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Hunt Groups
accepting or rejecting Agent Help 62
Agent Help, requesting 61
agent IDs 59
Automatic Call Distribution (ACD) 59
Barge-In, using 63
calls
diverting 61
monitoring 62
stealing 62
logging out of 60
types 59
Uniform Call Distribution (UCD) 59
wrap-up timer 60
I
IC 4
Individual Hold, using 30
Installing Designation Cards 7
Intercom 4
Intercom Button 4
Internal Calls, placing 21
Inter-Station Messages, deleting 54
IP Phone
5304 2
blank display 1
changing volume levels 7
comfort and safety 5
default settings, returning to 16
error tones 5
features
dialpad buttons 5
Ring/Message Indicator 3
ring tone, selecting 8
ringer 8
signals 5
speaker 3
K
Keymaps
changing 16
switching 16
L
Language, changing 8
LCD, contrast, changing 9
Logs, call 42
Mitel
®
5304 IP Phone User Guide – Issue 3, February 2011
M
Manual Call Forwarding 33
Manual Call Forwarding Settings, changing 47, 50
Meet-Me Conferencing
access codes 39
conference assistant 39
dropping out 40
joining 40
putting on hold 40
setting up 39
transferring 40
using 39
Members, hunt group 59
Message Button 4
Message Waiting Indications, receiving 36
Messages
canceling 54
deleting 54
Do-Not-Disturb 55
error 65
leaving 53
pages 57
Reminder 56
replying to 54
viewing 54
voice, listening to 54
Messages at Other Extensions, leaving 53
Messages Left at Other Extensions, canceling 54
Microphone, muting 29
Music, background 8
Mute, using 29
N
Numbers
redialing 22
redialing external 22
O
Off Hook 3
On Hook 3
Other Hunt Group Features 61
Other System Users, paging 57
Outgoing Call access code 21, 22
Outside Call 4
Outside Line Access Codes 13
Index
Page 71
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