Correcting Film Jams With The Imager Powered Off; Touch Screen Not Functioning; Calling For Support - Kodak DryView 6800 User Manual

Troubleshooting
Correcting Film Jams
With the Imager
Powered OFF
Touch Screen not
Functioning

Calling for Support

3-2
Select the error.
3.
Touch View.
4.
Follow the directions in the Error Correction box.
5.
NOTE: If available, touch the Show Me button to view a video of the
corrective action.
Use the manual override latch to open the main door and film
1.
registration door (see
Latch" on page 2-10).
Open the front cover of the turnaround.
2.
Look in all of the areas for the jam.
3.
Use the film advance knobs to move any film through the Imager.
4.
NOTE: If the film does not advance using the knobs, pull the film out of the
Imager.
After all films have been removed:
5.
• close all covers and doors
• power ON the Imager
If the touch screen is non-responsive, use the power switch on the lower right
front of the Imager to turn power OFF, then ON. If the touch screen is still
non-responsive, turn the Imager OFF and contact your service provider.
If you cannot correct a condition and need help, call for support. Before you
call, have the following information ready:
• Model Number: 6800
• K-Number: Displayed on the System Information screen
• Error code and error message if they are displayed on the touch screen
Service Phone Numbers
Country
Argentina
Australia
Austria
Azerbaijan
Belgium
8F2927
"Film Drawers and Main Door Manual Override
Phone Number
54-3327-458-195
54-3327-458-163
1 800 034 487
43.800291332
00 99412 410856
32.27194116
January 17, 2007