Cisco IP Communicator User Manual page 67

If... Then try this...
The other party
•
sounds too loud
• Launch the Audio Tuning Wizard and adjust the speaker volume for the
The other party • Move the microphone boom slightly away from your mouth and toward your
reports that you
sound too loud
• If the problem persists, launch the Audio Tuning Wizard and decrease the
• If you still sound too loud to the other party, disable the Microphone Boost
The other party • Try adjusting the volume by clicking
sounds too quiet
• Launch the Audio Tuning Wizard and adjust the speaker volume for the
The other party • Make sure, if you are using a headset, that Cisco IP Communicator is
reports that you
sound too quiet
• Make sure that the microphone boom is positioned correctly if you are using
• If the problem persists, launch the Audio Tuning Wizard and increase the
• If you still sound too quiet, enable the Microphone Boost feature for the
The other party • If you are using Cisco IP Communicator remotely and have enabled the
sounds muffled
• If you are not using Cisco IP Communicator over a remote connection,
• Ask the other party to decrease his or her microphone volume, if possible.
Cisco IP Communicator User Guide
Try adjusting the volume by clicking
current audio device.
chin if you are using a headset.
microphone volume for the current audio device.
feature, if it is enabled for that device. Do this from the Audio Tuning Wizard.
current audio device.
operating in headset mode and not speakerphone mode. Headset mode is
operating if is lit. If it is unlit, click it.
a headset.
microphone volume for the current audio device. Before you tune an audio
device that has its own volume adjustor, such as a USB headset with volume
controls on the wire, increase the device's volume level to the highest setting.
audio device from the Audio Tuning Wizard.
"Optimize for low bandwidth" feature (Preferences > Audio), apply a
Listening audio filter. See the "Audio Settings" section on page 38.
disable the low bandwidth option.
Troubleshooting Cisco IP Communicator
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