Using Cisco Ip Communicator To Handle Calls; Basic Call Handling - Cisco IP Communicator User Manual

Using Cisco IP Communicator to Handle Calls

These sections describe how to handle calls using Cisco IP Communicator:
• Basic Call Handling, page 19
• Advanced Call Handling, page 28

Basic Call Handling

This section covers basic call-handling tasks such as placing, answering, and transferring calls. The
features required to perform these tasks are standard and available on most phone systems.
This section contains the following topics:
• Placing a Call, page 20
• Answering a Call, page 22
• Ending a Call, page 23
• Using Hold and Resume, page 24
• Using Mute, page 24
• Transferring a Connected Call, page 25
• Switching Between Calls, page 25
• Starting or Joining a Standard Conference Call, page 26
• Forwarding Your Calls to Another Number, page 27
For more information about placing, receiving, and ending calls while using a handset,
Tip
speakerphone, or headset, see the "Using Headsets and Other Audio Devices" section on
page 46.
Cisco IP Communicator User Guide
Using Cisco IP Communicator to Handle Calls
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