Denwa Communications Mitel 5304 Manuals

Manuals and User Guides for Denwa Communications Mitel 5304. We have 1 Denwa Communications Mitel 5304 manual available for free PDF download: User Manual

Denwa Communications Mitel 5304 User Manual

Denwa Communications Mitel 5304 User Manual (91 pages)

5000 Communications Platform (CP)

Brand: Denwa Communications | Category: IP Phone | Size: 1.2 MB

Table of Contents

Mitel 5304 Ip Phone
1
User Guide
1
Programmable Buttons
4
Placing a Page Announcement
5
Transferring Calls to Other Extensions
5
Safety Notices
7
Software Updates
8
Product Disposal Instructions
8
Power Requirements
8
Table of Contents
12
Getting Started

16
- Welcome
  16
- About Your IP Phone
  16
  - 5304 Features
    17
  - Phone Feature Descriptions
    18
    
    Programmable Buttons
    19
    
    Volume Buttons
    20
    
    Dialpad Buttons
    20
- Phone Signals
  20
- Comfort and Safety Tips
  20
- Headset Instructions
  21
Personalizing Your Phone

22
- Installing Designation Cards
  22
- Changing Volume Levels
  22
- Changing the Ring Tone
  23
- Listening to Background Music
  23
- Changing the Language
  23
- Adjusting the Display Contrast
  24
- Using the Dialpad Buttons to Enter Characters
  25
- Using Programmable Buttons
  27
  - Default Access Codes
    28
  - Default Feature Codes
    28
    
    Extension Numbers
    28
    
    Outside Line Access Codes
    28
- Viewing Button Assignments
  31
- Resetting Programmable Buttons
  31
- Resetting the Phone to the Default Settings
  31
- Switching Keymaps
  31
- Activating Door Relay
  32
Answering and Placing Calls

34
- Answering Calls
  34
  - Answering Waiting Calls
    34
  - Using Automatic Call Access
    34
  - Redirecting Calls
    34
- Using Automatic Trunk Answer
  35
- Placing Calls
  36
  - Placing Emergency Calls
    36
  - Placing Internal Calls
    36
  - Placing External Calls
    37
  - Redialing a Number
    37
- Using Speed Dial
  38
  - Using System Speed Dial
    38
  - Using Station Speed Dial
    38
- Using the Directory
  41
- Using Account Codes
  42
Call Features

44
Messages

68
Hunt Groups

74
- Logging in to ACD Hunt Groups
  74
- Logging out of ACD Hunt Groups
  75
- Stopping the ACD Hunt Group Wrap-Up Timer
  75
- Other Hunt Group Features
  76
  - Requesting Agent Help
    76
  - Diverting Hunt Group Calls
    76
- Hunt Group Supervisor Features
  77
  - Accepting or Rejecting Agent Help Calls
    77
  - Monitoring Calls
    77
  - Stealing Hunt Group Calls
    77
  - Using Barge-In
    78
Troubleshooting

80
- Contact Information
  80
- Error Messages
  80
- Troubleshooting Tips
  81

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