HighPoint RocketRAID 3xxx User Manual
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HighPoint RocketRAID 3xxx User Manual

Rocketraid 3 series sataii host adapter
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RocketRAID 3xxx
SATAII Host Adapter
User's Guide
Revision: 1.2
Date: November 2007
HighPoint Technologies, Inc.

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Summary of Contents for HighPoint RocketRAID 3xxx

  • Page 1 RocketRAID 3xxx SATAII Host Adapter User’s Guide Revision: 1.2 Date: November 2007 HighPoint Technologies, Inc.
  • Page 2 HighPoint’s products and use at your own risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoint’s products or manuals.

  • Page 3: Table Of Contents

    Understanding RAID Concepts and Terminology ............. 1-4 Chapter 2 RocketRAID 3xxx Hardware Description/Installation 1 - RocketRAID 3xxx Adapter Layout ................. 2-1 2 - Installing the RocketRAID 3xxx Host Adapter ............2-8 3 - Verifying Installation ..................... 2-9 4 - Battery Backup ...................... 2-9 Chapter 3 RocketRAID 3xxx BIOS Utility 1 - BIOS Command Overview ..................
  • Page 4 FreeBSD Driver Support 1 - Installing FreeBSD on the RocketRAID 3xxx Controller ........7-1 2 - Installing the RocketRAID 3xxx Driver on an Existing System ......7-4 3 - Updating the Driver ....................7-7 4 - Uninstalling the Driver ..................7-7...
  • Page 5 Chapter 1 Introduction Contents of this Chapter: About this guide Introducing the RocketRAID 3xxx Host Adapter RocketRAID3xxx - Features and Specifications Understanding RAID Concepts and Terminology...

  • Page 6: Introduction

    RAID arrays hosted by the adapter. Introducing the RocketRAID 3xxx Host Adapter The HighPoint RocketRAID 3xxx is an 8-channel PCI-E x8 to Serial ATA II RAID controller. The RocketRAID 3xxx solution designed for enterprise storage applica- tions such as NAS solutions, workgroup and web servers, video streaming / video editing workstations, data archiving/back up, and security systems.

  • Page 7: Rocketraid 3Xxx - Features And Specifications

    Onboard Cache and Optional Battery Backup for optimal performance and added security 256MB of DDR SDRAM with ECC protection is integrated into the RocketRAID 3xxx for improved performance, and provides additional security in the case of critical system failure, when used in conjunction with the optional battery back up unit.

  • Page 8: Raid Management

    Introduction Array Monitors, Alerts and Indicators • Active/Failed LED • SMTP for email notification • Alarm / Buzzer alerts for array activity RAID Management • Firmware update in the Operating System • Hot key (ctrl-h) boot-up RAID manager via BIOS •...

  • Page 9: Understanding Raid Concepts And Terminology

    Non-redundant arrays (RAID0, JBOD) do not need to be initialized. When you create a redundant array using the RocketRAID 3xxx controller’s BIOS Configuration Utility, it will automatically start the initialization process. When creating an array using the HighPoint RAID Management Console software, you can specify an initialization option (Skip initialization, foreground and background).
  • Page 10 Disks attached to the RocketRAID 3xxx that contain valid partition tables will be identified as legacy disks. A legacy disk attached to the RocketRAID 3xxx can be accessed by the operating system, but cannot be used to create RAID arrays. A...

  • Page 11: Rocketraid 3Xxx Hardware Description/Installation

    Chapter 2 RocketRAID 3xxx Hardware Description/Installation Contents of this Chapter: RocketRAID 3xxx Hardware 1 - RocketRAID 3xxx Adapter Layout 2 - Installing the RocketRAID 3xxx Host Adapter 3 - Verifying Installation 4 - Battery Backup (for RocketRAID 3320/35xx)

  • Page 12: Rocketraid 3Xxx Adapter Layout

    RocketRAID 3xxx Hardware Description/Installation RocketRAID 3xxx Hardware RocketRAID 3xxx Adapter Layout 1 - RocketRAID 3520 Adapter Layout Port1, Port 2 These represent the RocketRAID 3520’s two internal Mini-SAS ports. Each port can support up to 4 hard disks. CONN2-CONN5 - Active LED, Fail LED LED connectors (disk-activity/disk-failure).

  • Page 13: Customer Support

    RocketRAID 3xxx Hardware Description/Installation For more information about LED support, contact our Customer Support Department. BEEP1 – Speaker Alarm (speaker): the speaker emits and audible alarm in the case of disk/array failure. CONN10 (BBU) Connector for battery backup (optional part).
  • Page 14 RocketRAID 3xxx Hardware Description/Installation Port1 This represent the RocketRAID 3510’s one internal Mini-SAS port. One port can support up to 4 hard disks. CONN2, CONN5 - Active LED, Fail LED LED connectors (disk-activity/disk-failure). The RocketRAID 3510 has 2 LED jumpers. Each Jumpers are provided for one Mini-SAS port.
  • Page 15 RocketRAID 3xxx Hardware Description/Installation 3 - RocketRAID 3320 Adapter Layout Port1 – Port 8 These represent the RocketRAID 3320’s eight SATA channels. SAF-TE SAF-TE port. This support is dependent upon the system chassis. Not all chassis models support SAF-TE features. Consult the chassis’s manual for more information.
  • Page 16 RocketRAID 3xxx Hardware Description/Installation RocketRAID 3320 LED Guide For more information about LED support, and installation guides for various chassis configurations, consult the RocketRAID 3320 LED Guide (which will be available for download), or contact our Customer Support Department. BEEP1 – Speaker (attached to reverse side of card) Alarm (speaker): the speaker emits and audible alarm in the case of disk/array failure.
  • Page 17 RocketRAID 3xxx Hardware Description/Installation 4 - RocketRAID 3220 Adapter Layout Port1, Port2 These represent the RocketRAID 3220’s two internal Mini-SAS ports. Each port is compatible with a variety of cable options. SAF-TE support: this support is dependent upon the system chassis. Not all chassis models support SAF-TE features.
  • Page 18 RocketRAID 3xxx Hardware Description/Installation The numbered pins (1-4, 5-8) represent each of the 8 channels (hard disks). The fifth pin of each CONN is for power (3.3v). Mini-SAS Port 1 (disks 1-4) Mini-SAS Port 2 (disks 5-8) RocketRAID 3220 LED Guide...

  • Page 19: Installing The Rocketraid 3Xxx Host Adapter

    Open the system chassis and locate an unused PCI-E x8 (or x16) slot. Remove the PCI slot cover. Gently insert the RocketRAID 3xxx into the PCI-E slot, and secure the bracket to the system chassis.

  • Page 20: Verifying Installation

    Close and secure the system chassis. 3 - Verifying Installation Once the RocketRAID 3xxx host adapter and hard disks have been installed into the chassis, boot-up the system to verify that the hardware is properly recognized. Power on the system. If the system detects the presence of the adapter, the RocketRAID 3xxx BIOS Utility will be displayed during bootup.
  • Page 21 RocketRAID 3xxx Hardware Description/Installation Installing the HighPoint BBU Step1: Remove the 2 bracket screws: Step2 Install the copper spacers: 2-10...
  • Page 22 RocketRAID 3xxx Hardware Description/Installation Step3: Attach the BBU unit into CONN 10: Step4: Refasten the bracket screws: 2-11...

  • Page 23: Rocketraid 3Xxx Bios Utility

    Chapter 3 RocketRAID 3xxx BIOS Utility Contents of this Chapter: RocketRAID 3xxx BIOS Utility 1 - BIOS Command Overview 2 - Creating RAID Arrays 3 - Adding/Removing Spare Disks 4 - Updating the Firmware...

  • Page 24: Bios Command Overview

    RocketRAID 3xxx BIOS Utility RocketRAID 3xxx BIOS Utility The RocketRAID 3xxx’s BIOS Utility can be accessed using the “Ctrl+H” command. This command should be displayed automatically when the RocketRAID 3xxx’s BIOS screen appears during the system’s boot up procedure. 1 - BIOS Command Overview The RocketRAID 3xxx BIOS Utility provides a wide selection of RAID related commands.
  • Page 25 Staggered spinup – This function is used to enable (or disable) staggered drive spin up support This setting, by default, is disabled. Number of drives per spinup – informs the RocketRAID 3xxx how many disks should be powered up simultaneously (when the Staggered spin up feature is enabled).
  • Page 26 (broken array warnings), if the administrator does not input the “Control + H” command to access the BIOS menu. View – this command is used to view information about the RocketRAID 3xxx, and devices attached to it.. Devices – displays information about hard disks attached to the ↑...

  • Page 27: Creating Raid Arrays

    RocketRAID 3xxx BIOS Utility 2 - Creating RAID Arrays Initializing Disks: Before creating a RAID array, the disks must be initialized. Initialization writes necessary RAID configuration information to the hard disk. Use the ← → arrow keys to select the Initialize command, and press ENTER.
  • Page 28 RocketRAID 3xxx BIOS Utility Note: Multiple arrays can be created using the same set of hard disk drives. The Capacity option allows you to set aside disk space that be used to create another array, set as a spare disk, or partitioned to act as a single disk (by the operating system).

  • Page 29: Adding/Remove Spare Disks

    RocketRAID 3xxx BIOS Utility 3 - Adding/Remove Spare Disks This command is used to assign a hard disk to act as a Spare Disk. Spare Disks are used to automatically rebuild Redundant RAID arrays (RAID 1, 5, 6, 10, 50) in the case of disk failure. To set a hard disk to act as a Spare Disk, use the ↑ ↓ arrow keys to select a disk, and press ENTER.

  • Page 30: Updating The Firmware

    RocketRAID 3xxx BIOS Utility 4 - Updating the Firmware Firmware updates are released periodically, and posted on our website for download. There are several ways to update the HPTIOP firmware. For Windows based operating systems: 1) Download the desired Firmware/BIOS update from the Support section provided for the HPTIOP adapter.
  • Page 31 Chapter 4 RocketRAID 3xxx Driver and Software Installation Microsoft Windows (2000, XP, 2003 Server, x64 versions, Vista) Contents of this Chapter: Driver and Software CD Windows Driver Installation...

  • Page 32: Driver And Software Cd

    RocketRAID 3xxx Driver and Software Installation Driver and Software CD The RocketRAID 3xxx retail box includes a Driver and Software CD. This CD can be used to generate driver diskettes, and install the RAID Management software for a variety of operating systems.
  • Page 33 RocketRAID 3xxx Driver and Software Installation Click on the “Please Select the Diskette you want to create” drop-down button, and select the appropriate OS from the list. Click on the “OK” button to create the driver diskette. To install the RAID software:...

  • Page 34: Windows Driver Installation

    2003/x64 system After the operating system has booted, Windows will automatically detect the RocketRAID 3xxx, and request that a device driver be installed. To install the device driver, follow the steps outlined below: When the “Found New Hardware Wizard” window appears, select “Install from a list or specific location (Advanced)”, and click Next to continue.
  • Page 35 RocketRAID 3xxx Driver and Software Installation Double click the “SCSI and RAID controllers” entry. If the RocketRAID 3xxx device entry is not displayed, or there are “?” or “!” marks displayed near the RocketRAID 3xxx entry, the driver has not been installed properly. Delete the entries and reinstall the driver.
  • Page 36 RocketRAID 3xxx Driver and Software Installation Installing the driver for an existing Windows Vista system Install the RocketRAID 3xxx host adapter into the PC, then boot up Windows Vista. Windows should automatically detect the card, and display the “Found New Hardware”...

  • Page 37: Web Raid Management Interface

    Chapter 5 RocketRAID 3xxx Web-RAID Management Interface Contents of this Chapter: 1 - Web RAID Management Interface 2 - Preparing Hard disks 3 - Array Management 4 - Device Management 5 - Configuring Spare Disks 6 - Managing Events and Tasks...
  • Page 38 Web RAID Management Interface 1 Web RAID Management Interface Note: To use the web-based RAID management interface, a web browser with XML support is required, e.g. Internet Explorer 6.0+, Mozilla, FireFox, or Safari (for OSX systems). Starting the Management Interface To run the management interface, start the web browser and enter the following URL address: https://localhost:7402...

  • Page 39: Preparing Hard Disks

    Web RAID Management Interface 2 Preparing Hard disks Disks must be initialized before they can be configured into RAID arrays. Normally, disks only have to be initialized once. The disk initialize process should only take a few seconds. Initializing disks may result in loss – do not initialize disks unless they are to be configured into RAID arrays.
  • Page 40 Web RAID Management Interface Click the Create Array button. The create array page will appear.
  • Page 41 Web RAID Management Interface Choose the array type you want to create from the drop-down list. Enter a name for the array (this is optional) If you are creating a redundant RAID array (RAID1, 5, 6, 10, 50), select an initialization option for the array.
  • Page 42 Web RAID Management Interface 3) Click the Delete button. Note: An array in use by the operating system cannot be deleted. Any data stored on a deleted array will be inaccessible. Array Maintenance – Rebuilding/Verifying/Modifying RAID arrays Rebuilding a Failed Array When an array member in a redundant array fails, the array will be listed as broken.
  • Page 43 Web RAID Management Interface Verifying an Array For a RAID 1 or RAID1/0 array, verify process compares the data of one mirror pair with the other. For RAID 5, verify process calculates RAID5 parity and compares it to the parity data on the array. Verification checks each sector on a drive. Periodic verification of an array allows the disk drive firmware to take corrective actions on problem areas on the disk, minimizing the occurrence of uncorrectable read and write errors.

  • Page 44: Device Management

    Web RAID Management Interface B) You cannot change an array to another type of array with a smaller capacity. In some cases, a disk may need to be added to the RocketRAID card. During the OCE/ORLM procedure, the redundancy level of the array will be the lowest of the source and target arrays;...
  • Page 45 Web RAID Management Interface Change Device Settings Depending upon the capabilities RAID controller and hard disks drives in use, several configurable device settings may be available: Read Ahead, Write Cache, TCQ, and NCQ. Each feature can be enabled or disabled individually, for each hard disk. Unplug The Unplug option found below each Device name, can be used to quickly remove (hot-swap) a Legacy disk.
  • Page 46 Web RAID Management Interface SHI – Storage Health Inspector The primary SHI interface displays a brief “health” summary of each hard disk. Controller ID Which controller /card the disk is attached to. Port # Port location of the hard disk Device Serial Number Serial number of the hard disk RAID...
  • Page 47 Web RAID Management Interface S.M.A.R.T Status You can view S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) data about a particular hard disk to help troubleshoot problems that occur. You can also setup periodically S.M.A.R.T. status checking to send notification messages when S.M.A.R.T. thresholds are exceeded.

  • Page 48: Configuring Spare Disks

    This will remove the disk from the Spare Pool list. 6 Managing Events and Tasks The HighPoint Web RAID Management Software automatically logs all controller related events that have occurred (for all controllers/cards managed by the software). In addition you can configure E-mail Notification to receive information about these events (see Section 7 Settings -View Events).
  • Page 49 Clear button to clear the event log. Managing Tasks With the HighPoint RAID Management Software, you can configure and schedule background rebuild and verify tasks to help maintain the integrity of your drives and data. You can select menu “Task” to enter Task Management page.

  • Page 50: Settings

    Web RAID Management Interface Scheduling a Task To add a task schedule: 1) Select the array that you want to verify or rebuild. 2) Enter a name for the task. 3) Configure the frequency for the task. 4) Check the Submit button. Delete a Scheduled Task To delete a task schedule: 1) Select a task from the Tasks List.
  • Page 51 Listening Port Change Listening Port This is the TCP port number utilized by the HighPoint RAID Management Service in order to communicate with the management console and web browser software. When you connect to the service, the port value you enter must be in accordance with the system port value on the service.
  • Page 52 Web RAID Management Interface To add a Recipient: 1. Enter the necessary information for the desired recipient. 2. Click the button. To test E-mail notification: 1) Enter the necessary information for the recipient. 2) Click the Test button. If the software is unable to send a test message, an error will be displayed. Double check the recipient entries and make sure the information is correct.

  • Page 53: Linux Driver Support

    Chapter 6 Linux Driver Support Contents of this Chapter: Fedora 7 Linux installation Overview Red Hat Enterprise 5 Overview SuSE Linux Enterprise Server (SLES) installation Overview...

  • Page 54: Fedora Core 7 Linux Installation Overview

    This section provides instructions describing how to install and utilize the RocketRAID host adapter on a Fedora 7 Linux system. 2 - Installing Fedora 7 on the RocketRAID 3xxx Host Adapter Note: If the OS is running kernel that differs from the one supported by the precompiled driver, the precompiled drivers cannot be used.
  • Page 55 “OK”. 4) The system will now load the RocketRAID driver automatically. 3 - Installing the RocketRAID 3xxx driver for an Exist- ing System Note: If a SCSI adapter is used to boot the system, make sure the RocketRAID host adapter BIOS loads/posts after the SCSI adapter’s BIOS.

  • Page 56: Updating The Driver

    Linux Driver Support Step 3 Configure System to Automatically Load the Driver To avoid typing in “insmod hptiop_00.ko” each time the operating system is booted, the system must be instructed to automatically load the module during bootup. To install the module, type in the following commands (first change to the directory where the proper hptiop_00.ko file is located): #cp hptiop_00.ko /lib/modules/‘uname –r‘/kernel/drivers/scsi.

  • Page 57: Uninstalling The Driver

    Linux Driver Support 5 - Uninstalling the Driver To uninstall the RocketRAID 3xxx driver Note: The driver cannot be uninstalled while the system is booted from a disk or array attached to the RocketRAID host adapter. To uninstall the driver, remove the lines added to /etc/fstab, and remove the files...

  • Page 58: Red Hat Enterprise 5 Overview

    RocketRAID host adapter on a Red Hat Enterprise 3 Linux system. 2 - Installing Red Hat Enterprise 5 (AS, ES, WS) Linux on the RocketRAID 3xxx controller To install Red Hat Enterprise Linux onto disks or RAID arrays attached to...
  • Page 59 “BOOT” or “HDD0”will identified as /dev/sda, “HDD1” as /dev/sdb, “HDD2” as /dev/sdc, etc. When creating mount points, /boot must be mounted on /dev/sda. 3 - Installing the RocketRAID 3xxx driver for an Exist- ing System Note: If a SCSI adapter is used to boot the system, make sure the RocketRAID host adapter BIOS loads/posts after the SCSI adapter’s BIOS.
  • Page 60 Linux Driver Support Next, use the “mkfs /dev/sda1” command to setup a file system on this partition. Use the command “mkdir xxxx” to create a mount point for the RAID array. Then, mount /dev/sda1 /xxxx in order to access it. Note: xxxx represents the desired name of the mount point.
  • Page 61 Reboot your system to allow the new driver take effect. 5 - Uninstalling the Driver To uninstall the RocketRAID 3xxx driver Note: The driver cannot be uninstalled while the system is booted from a disk or array attached to the RocketRAID host adapter.

  • Page 62: Suse Linux Enterprise Server (Sles) Installation Overview

    This section provides instructions describing how to install and utilize the RocketRAID host adapter on a SuSE (SLES) Linux system. 2 - Installing SLES Linux on the RocketRAID 3xxx Host Adapter Note: If the OS is running kernel that differs from the one supported by the precompiled driver, the precompiled drivers cannot be used.

  • Page 63: Installing The Rocketraid 3Xxx Driver On An Existing System

    “HDD2” as /dev/sdc, etc. When creating mount points, /boot must be mounted on / dev/sda. 3 - Installing the RocketRAID 3xxx Driver on an Exist- ing System If you are currently running SLES and would like to access drives or arrays attached...
  • Page 64 Linux Driver Support kernel (hd0,1)/vmlinux root=/dev/hda1 acpi=off initrd (hd0,1)/initrd Reboot the system to allow the new kernel parameters to take effect. Step 2 Install the Driver Module Extract the module file from the file /linux/suse /[arch]-[version]/install/update.tar.gz (from the driver disk), using the following commands (SLES 9 is used as an example): # mount /dev/fd0 /mnt/floppy # cd / # tar xfz /mnt/floppy/linux/suse/i386-sles9/install/update.tar.gz...

  • Page 65: Updating The Driver

    Linux Driver Support Step 4 Configure System to Automatically Load the Driver To avoid typing in “insmod hptiop_00.o” each time the operating system is booted, the system must be instructed to automatically load the module during bootup. To install the module, type in the following commands (first change to the directory where the proper hptiop_00.ko file is located): Edit the file “/etc/sysconfig/kernel”, and add the hptiop_00 module to the line “INITRD_MODULES=…”...

  • Page 66: Uninstalling The Driver

    If you are using the lilo boot loader, run lilo again (# lilo). 5 - Uninstalling the Driver To uninstall the RocketRAID 3xxx driver Note: The driver cannot be uninstalled while the system is booted from a disk or array attached to the RocketRAID host adapter.

  • Page 67: Updating The Driver

    Chapter 7 FreeBSD Driver Support Contents of this Chapter: 1 - Installing FreeBSD on the RocketRAID 3xxx Controller 2 - Installing the RocketRAID 3xxx Driver on an Existing System 3 - Updating the Driver 4 - Uninstalling the Driver...
  • Page 68 FreeBSD Driver Support 1 - Installing FreeBSD on the RocketRAID 3xxx Con- troller If you would like to install FreeBSD onto arrays attached to the RocketRAID host adapter, please follow the steps below. Step 1 Prepare the Driver Diskette When installing FreeBSD to a disk or array attached to the RocketRAID host adapter, you must prepare a driver diskette before starting the installation procedure.
  • Page 69 FreeBSD Driver Support FreeBSD/i386 bootstrap loader, Revision 0.8 (mailto:jkh@narf.osd.bsdi.com, Sat Apr 21 08:46:19 GMT 2001) Hit [Enter] to boot immediately, or any other key for command prompt. Booting [kernel] in 9 seconds… <-press SPACE key A prompted label “ok” will appear at the bottom of the screen Insert the RocketRAID driver diskette into floppy drive.
  • Page 70 FreeBSD Driver Support for FreeBSD 4.11-RELEASE ok load disk1:hptiop_00-4.11.ko for FreeBSD 5.0-RELEASE ok load disk0:hptiop_00-5.0.ko for FreeBSD 5.1-RELEASE ok load disk0:hptiop_00-5.1.ko for FreeBSD 5.2.1-RELEASE ok load disk0:hptiop_00-5.2.1.ko for FreeBSD 5.3-RELEASE ok load disk0:hptiop_00-5.3.ko for FreeBSD 5.4-RELEASE ok load disk0:hptiop_00-5.4.ko for FreeBSD 5.3-AMD64-RELEASE ok load disk0:hptiop_00-5.3-amd64.ko for FreeBSD 5.4-AMD64-RELEASE ok load disk0:hptiop_00-5.4-amd64.ko...
  • Page 71 Then, press Alt-F1 to return to the setup screen, and choose [X Exit Install] to finish setup. 2 - Installing the RocketRAID 3xxx Driver on an Exist- ing System If you are currently running FreeBSD and would like to access drives or arrays...
  • Page 72 FreeBSD Driver Support Alternately, it is possible extract the files from the .img files directly, without using a floppy diskette: For FreeBSD 4.x: # vnconfig vn0c freebsd_xxx.img # mount /dev/vn0c /mnt # cp /mnt/hptiop_00-xxx.ko /modules/hptiop_00.ko # vnconfig –du vn0c myfilesystem mount=/mnt For FreeBSD 5.x: # mdconfig –a –t vnode –f freebsd_5.x.img –u 0 # mount /dev/md0 /mnt...
  • Page 73 FreeBSD Driver Support <- For FreeBSD 5.1 and later: select “6” on “Welcome to FreeBSD” screen. Hit [Enter] to boot immediately, or any other key for command prompt. Booting [kernel] in 9 seconds… <-press SPACE key Type ’?’ for a list of commands, ’help’ for more de- tailed help.
  • Page 74 FreeBSD Driver Support Example: Add the following line to instruct the system to mount /dev/da1s1e to location /mnt/hpt after startup: /dev/da1s1e /mnt/hpt ufs rw 0 0 3 - Updating the Driver To update the driver with a newer revision, simply reinstall the driver following the steps discussed in the previous section, “Install the driver on an existing system”.

  • Page 75: Mac Osx Driver

    Chapter 8 Mac OSX Driver Contents of this Chapter: Installing the driver and RAID utility...

  • Page 76: Installing The Driver And Raid Utility

    Mac OSX Driver 1 Installing the driver and RAID utility Installing the package 1) Double click the package labeled “rr3xxx_00-MacOSX-universal-vxxx.dmg” to start the installation process (“xxx” refers to the revision of the driver). This will open the driver and software packag. 2) Double click the “rr3xxx_00-MacOSX-universal-vxxx.dmg”...
  • Page 77 Mac OSX Driver 6) You will then be notified that a reboot is needed to install the software. Click “Continue Installation”. 7) The driver will then be installed into the system. Click “Restart” to restart the system. After the system restarts, you can use a web browser to configure the controller and setup RAID arrays.

  • Page 78: Appendix

    Appendix Customer Support...

  • Page 79: Customer Support

    Customer Support Customer Support If you encounter any problems while utilizing the RocketRAID 3xxx, or have any questions about this or any other HighPoint product, feel free to contact our Cus- tomer Support Department. Troubleshooting Checklist Before contacting our Customer Support department: Make sure the latest BIOS, driver and RAID Software have been installed for the RocketRAID 3xxx.
  • Page 80 FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

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