Denwa Communications Mitel 8662 Manuals

Manuals and User Guides for Denwa Communications Mitel 8662. We have 1 Denwa Communications Mitel 8662 manual available for free PDF download: User Manual

Denwa Communications Mitel 8662 User Manual (87 pages)

Brand: Denwa Communications | Category: IP Phone | Size: 1.17 MB

User Guide
1
Feature Buttons
4
Placing a Page Announcement
5
- Safety Notices
  7
- Product Disposal Instructions
  7
- Power Requirements
  8
- Software Compatibility
  8
- Phone Usage
  9
- Table of Contents
  12
Getting Started

16
- Welcome
  
  16
- About Your Phone
  
  17
  - Feature Descriptions
    18
    
    Handset
    18
    
    Display
    18
    
    Message Indicator Lamp
    19
    
    Menu Buttons
    19
    
    Programmable Buttons
    19
    
    Dialpad Buttons
    19
    
    Speaker
    19
    
    Feature Buttons
    20
  - Phone Connectors
    21
  - Phone Signals
    21
- Comfort and Safety Tips
  
  21
- Headset Instructions
  
  22
Personalizing Your Phone

24
- Adjusting the Viewing Angle
  
  24
- Changing Volume Levels
  
  24
- Changing the Ring Tone
  
  24
- Adjusting the Display Contrast
  
  25
- Listening to Background Music
  
  25
- Changing the Language
  
  25
- Using the Dialpad Buttons to Enter Characters
  
  26
- Using Programmable Buttons
  
  28
  - Default Access Codes
    29
    
    Outside Line Access Codes
    29
    
    Extension Numbers
    29
  - Default Feature Codes
    30
- Viewing Button Assignments
  
  32
- Resetting Programmable Buttons
  
  32
- Resetting the Phone to the Default Settings
  
  33
- Switching Keymaps
  
  33
- Activating Door Relay
  
  33
Answering and Placing Calls

34
- Answering Calls
  
  34
- Answering Waiting Calls
  
  34
- Using Automatic Call Access
  
  35
  - Redirecting Calls
    35
- Using Automatic Trunk Answer
  
  35
- Placing Calls
  
  36
  - Placing Emergency Calls
    36
  - Placing Internal Calls
    36
    
    Requesting a Callback (Queuing the Phone)
    36
    
    Using Camp-On
    36
  - Placing External Calls
    37
  - Redialing a Number
    37
- Using Speed Dial
  
  38
  - Using System Speed Dial
    38
  - Using Station Speed Dial
    38
    
    Storing Station Speed-Dial Numbers
    38
    
    Dialing Station Speed-Dial Numbers
    38
    
    Deleting Station Speed-Dial Entries
    39
    
    Assigning Speed-Dial Numbers to Programmable Buttons
    39
- Using the Directory
  
  40
- Using Account Codes
  
  41
Call Features

42
- Using Handsfree Mode
  
  42
- Enhanced Speakerphone Mode
  
  42
- Using Ring Intercom Always
  
  42
- Using Mute
  
  43
- Placing Calls on Hold
  
  43
- Entering a Hookflash
  
  43
- Transferring Calls
  
  44
- Viewing Your System Information
  
  45
- Viewing Caller ID Information
  
  45
- Forwarding Calls
  
  46
  - Manual Call Forwarding
    46
  - System Forwarding
    46
- Using Dynamic Extension Express
  
  47
  - Using the Handoff - Push/Pull Feature
    48
  - Receiving Message Waiting Indications
    49
- Placing Ad Hoc Conference Calls
  
  50
- Using Meet-Me Conferencing
  
  52
- Using Record-A-Call
  
  54
- Using Group Listen
  
  55
- Using Call Logging
  
  55
- Using Secondary Extension Buttons
  
  56
- Using Hot Desking
  
  57
- Using Configuration Assistant
  
  58
- Using Remote Programming
  
  62
Messages

66
Hunt Groups

72
- Logging in to ACD Hunt Groups
  
  72
- Logging out of ACD Hunt Groups
  
  73
- Stopping the ACD Hunt Group Wrap-Up Timer
  
  73
- Other Hunt Group Features
  
  74
  - Requesting Agent Help
    74
  - Diverting Hunt Group Calls
    74
- Hunt Group Supervisor Features
  
  75
  - Accepting or Rejecting Agent Help Calls
    75
  - Monitoring Calls
    75
  - Stealing Hunt Group Calls
    75
  - Using Barge-In
    76
Troubleshooting

78
- Contact Information
  
  78
- Error Messages
  
  78
- Troubleshooting Tips
  
  79
Index

82

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IP Phone

Telephone Intercom System Gateway Handsets

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Denwa Communications Mitel 8662 Manuals

Denwa Communications Mitel 8662 User Manual (87 pages)

Table of Contents

Getting Started

Welcome

About Your Phone

Comfort and Safety Tips

Headset Instructions

Personalizing Your Phone

Adjusting the Viewing Angle

Changing Volume Levels

Changing the Ring Tone

Adjusting the Display Contrast

Listening to Background Music

Changing the Language

Using the Dialpad Buttons to Enter Characters

Using Programmable Buttons

Viewing Button Assignments

Resetting Programmable Buttons

Resetting the Phone to the Default Settings

Switching Keymaps

Activating Door Relay

Answering and Placing Calls

Answering Calls

Answering Waiting Calls

Using Automatic Call Access

Using Automatic Trunk Answer

Placing Calls

Using Speed Dial

Using the Directory

Using Account Codes

Call Features

Using Handsfree Mode

Enhanced Speakerphone Mode

Using Ring Intercom Always

Using Mute

Placing Calls on Hold

Entering a Hookflash

Transferring Calls

Viewing Your System Information

Viewing Caller ID Information

Forwarding Calls

Using Dynamic Extension Express

Placing Ad Hoc Conference Calls

Using Meet-Me Conferencing

Using Record-A-Call

Using Group Listen

Using Call Logging

Using Secondary Extension Buttons

Using Hot Desking

Using Configuration Assistant

Using Remote Programming

Messages

Leaving Messages at Other Extensions

Viewing and Responding to Messages

Canceling Messages Left at Other Extensions

Deleting Waiting Inter-Station Messages

Using Do-Not-Disturb

Using Reminder Messages

Paging Other System Users

Hunt Groups

Logging in to ACD Hunt Groups

Logging out of ACD Hunt Groups

Stopping the ACD Hunt Group Wrap-Up Timer

Other Hunt Group Features

Hunt Group Supervisor Features

Troubleshooting

Contact Information

Error Messages

Troubleshooting Tips

Index

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