 HARDWARE -- DESCRIPTION AND INSTALLA- TION 1 - RocketRAID 4320 Adapter layout ................9 2 - RocketRAID 4322 Adapter layout ................11 3 - Verifying Installation ....................
  • Page 4 HIGHPOINT RAID MANAGEMENT AND DE- VICE DRIVER CD 1 - Creating a Driver Diskette ..................36 2 - Device Driver Installation ..................37 3 - HighPoint RAID Management Utilities (HRM) ............43 CUSTOMER SUPPORT Troubleshooting Checklist ..................49 CONTACT US...
  • Page 5: Highpoint Technologies, Inc

    HighPoint Technologies, Inc. HighPoint Technologies, long recognized as a leader in mass storage technologies specializes in the design and manufacturer of HBA (Host Bus Adapters) and HighPoint RAID IP (Intellectual Property). HighPoint provides a broad range of scalable hardware HBA’s that meet the storage requirements from Enterprise to SMB (Small Medium Sized Business) to PC enthusiast.
  • Page 6: Congratulations

    CAD/CAM and digital graphics. Remember to visit the HighPoint websites at http://www.highpoint-tech.com http://www.hptmac.com. There you can find information on all of HighPoint’s prod- ucts with FAQ’s, online manuals, BIOS and driver updates. 1 - Specifications and Features Host Adapter Architecture •...
  • Page 7 NTP (Network Time Protocol) • Intelli-VRM. (Intelligent Virtual RAID Management) • SHI – Storage Health Inspector (S.M.A.R.T. and disk maintenance) HighPoint RAID Management (HRM) • Hot key (ctrl-h) boot-up RAID manager via BIOS • Web browser-base RAID management software •...
  • Page 8: Kit Contents

    Relative Humidity Range: 5% ~ 60% non condensing Storage Temperature: -20 ~ +80 C MTBF: 920,585 Hours Electrical Characteristics: 2 - Kit Contents • RocketRAID Host Adapter • User’s Guide • HighPoint RAID Management and Device Driver CD • Internal Mini-SAS to Mini-SAS cables (RR4320)
  • Page 9: Hardware - Description And Installation

    Hardware – Description and Installation Hardware - Description and Installation 1 – RocketRAID 4320 Adapter layout Port1- Port2 - These represent the RocketRAID 4320’s 2 Internal Mini-SAS ports. Each port can support up to 4 SAS/SATA hard disks. J9,J10,J11,J12 J9,J10 are Disk Activity LED’s; J11,J12 are Disk Failure LED’s.
  • Page 10 Hardware – Description and Installation Pin - SAS/SATA channel/port stable: This connector supports SAF-TE interface (I2C). Pin definitions: Pin 1: SCL; Pin 2: GND; Pin 3: SDA. J14 (BBU connector) Connector for HPTBBU-03. (optional part). BEEP1 – Speaker Alarm (speaker): the speaker emits an audible alarm in the case of disk/array failure. Ethernet Port Ethernet port for Out of Bound Management, support Net Time Protocol.
  • Page 11: Rocketraid 4322 Adapter Layout

    Connector for the HPTBBU-03 (see “Battery Backup” for details). BEEP1 – Speaker Alarm (speaker): the speaker emits an audible alarm in the case of disk/array failure. J4 (HighPoint Ethernet Board connector) Connector for HighPoint Ethernet Board ( see “Installing the HighPoint Ethernet Board” for details)
  • Page 12 Hardware – Description and Installation 2.1 – Installing the RocketRAID 4320 Host Adapter Note: Make sure the system is powered-off before installing the RocketRAID 4320 host adapter. Open the system chassis and locate an unused PCI-E x8 or x16 slot. Remove the PCI slot cover.
  • Page 13 HighPoint Ethernet Board – the HighPoint Ethernet Board U1 is the RJ45 connector. J1 is connector for connecting the HighPoint Ethernet Board to the RocketRAID Host Adapter. If you want to use the Ethernet functions, connect the HighPoint Ethernet Board to the RocketRAID Host Adapter via connec- tors J4 through J1, and secure the two boards to the bracket.
  • Page 14: Verifying Installation

    (stored in the card’s onboard cache), will remain viable for up to 72 hours. The battery unit can be attached to the card using the BBU CONN. Attach the BBU to the RocketRAID 432x, using the cable included with the BBU unit: (illustration shows the RocketRAID 4322)
  • Page 15: Rocketraid Bios Utility

    RocketRAID BIOS Utility RocketRAID BIOS Utility The RocketRAID 432x card will display it’s BIOS screen during the system’s boot process. Press Control + H when prompted, to access the BIOS settings Menu. 1 - BIOS Settings Overview The RocketRAID 432x BIOS utility is an interface that provides management com- mands and controller related settings.
  • Page 16 RocketRAID BIOS Utility BIOS Menu Shortcuts The BIOS interface can also be navigated using key stroke combinations (Alt +” X”). When viewing the interface, letters highlighted in “red” represent the “X” values: “S” – System “D” – Disk “A” – Array “C”...
  • Page 17: Bios Commands

    RocketRAID BIOS Utility You will be asked to enter the Supervisor password. The default password is “hpt”. BIOS Commands System User/Supervisor modes – interface modes Change password - for Supervisor mode Exit the utility – quit and exit the RocketRAID BIOS utility Disk Information –...
  • Page 18 RocketRAID BIOS Utility Array Information – displays information about the selected RAID array Create – Create a RAID array using the selected disks Delete – Delete the selected RAID array Unplug – Remove the selected RAID array (safe removal of disk members of the target array - hot-swap) Verify –...
  • Page 19: Creating Raid Arrays

    RocketRAID BIOS Utility 2 - Creating RAID Arrays Initializing Disks: Before creating a RAID array, the disks must be initialized. Disk initialization writes necessary RAID configuration information to the hard disks. From the Disk window, highlight the target disks using the arrow keys, then select using Enter.
  • Page 20: Creating Arrays

    RocketRAID BIOS Utility Creating Arrays: From the Disk window, highlight the target disks using the arrow keys, then select using Enter. A numeral will be displayed before each selected disk. To de-select a disk, highlight the target disk, and press Enter once more. Once all target disks have been selected, select Array from the tool bar, then highlight Create and press Enter.
  • Page 21 Array Type: First, use the Tab or arrow keys to highlight the desired RAID level, and press the Spacebar to select the Array Type. The RocketRAID 432x host adapters support RAID 0, 1, 3, 5, 6, 10, 50 and JBOD.
  • Page 22 RocketRAID BIOS Utility Name: Use the Tab or arrow keys and highlight Name. This feature allows you to name an array for reference. This is an optional setting. Press Enter to use the default name, or type in the desired name, and press Enter. Capacity (GB): The adapter will display the full available capacity by default.
  • Page 23 RocketRAID BIOS Utility Sector Size – Also known as VSS (Variable Sector Size), this option allows you to specify the sector size of the array, for use With Windows operating systems. Older, 32-bit versions of Windows do not support volumes over 2TB in size, unless the sector size is altered.
  • Page 24: Deleting Arrays

    RocketRAID BIOS Utility 3 – Deleting Arrays From the Array window, highlight the target array and press Enter. Highlight Array from the toolbar. Select Delete and press Enter. The utility will display a warning message. Press Y (yes) to delete the array, or select N (no) to cancel. Warning: all data stored on the array will be lost –...
  • Page 25: Monitoring The Host Adapter, Arrays And Devices

    RocketRAID BIOS Utility 4 – Monitoring the Host Adapter, Arrays and Devices The BIOS Settings Utility allows the Administrator to check the status of the RocketRAID host adapter, and any devices (hard disks), and arrays hosted by the adapter. Disk/Array Status To check the status of any disk or array, use Tab to select the Disk or Array Windows, highlight the target disk/array and press enter.
  • Page 26: Event Log

    RocketRAID BIOS Utility Controller Information Highlight Controller from the toolbar, select Information, and press Enter. Array Information – this will display the array’s Name, RAID type, Block size, Sector size, member hard disks, and status. This option will display information about the host adapter’s model (Product ID), PCI- E bus location, IO Processor model, memory, firmware revision, serial number, and the status of the BBU (battery backup unit).
  • Page 27 RocketRAID BIOS Utility Use this option to view Event Log information, including Errors (disk or array failure), Warnings (problems such as disk sector or Smart issues) and Information (such as the creation or deletion of arrays). You can filter displayed events by using Tab to highlight the Information, Warning, and Error options towards the top of the window.
  • Page 28: Maintaining Arrays

    RocketRAID BIOS Utility 5 – Maintaining Arrays The BIOS Settings Utility provides several RAID and device related maintenance functions, including device and controller settings, Network Configuration settings (for managing the host adapter, remotely), and rebuilding broken/degraded RAID arrays. Network Settings This option allows the Administrator to configure Network Settings for use with the RocketRAID host adapter’s Out-of-Band (OOB), and In-Band (IB) Management functions.
  • Page 29: Controller Settings

    RocketRAID BIOS Utility Controller Settings Highlight Controller from the toolbar, select Settings and press Enter. Use the tab and arrow keys to select each item, and the Spacebar to enable/disable the target option. • Enable Audible Alarm – enables/disables card’s alarm (beeper) •...
  • Page 30: Device Settings

    RocketRAID BIOS Utility • Use Single BCV Entry – also related to motherboard BIOS settings (troubleshooting) • Stop on Error – Enabled by default. If disabled, the host adapter BIOS menu will bypass array or device errors when booting the system. •...
  • Page 31 RocketRAID BIOS Utility Spare Disks Spare Disks are used to automatically rebuild Redundant RAID arrays in the case of disk failure. As with creating RAID arrays, disks must be initialized before they can be used as spares. To set a hard disk to act as a Spare Disk, switch to the Disk window, use the arrow keys to select the target disk from the list of initialized disks, and press Enter.
  • Page 32 RocketRAID BIOS Utility Generally, single disks are designated to act as spares (disks that are not configured into RAID arrays). However, in some instances, disks that are members of RAID arrays may also be assigned to act as a spare disk. If the disks in question are part of a RAID array that did not utilize the full available capacity at the time of creation, these disks may be used as spares.
  • Page 33: Additional Functions And Settings

    RocketRAID BIOS Utility 6 – Additional Functions and Settings Set Boot Highlight the target array from the Array window and press Enter. Highlight Array from the toolbar: Note: Use this option to set an array to act as the boot device. The selected array will act as the boot “disk”, if the motherboard’s BIOS instructs the card to act as the system’s boot device.
  • Page 34 RocketRAID BIOS Utility To add a disk, install the hard disk, then highlight Disk from the toolbar, select Rescan, and press Enter. Note: After installing the disk into the hot-swap capable drive bay, wait several seconds to allow the disk to fully power on, before using the Rescan command. Adding/removing Arrays To prepare a RAID array for removal, highlight the target array using the Array window and press Enter.
  • Page 35: Window Menu

    RocketRAID BIOS Utility Window Menu The Window menu provides several view options. • Maximize – enlarge viewing area of the selected window (Disk or Array) • Minimize – reduce the viewing area of the selected window) • Disk – selects the Disk window •...
  • Page 36: Highpoint Raid Management And Device Driver Cd

    Driver CD Each retail box includes a copy of the HighPoint Products Software CD. This CD can be used to generate driver diskettes, and install the HighPoint RAID Management Utility Suite for a variety of operating systems. 1 - Creating a driver diskette...
  • Page 37: Device Driver Installation

    HighPoint RAID Management and Device Driver CD 2 - Device Driver Installation We recommend visiting the RocketRAID download page for the latest Windows Device Driver updates: RocketRAID 4320 http://highpoint-tech.com/USA/bios_rr4320.htm RocketRAID 4322 http://highpoint-tech.com/USA/bios_rr4322.htm Drivers are posted in .zip archive format. Most Windows operating systems will recognize this archive format, natively.
  • Page 38 Installing the RocketRAID 432x driver for an existing Windows system. After the operating system has booted, Windows will automatically detect the RocketRAID 432x host adapter, and request that a device driver be installed. To install the device driver, follow the steps outlined below: When the “Found New Hardware Wizard”...
  • Page 39 In the popup window, click the “Hardware” tab then click Device Manager button. Double click the “SCSI and RAID controllers” entry. If the RocketRAID 432x device entry is not displayed, or there are “?” or “!” marks displayed near the RocketRAID 432x entry, the driver has not been installed properly.
  • Page 40 Installing the driver for an existing Windows Vista/2008 system Intall the RocketRAID 432x host adapter into the PC, then boot up Windows. Windows should automatically detect the card, and display the “Found New Hardware” wizard pop-up window. Select “Locate and install driver software”.
  • Page 41 Double click the “Storage Controllers” entry. If the RocketRAID 432x device entry is not displayed, or there are “?” or “!” marks displayed near the RocketRAID 432x entry, the driver has not been installed properly. Delete the entries and reinstall the driver.
  • Page 42 RocketRAID 4320 http://highpoint-tech.com/USA/bios_rr4320.htm RocketRAID 4322 http://highpoint-tech.com/USA/bios_rr4322.htm Several driver sets are included with the RocketRAID 432x Software CD. Each binary driver and source package includes an installation guide (.pdf format). Linux Driver sets: RR3xxx_4xxx/Linux directory. FreeBSD Driver sets:...
  • Page 43: Highpoint Raid Management Utilities (Hrm)

    HighPoint RAID Management and Device Driver CD 3 - HighPoint RAID Management Utilities (HRM) The HighPoint RAID Management Utility Suite, also known as “HRM”, includes several user interface options. The latest version of the Web Management utility user manual, is available from our website.
  • Page 44 HighPoint Web RAID Management .rpm file to start the installation process. Copy the Web RAID Management package from the RR432x Software CD, to the desktop of the Linux operating system. The .rpm file is located in HighPoint RAID Management Software – RR3xxx_4xxx - Linux – WebGui-Linux.tbz.
  • Page 45 Command Line interface versions of the RocketRAID management utilities are available for Linux and FreeBSD operating systems. These packages are posted on the HighPoint Technologies, Inc. website, under the BIOS & Driver downloads page for the RocketRAID 4320 and 4322.
  • Page 46 HighPoint RAID Management and Device Driver CD Mac OS X Driver and Web-based RAID Management Utility The driver and software packages for the RocketRAID 4320 and 4322 includes both the device driver for OS X, and a copy of the Web RAID Management utility.
  • Page 47 HighPoint RAID Management and Device Driver CD Mac OS X Driver and RAID Management Installation The driver and software packages for the RocketRAID 4320 and 4322 includes both the device driver for OS X, and a copy of the Web RAID Management utility. Copy the Mac driver and software package from the Software CD, to the Mac Desktop.
  • Page 48 HighPoint RAID Management and Device Driver CD Select the installation destination: Click “Continue” Click “Restart” – after OS X reboots, the card will be recognized by the system. Config- ure arrays using the Web RAID Management interface. User guides for the Web inter- face are available from http://www.hptmac.com.
  • Page 49: Customer Support

    Customer Support Customer Support If you encounter any problems while utilizing the RocketRAID host adapter, or have any questions about this or any other HighPoint product, feel free to contact our Customer Support Department. Troubleshooting Checklist Before contacting our Customer Support department: •...
  • Page 50: Contact Us

    Customer Support Contact Us HighPoint Corporate Headquarter USA Address 1161 Cadillac Ct. Milpitas, CA, 95035 Website: http://www.highpoint-tech.com Phone: 1-408-942-5800 (9 am ~ 6 pm PST, M-F) Fax: 1-408-942-5801 E-mail: sales@highpoint-tech.com Support: support@highpoint-tech.com Support Phone: 1-408-240-6108 (9 am ~ 5 pm PST, M-F) HighPoint Taiwan 5F., No.3, Swei Lane , Jhongjheng Rd.
  • Page 51: European Union Compliance Statement

    FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 52: Thank You

    Thank You Thank you for purchasing the RocketRAID 432x SATAII RAID Host adapter. We appreciate your support, and welcome any questions, comments or product sugges- tions you may have.

This manual is also suitable for:

Rocketraid 4320Rocketraid 4322

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